I cannot speak highly enough of Amy and the team at Simply. From start to finish, they are an absolute pleasure to deal with — professional, responsive, and genuinely caring about their customers. The... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great overall experience. Very prompt response to emails whether its an enquiry or order. Good quality products, Great price and delivery very quick! If an issue occurs, dealt with immediately wi... Voir plus
L'entreprise a répondu
One of the nicest and most professional companies we've had the pleasure of dealing with. Things don't always go right - that's part and parcel of business - but IBC are so easy to raise issue... Voir plus
L'entreprise a répondu
I contacted IBC simply via their website contact page about a problem I’d had with a purchase made through a third party. I had a very courteous and positive response the next working day and they... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Traiteur
- Distributeur de boissons
- Exportateur de produits alimentaires et de boissons
- Fabricant de produits alimentaires
- Fabricant
Écrit par l'entreprise
IBC Simply are a UK manufacturer and supplier of quality food and drink products. With more than 250 products across our ranges, we have everything you need to stock your coffee shop, restaurants and bars, garden centre, attraction or at-home barista station. We take great pride in our products, working hard to ensure all our ingredients are ethically sourced and of the highest quality. As a family business, you become part of the family when you buy Simply and we want to help grow your business as we grow ours. SYRUPS - We have over 70 flavours of syrups to choose from, with a huge range of sugar free syrups as well as some made with organic sugar. All our syrups are nut free and suitable for vegans, with a large range that are Halal certified. Add our syrups to coffee, hot chocolates, frappes, cheesecakes, pancake batter and more! You can also try our iced teas, coolers and winter warmer syrups which make drinks in seconds just by mixing with water. We have something for every season. FRAPPES - Our range of ice cold frappes come in 10 flavours so you can make delicious iced drinks for everyone. The entire range is vegetarian, as well as our vegan frappe powders that are fantastic when made with soya milk. Just blend a frappe powder with milk, ice and any of our syrups for a tasty treat. If you don’t have a blender, you can use our pourable frappe liquid over ice instead. HOT CHOCOLATES - Our selection of hot chocolates are a must have for your drinks collection. With our selection of vegan and vegetarian hot chocolate powders, you can create thick and creamy winter drinks easily. Our ruby chocolate powder makes a bright pink, slightly berry flavoured treat, while our drinking chocolate powder is a classic option that’s suitable for vegans. MENU SUGGESTIONS - Here at Simply, we don’t just provide great products. We also help you to plan your seasonal menus with a huge selection of recipes and ideas. If you’re not sure what flavours are right for your customers or the time of year, we’re here to help.
Coordonnées de contact
1st Floor, Riverdale House, 19-21 High Street, AL4 8BB, Wheathampstead, Royaume-Uni
- 08006895128
- sales@ibcsimply.com
- ibcsimply.com
4,8
Excellent
118 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service and product.
23 avril 2025
Avis spontané
Réponse de IBC Simply
Hi Sanj,
Thanks so much for your feedback! We're delighted to hear that you're happy with the service and products you received from us.
Best wishes,
The IBC Simply Team
Réponse de IBC Simply
Hi Muhammad,
Thank you for your feedback! We're so pleased to hear that you were happy with the service you received, we'll pass your feedback on to the team.
We look forward to speaking with you again soon.
Best wishes,
The IBC Simply Team
Amazing company to deal with
Amazing company to deal with. Love the luxury spiced chai latte. Got in touch with the company asking to get some products and Amy couldn't have been anymore helpful. I will be getting lots more .
Thanks Amy
8 avril 2025
Avis spontané
Réponse de IBC Simply
Hi Alan,
Thank you for your feedback!
We're really happy to see that you're happy with the service received from Amy and the products received. We'll pass your feedback on to Amy.
We look forward to speaking with you again soon!
Best wishes,
The IBC Simply Team
Greta company an great customer service!
11 mars 2025
Avis spontané
Réponse de IBC Simply
Hi Heather,
We're really happy to hear that you're pleased with the service you have received, thank you for your feedback!
We look forward to speaking with you soon!
Best wishes,
The IBC Simply Team
Everything was delivery on time and…
Everything was delivery on time and perfect conditions.
11 mars 2025
Avis spontané
Réponse de IBC Simply
Hi Estela,
Thank you for your feedback! We're really happy to hear that you're pleased with the service received and we look forward to speaking with you again soon.
If you need anything get in touch!
Best wishes,
The IBC Simply Team
Very friendly and helpful customer…
Very friendly and helpful customer service. Our orders are processed quickly and precisely. Communication at the highest level. I would like to have such service in other companies as well!
6 mars 2025
Avis spontané
Réponse de IBC Simply
Hi Barbara,
We're really happy to hear that you received the great customer service we aim to offer to our customers, we'll pass this on to the team!
Thank you so much for your great feedback and we look forward to speaking to you soon.
Best wishes,
The IBC Simply Team
Milkshake Topping Sauce
We order x6 products from the IBC range which are a great success with our customers. They are good quality tasty products and would recommend them to anyone in the industry.
4 mars 2025
Avis spontané
Réponse de IBC Simply
Hi Sam,
Thank you for your feedback.
We're thrilled to hear that you're happy with the products received, and it's great to hear that your customers loved them too!
Take a look at our full range and let us know if you're interested in trying anything else. We look forward to speaking to you soon!
