Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

18 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(18)

16 avis reçus au cours des 12 derniers mois

Écrire un avis

Nous vérifions les avis

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

You Won't be Disappointed

Great, easy to use software. I bought it mainly to get my 14,000 pictures off my iPhone and onto my PC so they can be backed up to an off-line hard drive. This software worked perfectly and was reasonably fast.

I also experienced an issue with the software after my PC crashed. As with most, the AI robot wasn't much help, customer service on the other hand was great. Got back to me in an acceptable amount of time and solved my problem without jumping through too many hoops.

If you're looking for a means to backup your iPhone & your pictures ICareFone is an excellent choice and did for me exactly what I was looking to do, betting it will do the same for you, give it a try.

26 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I bought a IPhone 17 Air on its…

I bought a IPhone 17 Air on its release. Rushed home to sync with my old model, but it required a software update and whilst doing so, froze at about 20% of the installation. Despite following many online tutorials, it remained frozen. I then searched the Internet for solutions and was so impressed by the reviews, that installed the trial version of Tenorshare.

It did exactly what they advertised and recovered my phone. This made me aware of all the other brilliant features available; I happily bought a month’s license. At the end of the month, I realised I had no need for conventional methods to manage my iPhone and now have full control over my phone.

I cannot praise this product highly enough and have recommended it to many friends, colleagues and l recommend it to you.

18 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Customer Service and Application

I have been using this application for some time and have been very satisfied with both the software itself and the customer support team. The application is user-friendly, reliable, and works exactly as expected. Whenever I needed assistance, the customer service team responded quickly, professionally, and with genuine willingness to help. They were patient, knowledgeable, and made sure my issue was fully resolved. It is refreshing to see a company that not only provides a high-quality product but also stands behind it with outstanding customer support. I highly recommend this application to anyone looking for a dependable solution backed by a responsive and caring team.

23 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Super simple transfer solution with a great support team

Ive been using iCareFone to transfer between my iPhone and my computer since 2023; it's been such a straight forward and easy way to manage my phones storage and help me keep track of my files without much thought.
When I have had any questions, customer support has been very helpful, too!
I recommend this program.

11 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Helpful support with my license issue

I contacted Tenorshare support because I needed help with my iCareFone license. Jessie from the support team responded quickly and offered a helpful solution. The process was clear, and I appreciate the assistance.

Good customer support experience so far.

6 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Easy to use, recommended

I have used this software for several years and recently had the need to contact customer support. The response was prompt, courteous and resolved the issue for me. I find this software very easy to use, in particular the management of photo folders and iphone backups. In addition the diagnostic tools have been very useful.

29 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

wanted to transfer from android to…

wanted to transfer from android to iphone. The icarefone advertising is misleading, the only free bit is the download to your computer, to transfer anything to anywhere you first need to register and pay for icarefone which is an ongoing subscription and not a one off payment. After downloading and running the icarefone it will ask you to attach your devices to your computer, you absolutely can not go any further without paying. Deleting the icarefone software from your computer after uninstall a pop up states that not all components could be deleted but can be deleted manually, the undeleted components are hidden and not easy to find which is a red flag.

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

It just works.

I tried several apps to connect an iPhone to a Windows 11 PC. Only Icarefone by Tennorshare works, and it works without having to install iTunes, or even iTunes drivers. It just works. I like that.

31 mars 2026
Avis spontané

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