Hub Avis 

They are the worst!!!

If you enjoy bad customer service. If you enjoy having to advocate for yourself with the insurance broker and have your insurance agent do nothing on your behalf. If you enjoy being treated like an idiot. Then HUB is for you.

As soon as I walked into the building it struck me how clean it is. In the Reception area all the way through to the Hospice floors upstairs.
The ladies who deserve the praise are Dee and Bev who I came across and they are so lovely and fantastic team as this is a very very busy NHS centre in Rawtenstall. Keep the great work going ladies you do a marvellous job!

We got the hub fitted about a month and a half ago and it’s been nothing but problem after problem it keeps switching off online. I keep having to phone up and all they do is keep connecting it to us and saying it’s gonna go off in a few days, anyhow there attitude on the phone is absolutely awful some of them not all of them. I would definitely not recommend this hub and someone was meant to phone me back today as yet no one has phoned me back because yet again it’s off-line and not working please feel free to get in touch with me

Waste of time and money. Over charged invoices and Alan never answer his phones and reply email. Reviews on their company are not real. they do ask people to give them good reviews.

Great company and staff seeing us through our Fors silver. John was brilliant and always on the other end of the phone if needed. Would definitely recommend to other company’s like ours.

Hub app very easy to use,jonh and alan very helpful profesional ,and one message away,i pass my first audit and auditor was very surprised how good all the documents was stored and easy to fiind ,John was very helpful i would recommend this hub..

Really easy to use. And so easy to keep up with. If I ever have a problem. John/ Alan are only a text away.

Fantastic team of friendly knowledgeable guys , take all my fors worries away n get the job done to keep me compliant

Thanks lads

I have been working with the hub for sometime now , and regard them as an essential aid to guide through, and log information necessary to obtain and maintain FORS accreditation .I would thoroughly recommend them .
Andrew Child
Andrew R Child
Haulage Contractors

I have been a customer of hub for just over 12 months and I Carnt fault John at hub he is on top of his game, he has got us thru our second fors audit with no hassle. The hub system is great to use and easy to navigate from a operator side of things, everything is to hand and easy to navigate around. The drivers have adapted well to using hub and find it easy to navigate around. Looking forward to the drivers app, Would recommend to any body

martin

We have been working with Hub from its conception and from the beginning they have helped me through the complex process of Fors compliance, we have continued to obtain the highest level of Gold for the past 3 years..
keep up the good work.

i have been with HubHq for a number of years now and have found them to be very efficient and organised in the way they deliver there service.
All policies and procedures are all kept up to date and compliance issues are all taken care of, allowing me to do what i enjoy, running my business.
whenever issues arise they are there to resolve and offer guidence.

We’ve been a part of hubhq since a few months now and it has helped us in monitoring/reducing fuel usage, starting the journey from bronze to silver accreditation and now we’re working on gold. Hubhq has every document & process related to FORS, manager and driver training, etc. that helped our business to grow. Their team work is really appreciated as they’re enthusiastic & committed to their work. Hubhq has made the process simpler. I would definitely recommend hubhq for haulage & logistics business.

Hubs platform has introduced new and better ways of managing my company, in particular the fuel tracker. I used to always record fuel usage in a diary, wait for the fuel receipts to come in and spend a whole day a week trying to work out vehicle costs and emissions, which honestly I struggled with. With the fuel tracker, I literally log in, create a fuel report and save, all in under a minute. I then get to see all the costs, emissions and Adblue ratios across my entire fleet. No more struggling with dodgy excel spreadsheets or relying on fuel supplier data; thanks Hub! Would recommend these guys to anyone looking to work smarter.

As a small operator, wearing many hats is part of the job. One thing I do not worry about, is my night driver having access to everything that is needed for our operation. Hub enables us to record tyre changes, near hits and accidents on the fly, as well as access to our company staff handbook, meaning I can get notified instantly when my driver reports anything, at any time. Would throughly recommend Hub to any small operator!

What can I say about John and the team
They are very professional and cater for everyone’s needs doesn’t matter how big or small they are just a phone call away .

Bronze and silver was a breeze for us as the set up we have with the hub is easy to understand talkbox talks are also good .
Keep up the excellent work that you do for us the service with you guys is great

On first glance, wanting to go for FORS accreditation was a daunting task. After numerous recommendations from operators at my local depot, I decided to contact and try out Hub. Using their Professional Services, the journey to obtain Bronze was a stress free experience. Silver came swiftly and shortly afterwards, and now looking to the future of possibly obtaining Gold. Cost effective, friendly and highly knowledgeable. Recommend Hub to all those needing that helping hand!

As an owner operator, my time is incredibly valuable. That’s why having access to Hubs Professional Services and industry experts has been instrumental to me clawing back time to focus on other areas of my business.

Hubs easy to use interface has meant our drivers now record near misses, which come straight to us in the office digitally.
We can then make the necessary changes and investigations. Even down to recording accidents and incidents. As well as having access to comprehensive investigation form. We now know nothing is missed.

Being able to investigate these instances digitally, with all the evidence together, has ultimately enabled us to learn, educate and better our practices. Reducing the accidents and incidents.