Attended one day on-line mediation training. The training fulfilled its aim of giving three practitioners near "real life" experience of three mediations. The support materials were carefully prepar... Voir plus
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Clear evidence of bias in favour of holiday companies. DO NOT TRUST THEM. The system is loaded against the customer. They deliberately misinterpret claims and dismiss evidence as opinion and it wi... Voir plus
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Having read the reviews on travel arbitration after submitting my claim this did worry me a little. However, it turned out absolutely correct!! WARNING - go via small claims court. The travel arbitr... Voir plus
I completed the 5 day Mediation Course with Gregg, Kelly and John and thoroughly enjoyed myself. It was intense and it was involved but wow, what a lot to learn. I spent a week with a wonderful group... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Hunt ADR is a leading provider of mediation and arbitration services, with a strong reputation for excellence in training and professional development. We specialise in accredited mediation training programmes, helping individuals gain the skills and confidence to practise as mediators and we offer comprehensive CPD programmes to ensure that mediators and arbitrators maintain and enhance their expertise throughout their careers. Our training is delivered by experienced practitioners and is designed to combine practical learning with a deep understanding of the principles of dispute resolution. We provide CPD opportunities ranging from refresher courses to advanced workshops, ensuring that professionals at every stage of their career can continue to grow. Alongside training, Hunt ADR administers mediation and arbitration services for civil and commercial disputes, including dedicated schemes in the travel sector. All cases are decided independently by qualified arbitrators and mediators, ensuring impartiality, fairness and transparency in every matter. Whether you are seeking a trusted forum to resolve disputes or aiming to develop your skills as a dispute resolution professional, Hunt ADR is committed to raising standards, supporting practitioners, and delivering fair outcomes. We are also proud supporters of local foodbanks, helping to give back to the communities we serve.
Coordonnées de contact
PO Box 12627, CM12 2EZ, Billericay, Royaume-Uni
- 02070431674
- adr@huntadr.com
- huntadr.com
3,0
Moyen
238 avis
A répondu à 82 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Proving that you can teach an old dog…
Proving that you can teach an old dog new tricks, Gregg, Kelly, Diana and John made this an interesting and enjoyable week that really helped you to evaluate a situation of conflict in a new way, focused on resolution rather than legal answers. It was informative, challenging and like all great learning environments, fun. Thanks to Gregg and the HuntADR team.
19 mai 2023
Avis spontané
Réponse de Hunt ADR Limited
Thanks Simon, for sharing your wonderful feedback! We are thrilled to hear that our mediator accreditation programme exceeded your expectations and provided you with a fresh perspective on conflict resolution.
At Hunt ADR, we strive to create an engaging and enjoyable learning environment where participants can explore alternative approaches to conflict and focus on resolution rather than solely seeking legal answers. We are delighted that our team, including Gregg, Kelly, Diana, and John, contributed to making your experience informative, challenging, and fun.
Your kind words are truly appreciated and will be shared with our team. It motivates us to continue delivering high-quality training that empowers individuals like yourself to develop new skills and approaches to conflict resolution.
Thank you once again for your positive review and for choosing Hunt ADR. We wish you all the best in your future endeavours as a skilled mediator.
Great mediation training
I was very pleased with the mediation training that Hunt ADR provided. It was very professional, rigorous, and informative. I'm happy to recommend Hunt ADR for any ADR training.
19 mai 2023
Avis spontané
Réponse de Hunt ADR Limited
Thank you so much for your fantastic 5-star review of our mediator training at Hunt ADR. We are thrilled to hear that you were very pleased with the training and found it to be professional, rigorous, and informative. Your recommendation means a lot to us.
At Hunt ADR, we strive to deliver high-quality training that equips participants with the necessary skills and knowledge in the field of alternative dispute resolution. We take great pride in maintaining a professional and rigorous training environment to ensure that our participants receive comprehensive and practical training.
It's wonderful to hear that you were satisfied with the training and found it to be informative. We understand the importance of providing relevant and up-to-date information to our participants, and we're glad that you found value in the content we covered.
Thank you for choosing Hunt ADR for your ADR training needs, and for recommending us to others. We truly appreciate your support and trust in our services.
