Huffkins Bakery Online Store Avis 

301
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic cakes (lemon drizzle, carrot cake and almond and cherry). We've been using Huffkins for ages and the quality of their products has never disappointed. I'd go as far as to say that thei... Voir plus

Noté 5 sur 5 étoiles

Great company... Bakes look amazing 😄 ordered Lardy Cakes for my sister her favorite cake. Sadly the surprise gift was ruined by DPD Driver (Exeter) who decided to leave perishable gift behind a rand... Voir plus

Noté 1 sur 5 étoiles

Not a happy customer ordered fruit scones and received cheese scones which were open The carrot cake frost was all over the place lost half to the packaging Shortbread biscuits are nice I won't... Voir plus

Noté 5 sur 5 étoiles

My first time at Huffkins. I enjoyed a delicious fresh Victoria sponge cake and latte coffee at the Oxford Street John Lewis. The cafeteria was spotlessly clean, the staff were very friendly, polite a... Voir plus

À propos de l'entreprise

  1. Boulangerie
  2. Fournisseur de cadeaux d'entreprise
  3. Magasin de souvenirs
  4. Boutique de cadeaux
  5. Magasin de fournitures pour restaurant
  6. Salon de thé

À propos de Huffkins Bakery Online Store

Écrit par l'entreprise

Huffkins is an award-winning British bakery based in the Cotswolds.

Offering a range of gift ideas and bakery delights online for UK delivery. Enjoy our best sellering afternoon tea at home or indulge in delicious Lardy Cakes.

Looking for the perfect gift? Make someone smile with a gorgeous gift hamper, brimming with artisan fine foods (and an optional tipple!). You'll also have the option to schedule a future delivery date and include a gift card with your personal message.

Huffkins craft bakers make and bake in small batches, using time-honoured family recipes. Ingredients are sourced locally in the Cotswolds for the highest quality and authenticity.

Huffkins also has a number of tea rooms in the Cotswolds and London, serving breakfast, lunch, afternoon tea and artisan coffees. Hosting a part or event? You can also pre-order buffet food for collection! Find your nearest location here.

Corporate catering and corporate gifting is also available. Please contact us for more information.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

301 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 10 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,0

Tous les avis

(301)

48 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Not a happy customer ordered fruit…

Not a happy customer ordered fruit scones and received cheese scones which were open
The carrot cake frost was all over the place lost half to the packaging
Shortbread biscuits are nice

I won't be ordering again

1 juillet 2026
Noté 5 sur 5 étoiles

One of the best companies for mail-order cakes.

Fantastic cakes (lemon drizzle, carrot cake and almond and cherry). We've been using Huffkins for ages and the quality of their products has never disappointed. I'd go as far as to say that their lemon drizzle is the best on the market.

Delivery service was very speedy, cakes were well-packaged and therefore arrived undamaged.

Thank you, Huffkins!

30 juin 2026
Noté 1 sur 5 étoiles

Terrible service

I can here today on 21st June 2026 as John Lewis was closed and stated they had sold out to a 3rd party. I do not see what is so special about Huffmins.
The cheese and ham toastie was almost £14 shame the serve was not better. I ordered a Chai Lattee with oat milk and they brought me a matcha. I had to go back after 15 mins to ask where my drink was. The guy saw me and started to make it.
Will not be coming back here and will tell my friends and family to give it a miss. Either wait for John lewis cafe to reopen or find a place outside.

21 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Very disappointing.

My husband and I rushed to get there before 4 o'clock which was the closing time mentioned on their website. We turned up a few minutes before 3.40 and were refused a table. We ended up with very expensive and very average cakes and cups of tea to take away. Never again. It used to be good but no longer worth it.

16 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Dirty teacups and un pleasant

utterly disappointing. posh prices poor quality service! my moms tea pot, saucer and cup was dirty :( so she went back to get a clean one which was also dirty. completely unacceptable

16 juin 2026
Avis spontané
Noté 2 sur 5 étoiles

Crap customer service wrong order

Poor customer service diary milk latte when I asked for coconut.

They actually do not stock it but unable to say that bringing the wrong drink. I paid for a large sent back the diary milk latte received back a medium oat latte. When I paid for large one.
No customer services I complained radio silence
The coffee shop in John Lewis lacks basic customer service skills. Avoid no manners incompetent

3 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

My husband and I visited Huffkins cafe…

My husband and I visited Huffkins cafe in Moreton in Marsh this morning. We were extremely disappointed to learn that the Belgian bun was not on offer and apparently is being phased out. What a HUGE mistake you are making in doing this. Instead, my husband had a hazelnut and dark chocolate croissant. It was not fresh and in his words “it was disgusting.” He left it. You will not be getting our custom again which is very sad as we have been visiting your cafes for many years.

1 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Poor experience

Order was delayed, not delivered as ordered - partially refunded without any explanation or apology. Customer experience was poor all around.

7 mai 2026
Logo de Huffkins Bakery Online Store

Réponse de Huffkins Bakery Online Store

Hi Nick, I’m very sorry to hear about your experience and that your order was delayed and not as expected. This is not the level of service we aim to provide, and I completely understand your frustration.

If you’re happy to, please could you contact us at victoria@huffkins.com with your order details so we can review exactly what happened and make sure this is properly looked into for you.

Thank you for taking the time to leave your feedback, and again, I’m sorry we didn’t get this right on this occasion.

Kayleigh

Noté 5 sur 5 étoiles

Great customer service

I have ordered from Huffkins in the past. Everything was great. This time their delivery service DPD seemed to be a little defective.
Once I contacted Huffkins they immediately took care of the order. Even sent another order to our friends. They were very quick to remedy problem.

5 mai 2026
Noté 4 sur 5 étoiles

A gift was told they were nice!!

A gift was told they were nice!!
I ordered for a Saturday but due to Easter changes hadn’t been made to website and l had paid extra for postage!
Package arrived on Tuesday no update until Delivery arrived!!

30 mars 2026
Noté 5 sur 5 étoiles

The most delicious chocolate biscuit

I don’t over exaggerate when I tell you that these are the most delicious chocolate biscuits that you will ever eat. I tried one at my brother‘s house over Christmas and searched for them extensively on the Internet. I ended up calling the bakery which had a different name to that on the box, to discover that they were exclusively available in hampers and gift boxes and through various retailers who brand them themselves, and so I couldn’t buy from them directly.
Enter Huffkins. I cannot tell you how happy I am to have discovered Huffkins who sell the boxes individually - they will have a customer out of me until my very last breath.
Please believe me, there is no chocolate biscuit tastier.

26 février 2026

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