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IGO Promo Avis 

277
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We had issues with another company and found IGO Promo last minute. They bent over backwards to help us due to the limited time frame, and our contact (Matthew) was wonderfully friendly and helpful... Voir plus

Noté 4 sur 5 étoiles

I had requested to be delivered on the website in our new address but for some reason your team did not receive it on the system and the gifs arrived 4 working days after the day that should be delive... Voir plus

Noté 5 sur 5 étoiles

I have been doing business with Igo promo for the last 4 years and they never fail to disappoint. They are so accommodating, very efficient and the goods are delivered really quickly. I order engrave... Voir plus

À propos de l'entreprise

  1. Magasin d'articles promotionnels
  2. Fournisseur de produits promotionnels

Écrit par l'entreprise

At IGO Promo we are specialists in printing promotional items. For 80 years we have been convinced that business gifts and printed promotional products help companies strengthen their brand. We understand the power of giving. And we advise our clients to do the same for their business contacts. Not only do we believe it is nice for companies to give something back, we also like to give something back ourselves. That is why we are aware of corporate social responsibility. With our wide range, there is always a perfect gift. It is our mission to ensure that brands can easily express themselves through personalised gifts. And we do all this in a personal way, by guiding you through the process step by step. As with our service, we set high standards for the quality of our products and printing.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

277 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(277)

25 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great support and fast service

Great support and fast service, will use again!

31 janvier 2024
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Réponse de IGO Promo

Thank you for the positive review! We wouldn't be here without customers like you, so the comments are greatly appreciated!

Have a great day!

Best,
IGO Promo

Noté 5 sur 5 étoiles

Great service

Great service, speedy delivery.

28 novembre 2023
Logo de IGO Promo

Réponse de IGO Promo

Thank you for taking the time to write a review! Your comments mean a lot to us, since we always evaluate our order process after hearing from our customers.

Have a wonderful day!

Best,
IGO Promo

Noté 5 sur 5 étoiles

Friendly and efficient service and the…

Friendly and efficient service and the product was very good quality.

20 novembre 2023
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Réponse de IGO Promo

Thank you for taking the time to write a review! Your comments mean a lot to us, since we always evaluate our order process after hearing from our customers.

Have a wonderful day!

Best,
IGO Promo

Noté 5 sur 5 étoiles

The communication was excellent

The communication was excellent. Speedy shipping, too

22 novembre 2023
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Réponse de IGO Promo

Thank you so much for the review!

We appreciate you taking the time to do this, since it helps other customers like you find our service.

Have a wonderful day!

Best,
IGO Promo

Noté 5 sur 5 étoiles

We were delighted with the finished…

We were delighted with the finished product, all items also arrived on time. We had great support from the team making sure the designs were right before production. great experience all round.

27 octobre 2023
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Réponse de IGO Promo

Thank you for the positive review! We wouldn't be here without customers like you, so the comments are greatly appreciated!

Have a great day!

Best,
IGO Promo

Noté 5 sur 5 étoiles

Excellent customer service

We needed branded pens and pencils but had a very tight deadline. Michaela was extremely helpful and helped us select items to match our deadline. Excellent customer service and finished items- definitely will use again.

16 octobre 2023
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Réponse de IGO Promo

Thank you for the positive review! We wouldn't be here without customers like you, so the comments are greatly appreciated!

Have a great day!

Best,
IGO Promo

Noté 5 sur 5 étoiles

Great service

Great service - very helpful, willing to accept late changes and on-time delivery

2 octobre 2023
Logo de IGO Promo

Réponse de IGO Promo

Thank you so much for the review!

We appreciate you taking the time to do this, since it helps other customers like you find our service.

Have a wonderful day!

Best,
IGO Promo

Noté 5 sur 5 étoiles

Top standard service

Good response time to any questions or queries. Goods arrived in good time and as agreed. This is my third time buying from this site and I have no doubt I will be back!

18 juillet 2023
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Réponse de IGO Promo

Hello George

Thank you for the positive review! We wouldn't be here without customers like you, so the comments are greatly appreciated!

Have a great day!

Best,
IGO Promo

Noté 5 sur 5 étoiles

Sales team was super helpful

Sales team was super helpful! A pleasure to deal with.