I was happy with the way the training…
I was happy with the way the training was done, with clear guidance on what was expected of us at the end. The assessment was not daunting, as we had already been through a couple of mock assessments with video simulations of what to do. I will recommend them at any time.
15 mai 2023
Avis spontané
Réponse de Hunt ADR Limited
Thank you Nnenne for your positive review! We're delighted to hear that you had a great experience with the Mediation Accreditation Programme. It's wonderful to know that you found the training to be helpful and that the guidance provided was clear and informative.
We understand that assessments can sometimes be daunting, but we're glad to hear that the mock assessments and video simulations prepared you well and made the process more manageable. Your recommendation means a lot to us, and we appreciate you sharing your positive experience.
CMC Registered Training Program
My name is Marzia Rahman Proma. Im doing LLM in International Commercial Law and ADR at Ulster University. I did my training under Hunt ADR in March, 2023. It was very fruitful for me as for the first time I had practically learned about mediation process. I enjoyed the training session specially the role play sessions. Many thanks to Hunt ADR for arranging such an effective training program.
20 mars 2023
Avis spontané
Réponse de Hunt ADR Limited
Thank you for sharing your feedback, Marzia! It's wonderful to know that our training provided you with practical learning opportunities and guidance on the mediation process.
We're glad to hear that you enjoyed the training sessions, especially the role play sessions. These simulations are designed to provide hands-on experience and enhance your understanding of mediation techniques.
We strive to offer comprehensive and impactful training programmes to equip participants like you with the necessary skills and knowledge in mediation. Your recommendation is greatly appreciated and serves as a testament to the quality of our training.
Don't use them if you have a problem…
Don't use them if you have a problem with your holiday, not what you booked, not the service you booked. Just bite your lip and don't use that holiday company again. We had all the proof of a holiday from hell.We went to ABTA then to arbitration and lost the case ! How we will never know but at the end of we had to pay our arbitration fee and Jet2 fee aswell,as we lost the case. Please save your well earned money and do not go to this arbitration. ABTA means nothing at all. If your holiday is not what you booked and was a total let down learn from it please don't waste your cash. And please save yourself from wasting your time. There's a big scam going on somewhere.
2 août 2022
Avis spontané
Réponse de Hunt ADR Limited
We appreciate you taking the time to share your feedback. We're sorry to hear about your dissatisfaction with our arbitration process. We understand that you had a negative experience with your holiday and sought recourse through ABTA and arbitration, but unfortunately, the outcome did not meet your expectations.
In arbitration, decisions are made based on a careful evaluation of the evidence and relevant criteria by an impartial arbitrator. While we cannot comment on the specifics of your case, we understand that it can be disappointing when the outcome does not align with your perspective.
I recently did training with Hunt ADR
I recently did training with Hunt ADR, to become a CMC Accredited Mediator. They are a great company, and were brilliant in helping me to qualify.
19 mai 2023
Avis spontané
Réponse de Hunt ADR Limited
Thank you for taking the time to leave a review of our Mediation Accreditation Programme. We're thrilled to hear that you found our training to be a positive experience and that it helped you in your journey to become a CMC Accredited Mediator.
At Hunt ADR, we are dedicated to providing high-quality training and support to aspiring mediators. We're glad that our team was able to assist you throughout the qualification process.
We appreciate your kind words and look forward to seeing your continued success as a qualified mediator. If you have any further questions or need any additional support, please don't hesitate to reach out to us.
Thank you again for your positive review, and we wish you all the best in your mediation career.
AVOID!!
AVOID!!
I used this company as I had many issues with a holiday I booked through TUI. I paid Hunt ADR fees in hope that Tui would be held accountable, but this did not happen.
They are just there to take your money, do not waste your time and after they say you don’t have a claim you have to pay for the travel agent fees £108! Plus your own.
My complaint was in regards to paying for all inclusive … the hotel shut down at 21:45pm every night!
You were only allowed to get two drinks from the bar at anyone time, we were a family of 2 adults and 5 children!
Food was horrendous
Delayed an hour, sat on tarmac for 1 hour waiting for ladders, sat at luggage claim for 4.5hrs !!
Description and stars of the hotel all incorrect!
And this company states we don’t have a claim!
This company is a joke. I’m sure in this small snippet of my holiday people would agree there was a claim there !
