Match.com Avis 149

Where do I start ? Gamification rather than actually hooking you up with s/one (the point of it). They lost one of the few match conversation threads, really annoyed me. Appalling in the app to go back...so you have to start at the top to scroll down views. The site went down for a day and further problems. Seven of the 14 matches were users whose profile was taken down. I used this site 10 years ago AND IT HAS GONE DOWN THE DRAIN. No one to contact...eg the missing thread.

I was unable to write a review without giving 1 star or they would get zero. Customer service is useless. Same story as many tell here. Locked out of account, no way to cancel with "support" completely uninterested in helping cancel, all whie they continue to bill me. They've taken hundreds and finally I have them canceling my account and only refunding a prorated amount. It's unethical at best though I'm no lawyer, it seems criminal to me.

I was perfectly happy with this app until a week ago they rolled out a forced app upgrade on my android phone. This should not have been released. The filters on searches no longer work properly. All people who had liked me appeared as new again and I had to open each one fir it to unregister as new. The customer support initially recommended a delete and re-install and this did nothing to fix the problems. I have requested a refund or compensation as they have rendered the app hard to use. Big home goal for Match.com they should have done much more testing before releasing this rubbish.

I rejoined match.com after a break. They took my subscription quick enough, but I've no access in any way.im still stuck as if I never paid. I got the standard reply, I've emailed them a few times since then with no reply. After reading people's concerns on trust pilot. I think it should be investigated and shut down permanently. Obviously they cant run a tap, never mind a dating site

Match .com are scamming money from people who use their site .Even when you unsubscribe they continue to take money from your account .

cancelled my subscription and they are still taking money out of my account i’m fuming

Buyer Beware!

I joined Match with high hopes but was disappointed at every stage of my time on the site. I paid over $400 for a year of service with elevated access. Over three months, I had access for only a quarter of the time because Match falsely blocked (twice) me after I reported (twice) scams on the site - which they agreed were improper accounts.
Their Customer Care team failed to read my emails accurately and instead replied with AI generated automated responses and once sent me a reply directed to another member. They also refuse to provide any evidence of what they consider my inappropriate action.
The Resolutions team - which the online message states to contact - was also unresponsive
They then charged me roughly $75 for a service I never requested and could never use because I was blocked.

Match may not be responsible for the high number of scammers on the site, but it does not take customer concerns seriously. It also does not provide any means to speak with a representative and unilaterally refuses to allow a customer to appeal once the “Care Team” makes its decision. All of this without providing ANY evidence of my wrongdoing - because it does not exist.

In short, I had $500 taken from a “service” that does not require evidence on their part and denies me any concept of due process.

’m not a smoker, drinker, drugs, Im not a partier and I don’t go to bars to meet people. So I’ve used online dating since I was very young, even when it wasn’t online, it was just in the News Paper back then. So recently I decided to try match.com after spending just 1 month on eharmony where I met my wife who past of breast cancer. That was over 18 years ago. eHarmony had changed and was full of scammers and fake profiles. I’ve found the same is true with match.com. Fake Hearts being given out. Fake People. Fake Profiles. I honestly think people aren’t connecting out there and in order for the dating sites to survive they have to create or allow other people to create, hundreds of fake profiles so they can bluster their numbers. Red Flags: People who want to immediately take you off the platform and get you personal phone number but won’t give you theirs. People who have one picture up and no info on their profile. People who have no sense of humor and talk like computers. A.I. is now being used the carry on Conversation, whether it’s a real person behind it or not, who knows any anymore these days. People who never seem to answer your questions they just have questions for you, mostly about your information and your phone number. Women who look like models & porn stars. I’ve been told by an inside source that these sites/ businesses, actually have people working for them as fake singles and when they see there’s little to no activity on someone’s profile, they contact them to keep them interested in dedicated to the Site with no intention of carrying through on anything. I’ve had people I’ve talked to for Several days, everything seemed fine according to them on their end and then they simply disappear. Did you know, you can Tell an Advanced A.I. system, one sentence and that A.I. system can write a full book from just that one sentence. So Yes. Digital Catfishing. I am now working on the ground. Meeting people face to face. Joining Groups because Corporate Dating sites are about the bottomline….Profit over People.

Awful! I've tried cancelling my subscription and it won't let me. I've cancelled through my bank and instructed them not to allow any more payments to come off. Utter scammers! Makes me sick, never again! I'll happily go to court to expose them.

Extremely disappointed in this experience. This was my first time to try a dating site and 24 hours in I determined it was a waste of money. Fake people contacting me and wasting my time. Most likely they were trying to lead me into a scam trap. Why else would they play that stupid game. I should have trusted my instincts and not joined.

If I could leave “0” Stars, I would. Don’t be fooled by these scammers. After you “think” you’ve left, they will keep charging your card until kingdom come. I have no idea why they’ve never been shut down by kaw enforcement. I now have to take legal channels to get my money back.

These weirdos banned my account for no apparent reason. No explanation was given either. Just a bunch of idiots running a website that should've been shut down a long time ago.

.Female over age of 40 signed up for 1 month. In over 100 profiles/likes of guys who liked me, it was the bottom of the barrel looks. Im not a beauty queen but these guys who were 40s and 50s looked to be im their 70s. Also many would lived out of state and were atheists which I clearly put on my profile I do not want. The only half way decent looking guy turned out to be a fake profile that match.com emailed & said was a fraud

Scammers run this site.
Cancelled my subscription shortly after singing up, however they're still taking money from me. I tried contacting the customer care team (actually doesn't exist) it's an automated service with no chance of communicating with anyone. I received the same automatic response each time. I now have to change banks to stop the automatic payments coming out.
Again it's a scam site, DO NOT GIVE THEM YOUR BANK DETAILS

Don't waste your money. I admit that I am fussy but the decent men on this site are few and far between. I had up to 100 profile views each day but hardly any of the men send messages. I don't like to be the first to message but on the rare occasion that I did, there was eiher no response or a rather strange one. I think that there are also a lot of fake profiles on there. It may work for some but for me it was a waste of time and money.

They blocked my account i just started with no explanation. They dont want my business. There is no one to communicate with! Terrible customer service i think they just want to grab money 💰 🤑 💸

I signed up for Match.com sometime last year to check if it would be right for me. I paid about $60 for a trial membership and cancelled soon after when I realized that the website kept asking for more money to connect with my matches. I stopped using the site after that.

1 Yr later I find that my Paypal account is being billed for $108.83 every 6 months for subscription that I did not sign up for. When I tried to Peoplemedia.Inc at the number provided 866-727-8920 there was an automated message asking me to sign in at the website and cancel the recurring subscription. I have made multiple attempts to sign in using the email I had used but have been unable to. I requested a password rest link but got no replies. In the meantime I have paid for subscription that I have been unable to use.

I want to warn people to be very careful before signing up for a free or trial subscription as the website will sign you up for a recurring subscription without your knowledge that you will be unable to cancel.

This website is a total SCAM Don't say later that you didn't know and were not warned

very very expensive but lots of people on here

They are a scam. No hope of finding anyone I would be interested in. Don't make the same mistake.