29 juin 2023
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Réponse de IGO Promo

Hello Ruth
Thank you so much for the review!

We appreciate you taking the time to do this, since it helps other customers like you find our service.

Have a wonderful day!

Best,
IGO Promo

Noté 5 sur 5 étoiles

The company was very helpful with all…

The company was very helpful with all my needs and everything arrived as described an on time.

21 juin 2023
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Réponse de IGO Promo

Thank you for the positive review! We wouldn't be here without customers like you, so the comments are greatly appreciated!

Have a great day!

Best,
IGO Promo

Noté 5 sur 5 étoiles

Delivery was super fast

Delivery was super fast. Arrived within 1 week of placing order, 2 weeks ahead of schedule.

23 avril 2023
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Réponse de IGO Promo

Hello Bill

Thank you for the positive review! We wouldn't be here without customers like you, so the comments are greatly appreciated!

Have a great day!

Best,
IGO Promo

Noté 5 sur 5 étoiles

Really happy with how we were dealt…

Really happy with how we were dealt with from start to finish. Emma was always on hand to recommend alternatives and provide updates.

17 mars 2023
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Réponse de IGO Promo

Hello Tony

Thank you for the positive review! We wouldn't be here without customers like you, so the comments are greatly appreciated!

Have a great day!

Best,
IGO Promo

Noté 5 sur 5 étoiles

Would recommend!

Ordered tote bags. They came a day early, were really good quality and the customer service was great.

15 mars 2023
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Réponse de IGO Promo

Hello

Thank you for the positive review! We wouldn't be here without customers like you, so the comments are greatly appreciated!

Have a great day!

Best,
IGO Promo

Noté 5 sur 5 étoiles

Fast

Fast, efficient , and cost effective. They sent out some kit at no charge so that I could see the quality before placing the order.

28 février 2023
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Réponse de IGO Promo

Hello Mel

Thank you so much for the review!

We appreciate you taking the time to do this, since it helps other customers like you find our service.

Have a wonderful day!

Best,
IGO Promo

Noté 2 sur 5 étoiles

Print quality was poor on pens

Print quality was poor, the logo is rubbing off the pens quite easily. It's disappointing.

13 décembre 2022
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Réponse de IGO Promo

Dear Heather,

We are sorry that you have not been satisfied with the quality of the goods provided, we do strive to ensure that our products are of the highest quality. If you can provide our sales department with pictures of the issue we would be very happy to look into the issue further for you.

We wish you a lovely Holiday.

Best regards,
Team IGO

Noté 5 sur 5 étoiles

Will definitely deal with again

Very professional company to deal with, attentive sales representatives who saw the order through to the end.

8 décembre 2022
Logo de IGO Promo

Réponse de IGO Promo

Hello
Thank you for the positive review! We wouldn't be here without customers like you, so the comments are greatly appreciated!

Have a great day!

Best,
IGO Promo

Noté 4 sur 5 étoiles
Logo de IGO Promo

Réponse de IGO Promo

Thank you for your review! We appreciate you taking the time to share the experience you had shopping with us!

Best,
IGO Promo

Noté 5 sur 5 étoiles
Logo de IGO Promo

Réponse de IGO Promo

Thank you so much for the review!

We appreciate you taking the time to do this, since it helps other customers like you find our service.

Have a wonderful day!

Best,
IGO Promo

Noté 1 sur 5 étoiles

Ink comes off logo on pens

We bought 500 printed promo pens with the company logo on the barrel.
After a few months we noticed that the ink was brittle and came of very easily, which made the pens look very cheap and bad for us.
Initially they did not want to take responsibility, saying that we may have stored them improperly (i.e. they were in a cabinet in an office!).
After many emails all I could get is an offer of 50% off the printing for our next order. This won't happen because we don't trust them anymore. The pens went to the bin and we found nicer pens, cheaper and well printed at pens.com

29 novembre 2021
Avis spontané
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Réponse de IGO Promo

Dear Chris,

Thank you for your review and feedback.

I can see from our systems that your were already in dialogue with us over the summer and that we did offer you a discount on a new order. As it had already been more than 8 months since you received the order and it was impossible for us to anything with the order you had received.

We are sorry to hear you don't have trust in us for a future order, but if you change your mind our discount offer will still stand.

Kind regards,
Team IGO

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