Earrings are nice, but the colour is virtually non existent. In the photo the aquamarine was a lovely pale blue. In real life they might as well be clear crystal. Bought for a 30th birthday present... Voir plus
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I am yet to receive my order, more than 14 days after placing it. I do not live in a remote part of Australia and to add to that, I've not even received confirmation of shipment. Totally inexcusa... Voir plus
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A brief comment on my recent purchase of some earrings. It appears that Ice Jewellery now sells earrings as single items so one needs to be aware of this and actually place an order for two. Otherwise... Voir plus
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Beyond the world experience. Ice Jewellery deserves 10 stars! Customer service team was so kind and patient when I ordered the wrong size of rings. Camilo was very responsive and advising whi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Bijouterie
- aussi dans
- Magasin de vêtements
Écrit par l'entreprise
Ice Jewellery brings years of jewellery experience with the convenience of online shopping. Australia owned and operated. Browse our rings, earrings, necklaces, bracelets & watches. A huge range of international jewellery & watch brands including THOMAS SABO, Michael Kors, PD Paola, Ania Haie, Armani and more.
Coordonnées de contact
Level 1, 328 High Street, 2067, Chatswood, Australie
- 1300 100 423
- info@iceonline.com.au
- iceonline.com.au
3,7
Moyen
2 k avis
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Comment cette entreprise utilise Trustpilot
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Réponse de Ice Jewellery
Hi Sharon,
Thank you very much for your nice review.
Ice
I got my watch as a wedding present and…
I got my watch as a wedding present and OMG it's so beautiful I love it
26 octobre 2021
Réponse de Ice Jewellery
Hi Josephine!!
Thank you for your review! Enjoy your watch!!!
Ice.
Very happy with what we purchased.
20 octobre 2021
Réponse de Ice Jewellery
Hi Mitchell,
Thank you very much for your nice review!
Ice.
Réponse de Ice Jewellery
Hi Cesar,
We are delighted to know that you felt appreciated. Thank you for your nice review!! 😊
Ice
Réponse de Ice Jewellery
Hi Marelle,
We love that you love your ring!!
Ice
Réponse de Ice Jewellery
Hi Noel,
Thank you indeed for you review!
Ice
Réponse de Ice Jewellery
Hi Lyn,
Thank you very much for taking your time to review us.
Kindest,
Ice.
Réponse de Ice Jewellery
Great!!
Thank you for your nice review.
Ice.
Wouldn’t order from here again
Received the bracelet for my daughters first birthday un-engraved - I double checked I definitely request it to be engraved with my daughters name - pictures are also deceiving as it is a pink string - I was under the impression it was a rose gold chain - I have emailed for a refund and still have not heard back
29 septembre 2021
Réponse de Ice Jewellery
Hi Kirsty,
We do apologise for sending you this piece unengraved. It should not have happened. We have sent you an email regarding this matter. Please check your spam tray as sometimes our emails go there.
Kindest,
Ice
Highly recommended
Amazing, beautiful experience with everything even consistently supportive and caring through the whole experience. Ring was 100% as is in the picture. Thank you so much 🙏💕
28 septembre 2021
Réponse de Ice Jewellery
Hi,
Good to know that we did well. Thank you!!
Ice.
Delivery was slow
Delivery was slow, but apart from that our pieces we ordered are absolutely perfect.
28 septembre 2021
Réponse de Ice Jewellery
Hi Renee,
Sorry for the delay, we got caught in all this pandemic chaos.
Happy that everything went well at the end.
Ice.
My mum absolutely loved her birthday…
My mum absolutely loved her birthday present. It was lovely seeing her smile. Thank you
28 septembre 2021
Réponse de Ice Jewellery
It is always nice to see a mom smiling, well done!!
Ice
Some delays in dispatching purchased…
Some delays in dispatching purchased jewellery. But that aside; earrings were beautiful. Communication was prompt.
27 septembre 2021
Réponse de Ice Jewellery
Hi Lorin,
Difficult times indeed but we are happy that everything went well at the end.
Keep safe!!
Ice.
Amazing service and was cheap
Amazing service and was cheap. The ring turned out being absolutely gorgeous and my now fiancé absolutely loves it. Thank you so much.
20 septembre 2021
Réponse de Ice Jewellery
Hi Ashka,
Glad your fiancé liked it.
The Ice Jewellery Team.
Web site was easy to use
Web site was easy to use. Delivery got a little held up with COVID, but the team was great at communicating the delay. Products look fantastic.
20 septembre 2021
Avis spontané
Réponse de Ice Jewellery
Hi David,
Difficult times indeed but we are happy that everything went well at the end.
Keep safe!!
Ice.
Beautiful Ring thank you
20 septembre 2021
Réponse de Ice Jewellery
Hi Kelly,
Beautiful ring indeed!! thank you for your review.
Ice
Efficient and easy online experience…
Efficient and easy online experience with several purchases I made and excellent friendly communication if any issues arise.
19 septembre 2021
Réponse de Ice Jewellery
Hi,
Thank you for your review.
Ice.
Réponse de Ice Jewellery
Hi Caroline,
Thank you very much for your nice review!!
Ice.
Great fast service
14 septembre 2021
Réponse de Ice Jewellery
Hi Helen,
Good to know that we did well!!
kindest,
Ice.
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