Best wishes,
The IBC Simply Team
Excellent as ever
6 février 2025
Réponse de IBC Simply
Hi Jonathan,
Thank you for your feedback, we really appreciate it! It's great to hear you're happy with the service received and we look forward to speaking to you again soon.
Best wishes,
The IBC Simply Team
IBC are so easy to order from
IBC are so easy to order from. Helpful and polite. Great range of products, basically everything you would need to make delicious drinks.
Deliver is fast too and they even check you have received it all and in good order.
4 février 2025
Avis spontané
Réponse de IBC Simply
Hi there,
Thank you so much for your great feedback!
We're so happy to hear that you're pleased with the service received and with the products ordered. We'll pass your feedback on to the team and are looking forward to speaking to you again soon!
Best wishes,
The IBC Simply Team
Chocolate Drops
I always receive a very fast reply. My order is usually processed within 24hours and with me by the end of the week. Grateful for the reliability and will continue to use you all because of it. Thanks!
24 janvier 2025
Avis spontané
Réponse de IBC Simply
Hi Nicole,
Thank you for your great feedback! We're thrilled to hear that you're happy with the service received and we look forward to speaking with you again soon.
Best wishes,
The IBC Simply Team
Ordered coffee syrup and was delivered…good service
Ordered coffee syrup and was delivered the following day
20 janvier 2025
Avis spontané
Réponse de IBC Simply
Hi Ann,
We're really happy to hear that you're pleased with the service you received and we hope you love your products!
Thank you so much for your feedback and we look forward to speaking with you again soon.
Best wishes,
The IBC Simply Team
Réponse de IBC Simply
Hi Faiq,
Thank you for your feedback, we really appreciate it! We're happy to hear that you received the great service we aim to offer and we look forward to speaking to you again soon!
Best wishes,
The IBC Simply Team
Great service
Connie is great, quick to reply and raise invoice. A credit to the company
9 janvier 2025
Avis spontané
Réponse de IBC Simply
Hi Nina,
We're really glad to see feedback like this, thank you! We'll pass your feedback on to Connie and look forward to speaking with you again soon.
Best wishes,
The IBC Simply Team
Fantastic customer service
I contacted Simply's customer support after unfortunately getting a bottle of their syrup from amazon that had gone bad in order to let them know in case of production issues, and even though I had already received a refund for it through amazon, their support sent me out a new bottle free of charge ! The rep I spoke with was very kind and the replacement bottle arrived super quickly. A great company I would definitely recommend and purchase from again in the future !
12 décembre 2024
Avis spontané
Réponse de IBC Simply
Hi Shannon,
We appreciate you getting in touch to let us know there was an issue, despite purchasing from elsewhere, and we're glad that we could've helped reach a solution for you.
Thank you for this feedback and we hope to speak to you again in the future!
Best wishes,
The IBC Simply Team
Always great service from IBC Simply
Always great service from IBC Simply, however the 2kg Tubs of Drinking chocolate, as often or not arrive split open
8 janvier 2025
Réponse de IBC Simply
Hi there,
Thanks for your feedback!
We're so sorry to see that there's been some issues with our order. We want all of our customers to be completely satisfied with the service they received and the products they order, so to see this isn't the case on this occasion is extremely disappointing for us.
We'd love to see what we can do to make things right here. One of the team will reach out to you shortly to try and resolve this issue with you.
Once again, we're so sorry for the inconvenience caused. We hope we can make things right quickly and we look forward to speaking to you again soon.
Best wishes,
The IBC Simply Team
Excellent customer service
Excellent customer service, lovely products and prompt delivery, absolutely love these guys :)
14 janvier 2025
Avis spontané
Réponse de IBC Simply
Hi Angus,
Thank you so much for your lovely feedback! We're glad you're happy with the service received and your products.
We look forward to speaking to you again soon!
Best wishes,
The IBC Simply Team
always reliable and fast delivery
always reliable and fast delivery
Thank you
23 décembre 2024
Avis spontané
Réponse de IBC Simply
Hi there,
Thank you for your feedback, we really appreciate it!
We look forward to speaking to you again soon.
Best wishes,
The IBC Simply Team
Connie was v helpful
28 novembre 2024
Réponse de IBC Simply
Hi Keith,
Thank you for your feedback! We're glad to hear you received great service from Connie. Hopefully you enjoy our products as much as we enjoy serving you!
Best wishes,
The IBC Simply Team
Excellent Customer service
I contacted IBC simply via their website contact page about a problem I’d had with a purchase made through a third party.
I had a very courteous and positive response the next working day and they went above and beyond to solve the issue and put it right.
Excellent customer service - would buy again and recommend them.
3 décembre 2024
Avis spontané
Réponse de IBC Simply
Hi Jo,
Thank you for your feedback! We're thrilled to hear you're happy with the service you received and we look forward to speaking to you again soon.
Best wishes,
The IBC Simply Team
Great Service! Great Syrups!
I absolutely love Simply Syrups! Top-notch syrups, with an array of flavours that elevate both coffees and cocktails. Their customer service is fantastic, whenever I've had a question or needed assistance, they've been incredibly responsive and pleasant to deal with, plus they turn orders around quickly. Great all round experience, my go-to choice for premium syrups.
30 octobre 2024
Réponse de IBC Simply
Hi Donna,
We're delighted to hear that you're happy with the service from our team and with the products you've ordered!
Thanks so much for your feedback!
Best wishes,
The IBC Simply Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.