HyreCar Inc. Avis 

What I believe was a simple issue that could have been resolved in a few minutes took 3 days. Tedious process of back and forth emails that caused confusion and frustration.

Gravity Motors, Peepoos, Michael Biggs
at 4040 Jonesboro Rd in Forest Park, GA
Atlantans, BEWARE! THESE ARE SCAM ARTISTS. Michael Biggs is an alias that is used on Hyrecar's App. They use the apps to take money from people. The lie to manipulate Hyrecar into not refunding customers when they do not even have the cars that they market on their lot. These foreigners are stealing from Americans and using fake identities and expired licenses to do so. The City of Forest Park should shut them down, especially since they operate illegally and defraud its citizens. Forest Park City Hall: Do your job and stop allowing these shadetree crooks to run a muck!

this app definitely allows people to rent your car out, but the website and the app needs some work for the owner side

They are only here for the money. Don't care about the drivers or renters. Owners are at renters mercy for unpaid tickets and toll. Good luck getting your tickets paid for when the renter is done. Also good luck getting insurance to cover items. They will indicate it it's regular wear and tear even though you can tell the renter blatantly damaged it.Also renters have issues with apps. Customer service is good but the company policies are trash.

I would like to thanks Mr.Tony Palafox he always try he’s best to recover and get in contact with renter Very good customer service! My fav Recovery representative!!!

As an owner of a car, I have experience with renters getting several traffic violations tickets each time they rent my car and I found out that there is no easy way to make them pay for the tickets. The Hyrecar team literally do nothing to help!.

Worst car hiring experience. They don’t hold the car owners accountable for random cancellation. I had 2 appointments canceled back to back for stupid reasons and this wasted my time and money.
First cancellation:
I took an Uber from my house to pickup location $24 and when I arrived there the vehicle was different from the one on the paperwork. Hyrecar asked the owner to switch the vehicles on the app and he claimed the app wasnt working on his end. This seemed shady to me. He abruptly canceled my reservation, meaning I had to get another Uber going back home , another $24. So I lost $48 and wasted my freaking time.
Hyrecar said ther was nothing they could do.
This same owner has done a switch before

Second cancellation:
Got approved the night before and was ready to go pickup next morning.
called the owner 3 times and messaged him 2 times and for him to cancel coz he said the vehicle not upto standard.

In both cases I haven’t gotten my refunds back.

Please people , hire your car elsewhere!

Hello, I just want to give a major shout out to Mr Tony Palafox, he was overly helpful for my first time experience with and issue he went out his way to
Listen to me, some what go out the system to overly accommodate me and I love that, he didn’t make me feel like the platform is just here to take or make money from me he gave me care and made me feel like we where a partnership and wanted to see us succeed, so blessings to him and please acknowledge him cause he’s a rockstar

The worst rental group ever. Please someone do it better. I hope someone comes along and improves this idea. I wasn't in my rental for 1 hour and the vehicle went hot and shut off in the middle of traffic. I waited with the car for 3 hours and eventually had to leave because the owners mechanic took too long. Hyre car needs a better system where Hyre tows car at owners expense. Now because the rental is still in place can't get another car from someone else. Please be careful test the car before leaving and make sure the owner or someone is present. Ridiculous! What a lose today. Apparently there wasn't enough coolant in the vehicle. Isn't that basic maintenance?

Save your money and time and stay away from Hyre Car. I am a driver that rents a car for a ride share company. I applied to Hyre to save money on rental and didn't pass their background check. As I mentioned I already rent and drive for a ride share and when I called customer service, Hyre would not explain why I didn't pass their background check. I'm currently a TWIC holder, Military clearance, and drive professionally for both a ride share and commercial. Don't waste your time with Hyre, you deserve better. I told customer service it is their Loss and too good for my business

THE CAR IS INFESTED WITH BEDBUGS!!!
HyreCar doesn't even check the vehicles.
I want all of my money back now!
I'm contacting an attorney!

I rented a car to use for Lyft and Uber as soon as I uploaded the documents given to me both my accounts where deactivated because they said the documents where fraudulent.

Don’t do it. They steal from your account.

If I could leave a zero star I would. I'm in contact with an attorney and doing a press release on Hyrecar. It has been over 2 months and my car has not been fixed. Renter was in an accident that was not hey fault and it took a month before I was given a quote, I then had my car towed to body shop and it has been there 3 weeks and I have not received the check from hyrecar, they emailed me and said I'm in the queue to have the check mailed to me and body shop can not order parts or anything until I receive the check. I'm scared the body shop is going to start charging me a storage fee. My car was wrecked February 13, 2024 abd today is April 16, 2024 and my car is sitting wrecked. Hyrecar need to be shutdown. Do not rent your vehicles out. The insurance the renter had was no good but I had full coverage through Hyrecar and I am getting the run around. I still be sure I let owners know about Hyrecars horrible customer service and business.

I was driving a rental from hyrecar and got pulled over from tag reader.was informed there was no insurance on the car. Spent night in jail. Awful. So double check with police department before driving one their cars.

The car I had been renting for two months got repossessed. The owner was not paying the car note and a tow truck came to my job and towed the car after I have spent 5,000+ on it. HyreCar has been very slow with responding.

Trusted sources

The experience was awful.overpriced. Broke down multiple times which made me lose $. Customer service is veered toward owners and the renters can’t even review the owners for others to see. I would not recommend hyrecar. Lost $.

This company horrible I rented a girl my car she smoke in my car burn my flag in the car left the car in a parking lot with a flat tire HyreCar deny my claim the girl trash my car car was so filthy and I hade to pay for towing my car and deatailed out of pocket they never even call me back horrible company girl wasn’t even charge for smoking in my car I quess who ever rent they car can smoke in them all day hyre car won’t do bout it hate this company

2 of my cars were totaled in a 6 month period. They do not vet the drivers. It took me over 6 weeks to get paid on the first claim and I’m still waiting 8 weeks now to get paid on the second. I have contacted consumer affairs and filed a claim against the company. I don’t think it’s worth the headache!