Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Warning: Counterfeit Products – Avoid This Seller I ordered Drunk Elephant products from HuxleyLondon, but as soon as they arrived it was obvious they were counterfeit. The textures were thin and... Voir plus

Noté 1 sur 5 étoiles

Ordered Clarins Double serum, Counterfeit product Thin & watery Tried to contact by email several times no use, Never trust a company with no UK address or telephone. Asked HSBC to investigate,... Voir plus

Noté 1 sur 5 étoiles

Do not purchase, I repeat do not purchase, if it is too cheap to be true, it is. I read reviews after order, only ordered as Klarna available and I thought Klarna would not authorise fake goods. No... Voir plus

Noté 1 sur 5 étoiles

Watch out - they sell fake products. They are NOT an approved Drunk Elephant seller. Unfortunately I didn't realise this until after placing my order. The moisturiser arrived - definitely fake as comp... Voir plus

1,5

Mauvais

TrustScore 1.5 sur 5

29 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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1,5

Tous les avis

(29)

4 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

DO NOT BUY FROM THIS COMPANY!

DO NOT BUY FROM THIS COMPANY!

The products are fake and they do not respond to requests for returns or order cancellation. Have tried to contact them for seven day but have had no response.

If it seems to good to be true, it probably is!
SO STEER CLEAR.

We will be looking at reporting this a fraud.

14 août 2023
Avis spontané
Noté 1 sur 5 étoiles

Like so many before me

Like so many before me, wished I’d read these reviews before purchasing. Clarins Double Serum is a fake. It’s sticky on my skin and looks nothing like the real liquid. Total scam.

6 août 2023
Avis spontané
Noté 1 sur 5 étoiles

Bought "Clarins Double Serum Duo Set…

Bought "Clarins Double Serum Duo Set 2x50ml Travel Exclusive × 1", which is obviously a fake product. From past reviews, they seem to have a history of selling fake products. It is interesting that they continue to operate as though there is nothing to stop this illegal operations. I have contacted them and so far, they have not responded. The next step is to contact my bank.

11 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

To good a price to be true - Don't be stung!

To good a price to be true? You've got it! The Clarins Double Serum is not what it says it is! This company is selling fake products. Please do not buy you have been stung as I have, do as I am doing now - give their details to Trading Standards.
I have spoken to Clarins. They can't do anymore than warn them, which seems a bit lame as this company is undermining their product and defaming their brand.

24 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

DAMAGED & FAKE

DAMAGED & FAKE!

Damaged item received and no response from the company about it after several attempts. I also seriously suspect it is fake.

How are companies like this allowed to sell these products claiming them to be real?

18 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Fake products

Watch out - they sell fake products. They are NOT an approved Drunk Elephant seller. Unfortunately I didn't realise this until after placing my order. The moisturiser arrived - definitely fake as completely different texture/smell. Unsurprisingly, despite emailing the company twice I have heard nothing back and have had no refund. Please do not order from this company as you are likely to regret it!!

5 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Perfect service

Perfect service. Selection is a little limited, but delivery is very quick and on top of that I got a little gift with every order

28 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

FAKE PRODUCTS DO NOT BUY

Please do not buy from this company, they sell counterfeit goods. I purchased the; Estee Lauder Advanced Night Repair Serum and it was a complete fake. I showed them pictures of the real vs fake, side by side and there was a massive difference, the bottles were completely a different colour and design, the writing was blur and the formulas were different colours and scent was more perfumed. They are refusing to give me a full refund and I’ve had to escalate this complaint with my visa company, to get my money back.

I’m completely appalled at a company that sells fake products and with the evidence shown, they are still not willing to accept liability. These products are very expensive and it’s a scam, if you have sensitive skin like myself you definitely don’t want to buy these products at all costs!!

Order number: 1093

13 mars 2023
Avis spontané

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