Brilliant in this shop workers are so welcoming makes you feel as if you have known them for years not to mention how helpful they are and the great range of items
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Excellent customer services ! Order 13798 goods received in error but was quickly rectified. Item returned for refund .. Highly recommended small business thank you ..
Ordered trainers. Got an email confirmation. 30 minutes later, got an email cancelling the order ‘but your payment has not been refunded yet’ 3 days before Christmas and £250 down and no way to now go... Voir plus
First class service. DM’d the guys the night before for a black Essentials t-shirt and ended up changing my choice to the Grey which was completely fine and no hassle, they arrived quicker than they’d... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Glasgow based personal shopping service.
Coordonnées de contact
Royaume-Uni
- hyluxclothing.com
4,1
Bien
90 avis
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N'a pas répondu aux avis négatifs
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Yeezy Bred’s
Ordered a pair of Yeezy breds for the mrs on the Tuesday night and they were delivered by Thursday morning. Couldn’t believe it when comparing the service ive had when dealing with other personal shoppers including waiting up to 6 weeks for products to be delivered. Will be continuing to use HyluxClothing for everything going forward!
29 janvier 2021
Avis spontané
Very happy thank you :)
So good! quick delivery and great customer service. Thank you so much will be ordering from again☺️🖤
26 janvier 2021
Avis spontané
Helpful friendly staff
Staff were helpful and understanding, and reply to messages quick!
26 janvier 2021
Réponse de Hyluxclothing
Hi Lewis
We do apologies regarding how you feel .
You have messaged us on Instagram on Sunday at 9:58AM with your order number the team was off on the Sunday.
It has been one working day and you have went and left this review.
We are a small family run business and are currently working through hundreds and hundreds of messages trying to get through everyone as fast as we can.
Can you drop us a message on Instagram and we can get this resolved thank you .
*UPDATE*
We are awaiting a response from the buyer to see how they would like to proceed with there exchange . Would appreciate if you could change your review based on our reply.
Thanks
Quick delivery and trainers were…
Quick delivery and trainers were absolutely amazing! Will definitely be ordering again.
13 janvier 2021
Very pleased with my products from…
Very pleased with my products from Hylux. Arrived quickly will shop here again
7 janvier 2021
First class service
First class service. DM’d the guys the night before for a black Essentials t-shirt and ended up changing my choice to the Grey which was completely fine and no hassle, they arrived quicker than they’d said and the top looks amazing. The guy delivering was class and has excellent customer service as well, I’d highly recommend them to anyone looking for the latest brands and designs.
6 janvier 2021
Avis spontané
Great product and great service
24 décembre 2020
Amazing service and quick delivery
1 décembre 2020
Initially I was a bit worried because…
Initially I was a bit worried because my order hadn’t arrived and no one had contacted me, however once the issue was explained to me about the delay, my order was despatched very quickly and arrived the next day.
Given the circumstances in the country, I am very satisfied with my purchase and most definitely use again. Thanks
19 novembre 2020
Excellent service
Excellent service, genuine designer products, ordered came within 1 day, Thank You Hylux !
21 octobre 2020
quality service
quality service, ordered my stuff in the wednesday and was there in less the 24 hours. can’t complain with that kinda service
16 septembre 2020
Avis spontané
Reply
Sorry I don’t know how to reply to the last review, I messaged the Instagram page (which I get will have a mental amount of messages) I also sent an email and then used the chat option on the website, all of which I didn’t get a reply to but again I get how busy you guys must be. I tried to apply for a refund but it said it has to be done via the sender, also I must say my bad I totally forgot I placed it later on in the night, and the actual delivery of the item wouldn’t be down to you guys, appreciate the reply.
20 août 2020
Avis spontané
Réponse de Hyluxclothing
Hi Philip we do apologies regarding this just had a look into the order #1064 .
Regarding the £11 for the delivery the order was placed at 18:54 on Thursday Evening the parcel was dropped off at the post office on the Friday and special delivery was the service that had been selected just looked into it however due to it being the weekend the parcel wasn't guaranteed for Saturday Delivery however it should have got to you for Monday.
You should be able to contact Royal Mail and they might be able to compensate you with the half of the postage money back .
Regarding the lack of contact for this we do apologies can i just ask what method is it you used to contact us ? We are a small family based business but that is no excuse for lack of contact.
Many Thanks
Ordered yeezy zyons and arrived the…
Ordered yeezy zyons and arrived the next morning great service
20 août 2020
Avis spontané
Tremendous customer service and rapid…
Tremendous customer service and rapid delivery, 100% shop here again
27 mai 2020
Avis spontané
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