Stay away from this company I wish I had
19 mai 2023
Avis spontané
Réponse de Hunt ADR Limited
Thank you for sharing your feedback. We're sorry to hear about your negative experience and your dissatisfaction with the outcome of your case.
While we cannot comment on the specifics of your case, we understand your frustrations regarding the issues you encountered during your holiday. We aim to provide a fair and unbiased arbitration process, evaluating the evidence presented by both parties and considering relevant laws and regulations.
The arbitrator's role is to assess claims based on the evidence provided and make a decision accordingly. We understand that you may feel there was a valid claim based on the issues you described, but the decision ultimately depends on the evaluation of the evidence and relevant criteria.
We appreciate your feedback and will take it into consideration as we continuously strive to improve our services.
Do not use them for Travel Arbitration
I wish I'd seen these reviews before I agreed to go to Travel Arbitration, part of Hunt ADR. Absolute waste of time and money and the arbitrator was obviously completely out of touch with being a customer in the care of a travel company, in this case TUI. We had a number of complaints over the holiday with TUI, the most serious of which was while being in the care of TUI being dropped off, while already running very late, at the wrong airport when coming home and having to fend for ourselves to get to the correct airport via taxi. It was a very stressful time, we almost missed our flight and this was a clear breach of their duty of care. The arbitrator's response was....... well that stressful time amounted to about 1% of the holiday and therefore de-minimis and therefore not worthy of any compensation. What planet is the arbitrator on?! It basically gives carte blanche for the holiday company to do anything they want if you just base time spent in absolute misery and stress compared to the overall holiday time when working out compensation! Avoid at all costs. In my opinion they are an absolute shambles and are completely on the side of the travel company. I repeat avoid at all costs.
17 mai 2023
Avis spontané
Réponse de Hunt ADR Limited
Stephen, thank you for sharing your experience and providing feedback. We appreciate your insights and understand your frustrations regarding the outcome of your case.
While we cannot comment on the specifics of your case, we want to assure you that we continuously review our processes to ensure that our arbitrators are fully trained and up to date with industry practices, consumer laws, and regulations.
Your feedback is valuable to us in this ongoing effort to improve our services.
Thank you again for bringing this to our attention, and we appreciate your candid feedback.
Foundation in Mediation & ADR Course
This was a really interesting course. As a first contact with mediation I believe it might be really useful. I especially liked the module covering the case law for mediation!
10 mai 2023
Avis spontané
Réponse de Hunt ADR Limited
Thanks Malina, for taking the time to leave a review of our Foundation in Mediation & ADR Course. We're delighted to hear that you found it interesting and that it provided you with valuable insights into the world of mediation.
We're glad to know that you found the module covering case law for mediation particularly useful. Understanding the legal aspects and relevant case studies is indeed an important component of mediation training. As case law is updated so will this module be, and you will continue to have access to any updates via the E-Learning Portal.
We appreciate your feedback and are committed to delivering high-quality courses that provide valuable knowledge and skills in the field of mediation. Should you have any further questions or require additional resources, please don't hesitate to reach out to us.
Thank you again for your positive review, and we wish you continued success in your journey in the field of mediation.
Disgusting company
Please to not use this service absolutely a scam they let us down so badly had to pay £216 for a crap service you have been warned
26 avril 2023
Avis spontané
Réponse de Hunt ADR Limited
Thank you for sharing your review. We're sorry to hear that you were dissatisfied with the outcome of your case. As an independent third party, we appoint an impartial arbitrator who evaluates the evidence submitted to decide if there has been a breach of contract and what monetary award can be made if there has been a breach.
The arbitrator considers evidence provided by both parties and relevant laws and regulations. If the arbitrator decides there was no breach of contract, they cannot make a monetary award, and this is of course disappointing to those to which it applies.
We take our responsibility to provide efficient and effective arbitration services seriously and are committed to ensuring impartial evaluation in accordance with all the relevant arbitration rules, laws and regulations.
Fantastic Course Delivery For CMC Accredited Mediator
I attended an intensive 1 week course with HUNT ADR and i am glad i did. The trainers and facilitators were absolutely brilliant from start to finish.
It was nice sharing experiences and finding out how mediation can help shape some of those experiences into better perspective. This is highly recommended for anyone looking to diversify in the mediation field.
