Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Delighted with parts of trampoline I ordered, great price & very quick delivery. Only very small bit I wasn’t pleased with, a small piece missing but I didn’t need it. Will be buying from this site ag... Voir plus

Noté 3 sur 5 étoiles

Great amount of items available, that's the good. Annoying payment system, you can't buy something and have it delivered elsewhere. Delivery address wasn't given to the courier, they were given... Voir plus

Noté 5 sur 5 étoiles

Contacted customer services after my Grandsons trampoline thought it was a kite and landed two gardens away bending a few poles . Fast response from customer services with a guide how to order replace... Voir plus

Noté 5 sur 5 étoiles

We bought a frame pool four years ago. It gets about six months use every year – it is excellent and has given our young son great confidence in water... as well as many hours of great fun with... Voir plus

À propos de l'entreprise

  1. Terrain de jeu
  2. Piscine extérieure
  3. Magasin de jouets

Écrit par l'entreprise

Outdoor toys, playhouses, trampolines, above the ground swimming pools, indoor toys, spare parts, replacement parts and much more.... UK based with own distribution warehouse. Warranty provider for products purchased from UK retailers as well as direct warranty provider.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

141 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Order not fulfilled

Disappointed that the order went through online but I received an email a couple of days later saying it was out of stock. Despite this the money was returned the same day.

8 mars 2026
Noté 4 sur 5 étoiles

Delighted with parts of trampoline I…

Delighted with parts of trampoline I ordered, great price & very quick delivery. Only very small bit I wasn’t pleased with, a small piece missing but I didn’t need it. Will be buying from this site again & ive recommended it tu friends & family 😀

24 février 2026
Noté 5 sur 5 étoiles

Excellent customer service

I needed replacement parts for a Sportspower trampoline purchased from Argos that was still under warranty. Ronan was very quick to reply and helpfully supplied the parts without question. Excellent customer service!

14 mai 2025
Noté 5 sur 5 étoiles

Contacted customer services after my…

Contacted customer services after my Grandsons trampoline thought it was a kite and landed two gardens away bending a few poles . Fast response from customer services with a guide how to order replacement part . And super fast delivery on new parts 100% . Would recommend any time

14 décembre 2025
Noté 1 sur 5 étoiles

Lessons consistently cancelled

Lessons consistently cancelled - very often late notice

12 octobre 2025
Logo de ileisure

Réponse : ileisure

Your review seems to be for a different company, as we don’t provide lessons. Please double-check and update it, as mistaken reviews can harm small businesses. Thank you.

Noté 1 sur 5 étoiles

No delivery

No delivery

12 octobre 2025
Logo de ileisure

Réponse : ileisure

We’re very sorry to hear about your experience. We sincerely apologize on behalf of Yodel for the failed delivery attempts. According to their updates, the drivers were unable to locate your address on two separate occasions and unfortunately returned the parcel to us each time. You have been fully refunded for your order.

Noté 4 sur 5 étoiles

Just what I needed with fast delivery

Just what I needed, at a reasonable price and delivered earlier than expected. The only reason for the mark down is the picture of the trampoline I have for finding the part didnt marry to the name. However I ignored this and was able to find the part by the sku code.

30 juillet 2025
Noté 1 sur 5 étoiles

I kSafety Net out of stock for months and months and months…

I keep on being told that the safety net for my trampoline (Sportspower 10ft Outdoor Kids Trampoline with Enclosure - 879/1108) will be available in 2-3 weeks and it doesn't happen. My kids can't play on it without safety net and the lifespan of this expensive and bulky item is one year. Moral of the story: Do not buy a trampoline without written guarantee that parts will be available when needed.

1 août 2025
Avis spontané
Noté 5 sur 5 étoiles

I recently purchased a two-in-one swing…

I recently purchased a two-in-one swing from Eye Leisure and was really impressed with the overall experience. I had been searching everywhere for this swing and couldn’t find it in stock anywhere—ILeisure was the only place that had it available, which was amazing! The item arrived quickly and was very reasonably priced. There was one faulty part, but after contacting their customer service team, they sent out a replacement within two days. The whole process was smooth and efficient. Excellent service, great communication, and a company you can rely on—thank you!

31 juillet 2025
Noté 3 sur 5 étoiles

In two minds

Great amount of items available, that's the good.
Annoying payment system, you can't buy something and have it delivered elsewhere.
Delivery address wasn't given to the courier, they were given the road name, nothing more.
Order came in 2 parcels, on 2 separate days. Nothing said about this on confirmation email. Both deliveries were delayed due to no address details. Luckily Yodel help centre were much more helpful. iLeisure help via email was awful.

I would be in two minds to use them again. Service Vs parts available 🤔

30 juillet 2025

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus