Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

So happy to have my iPad back and working, posted Tuesday evening, arrived on Wednesday, repaired and posted back on Thursday and back safely all fixed on Friday. Kept fully informed, brilliant servic... Voir plus

Noté 5 sur 5 étoiles

Fast and efficient service. Well priced. Fixed a problem that another company had caused. Also did not try to sell me unnecessary repairs to boost up the bill. Returned the very next day after payment... Voir plus

Noté 5 sur 5 étoiles

I recently found the top of my iPhone 11 submerged in shallow water in the sink, an accident but a disaster, face recognition disabled. Went to see the Apple shop in Derby - told me I need to spend £... Voir plus

Noté 5 sur 5 étoiles

iPad 12.9 sent Thursday afternoon - delivered back 0930 Sat. That’s faster than the only 2 repairers both 25 miles away. And both said they would only repair glass AND LCD. A quick call before se... Voir plus


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

42 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Friendly, professional, quick and fair

I’ve used iDoctor, Sheffield ( Chesterfield Rd, Heeley) a number of times in the last few years and have found them to be excellent.

They’re friendly, welcoming, and professional and have sorted out iPhones and iPads quickly and at a very competitive price ( sometimes for free, if it’s a simple issue) and, where no fox can be made, they’ve been upfront and clear.

Transparent pricing, speedy service, and friendly attitude - highly recommended indeed

21 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent

So happy to have my iPad back and working, posted Tuesday evening, arrived on Wednesday, repaired and posted back on Thursday and back safely all fixed on Friday. Kept fully informed, brilliant service, would definitely recommend. Thank you so much.

5 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

very helpful and confident of repairs

very helpful. understanding of my problems on both iPhone's- fixed same afternoon-I felt very confident leaving the phones with the shop and exceeded my expectations (which were already high)on collection.
Happy to recommend a visit

1 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

iPad 12.9 sent Thursday afternoon back Saturday

iPad 12.9 sent Thursday afternoon - delivered back 0930 Sat. That’s faster than the only 2 repairers both 25 miles away.
And both said they would only repair glass AND LCD.
A quick call before sending made me confident they would do a good job fast and I couldn’t be happier.
Fair prices too given the difficult job.
Our family has a dozen Apple devices all with one issue or another so there’ll be a steady stream of repair requests to iDoctor now.

1 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Brilliant company

Brilliant company , will definitely use again helpful staff ,had to send my iPads by post ,fast turn around and well packed ,great repairs A*******

2 août 2024
Avis spontané
Noté 1 sur 5 étoiles

I sent my iPad in for a screen…

I sent my iPad in for a screen replacement I had too call 3 times to see where my iPad was. I spoke to Oli who advised me that I selected the wrong glass replacement and there was an additional £60 to pay. I was happy with that and was sent an invoice for the £60 which I paid straight away. Next Oli called to say they had sent me someone else’s iPad and could I send it back, I asked where my iPad was it was being retained until they’re received the other iPad back. Oli told me as a gesture they would refund the £60, I also advised Oli I had bought a brand new screen saver and put it on what I thought was my iPad. Oli advised he would order the same screen saver if I provided the Amazon link. I have since received my iPad back, I have sent numerous emails regarding refund and screen saver, as I expected radio silence.

IDoctor offer no transparency of where your device is in the system luckily I paid extra because of the value that I got a photo which showed it was delivered. It was on me to do all the chasing the only time I was called was to tell me I had someone else’s iPad. It took over two weeks to get my iPad screen repaired

1 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

I’d smashed the glass back on my iPhone…

I’d smashed the glass back on my iPhone 13 Pro Max, Apple wanted a small fortune to replace. The Guys at Idoctoruk replaced the back for £75 there was a delay but I was kept informed. Wouldn’t hesitate to recommend them. Many thanks

5 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Really great fix

Really great fix, and excellent service. Phone return delayed because of a crack that ocurred on the front, they fixed it and communicated the reason for the delay. Great experience all round.

24 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Pronto, professional and perfect

We used idoctor just before Christmas for a cracked iPad screen and they were fantastic! Perfect condition once we got it back. Just had to go back to them cause the home button slid under the screen and they’re fixed it and rang me back in (give or take a few mins) 45 minutes! Lovely fellas who run the shop, geniuses who repair the products. Thank you guys! 6*’s if possibly!
Greg

5 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Cracked back Screen, iPhone 12

Posted my phone myself recorded delivery on Tuesday, had it back by Saturday. Phone looks as good as new, as others have said, for a fraction of the price Apple charges! I was nervous to send it off, but I needn’t have been - thanks v much!

20 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

I sent an iphone 12 in for repair last…

I sent an iphone 12 in for repair last year as the faceid camera was broken. They returned it and it still didn't work. After much chasing, they eventually took it back for repair and again didn't fix it. I ended up doing a claim back from my credit card company for the phone. The reason I have come back now with a bad review is that the screen on the phone broke and I used a more professional company. They told me that whoever repaired the phone before left glue and damage inside making it impossible to repair again.

Worse than not fixing my phone, idoctoruk made the phone worthless.

7 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

iDoctor, Quick, Friendly and Competent and Great Value!

Just wanted to give a big shout-out for Oi and Co at Idoctor UK in Sheffield.

My wife’s iPad mini 5 gave up the ghost one morning and, in spite of me replacing the battery, it still didn’t work; wouldn’t startup or respond to the charge lead.

Apple wanted £329 to repair it, which seemed like a waste of money, so I Googled and found iDoctor.

They charged 29.95 plus postage to diagnose the issue and a further £90 to do the necessary repair.

I found their entire service to be quick, friendly and highly competent.

I’ve had the iPad back for nearly a month now and it works perfectly.

Thank you Oli! *****

PS to get an idea how difficult these repairs are I’d recommend watching the YouTube channel “NorthridgeFix” ; highly informative and entertaining

7 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Can be trusted.

Good communication. Great repair. Great price. Posted my iPad in on the Monday and it arrived back Saturday. Would have been sooner but Ollie rejected the first part sent, proving he put my happiness first. Happily recommend.

2 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Perfect place for repairs

Posted my phone to them all the way from the west midlands and it arrived back 2 days later!! very fast service and my phone is in perfect condition!!

28 avril 2023
Avis spontané

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