Yusuf A
16 janvier 2023
Avis spontané
Réponse de Hunt ADR Limited
Thanks Yusuf, it was a pleasure having you no the course and we are very pleased you passed!
Travel Arbitration
I made contact with Hunt ADR as part of taking a travel company to stage 2 of the ABTA process.
My experience is limited to registering the case as the travel company decided to settle in full during the period where they could submit their supporting evidence for their side of the case.
Registration was easy.
Dashboard easy to use.
Email Contact was professional.
I have no complaints regarding the contact I had with this company.
2 mars 2023
Avis spontané
Réponse de Hunt ADR Limited
Thank you Angela, we will make sure that your review is shared with the admin team who will be delighted to see it.
I was extremely disappointed with HUNT ADR Resolution
I was extremely disappointed with the Arbitrator's Judgement on hotel booked with Lastminute.com. I can see from the judgement they are not on the side of the consumer. I wouldn't even bother going to them
15 février 2023
Avis spontané
Réponse de Hunt ADR Limited
Thank you for sharing your feedback about our arbitration service. We're sorry to hear that you were disappointed with the outcome of your case. We want to assure you that our role as administrators, and the arbitrator's role as the decision maker, is to remain independent and neutral throughout the entire arbitration process. The aim is to provide an impartial resolution to disputes between parties, based on the evidence presented and the applicable law.
Our focus is not on taking sides, but on providing a fair and just decision that considers all relevant facts and evidence presented. We understand that the outcome of an arbitration can be disappointing for one or both parties, but we take our responsibility to make impartial decisions very seriously.
Brilliant service
I knew I had received a bad service from my holiday provider and now that Travel Arbitration has found in my favour and my costs refunded I feel relieved and vindicated. I can now put that bad experience behind me. If you feel you have received poor service I would highly recommend this Travel Arbitration
7 mai 2022
Avis spontané
Réponse de Hunt ADR Limited
Thank you for your review. We appreciate you taking the time to leave it.
“Hunt ADR just trained me and a group…
“Hunt ADR just trained me and a group in mediation leading to an official accreditation over a solid week of work, plus essays and live assessment. Gregg was a fantastic trainer, facilitator, organiser and administrator. He is clearly a true leader in his field as a practitioner, and also in helping others towards excellence in his field, which he clearly has a passion for. I’d highly recommend Gregg and his team.”
4 novembre 2022
Avis spontané
Réponse de Hunt ADR Limited
Thank you Colin, what a great review to wake up to!
Really interesting and helpful
I had some of the most interesting classes of my educational career when taking part in the course and the guidance given to help you pass your assessments is fantastic.
8 novembre 2022
Avis spontané
Réponse de Hunt ADR Limited
Thanks Adam, it was a pleasure to teach you. Congratulations on your success.
Great course provider
Great course provider - Greeg and his trainors are devoted to their attendees on the mediation course.
Thoroughly recommend HUNT ADR.
7 novembre 2022
Avis spontané
Réponse de Hunt ADR Limited
Thanks Alan, much appreciated by all the Faculty.
We had a dispute with MSC UK.
We had a dispute with MSC UK over extra booking charges when they cancelled our cruise and we had to re-book. They admitted the cancellation was an error on their part. Despite emails and a certified letter to their CEO all our correspondence was ignored. Eventually we used the services of Hunt ADR Limited. They acted in a very professional manner and the Arbitrator awarded us not only the over-payment but also compensation. I highly recommend their services.
5 juillet 2022
Avis spontané
Réponse de Hunt ADR Limited
Thank you, we are pleased that you feel we offered a good, professional service.
I genuinely enjoyed every aspect of…
I genuinely enjoyed every aspect of this course and thrilled to have qualified via Hunt ADR as a Civil and Commercial Mediator.
I would highly recommend to anyone looking for an ADR training provider to contact Gregg at Hunt ADR.
Thank you Gregg and your wonderful team.
6 juin 2022
Avis spontané
Réponse de Hunt ADR Limited
Thanks Katie, it was great having you on the course and we wish you well now you are fully accredited!
Excellent course…very supportive…
Excellent course…very supportive faculty and an overall very enjoyable experience!
21 juillet 2022
Avis spontané
Réponse de Hunt ADR Limited
Thanks Cain, and good luck with your career - it was great to be able to help you with mediator skills!
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