Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Absolute scam. Made an order but never received. Countless attempts to contact through online chat, email, etc and nothing. Avoid buying from these scammers. Wouldn't be surprised if the trust pilot r... Voir plus

Noté 1 sur 5 étoiles

Absolutely HORRIBLE customer service! Firstly they tell me the order has been dispatched in spite of no proof of such. The tracking app says that they have not yet received the package. Then they refu... Voir plus

Noté 1 sur 5 étoiles

Do not buy from them. Order didn’t arrive and they don’t respond to emails. They’ve created label at fedex but it wasn’t even shipped. Will be asking my bank to deal with this and will report this c... Voir plus

Noté 5 sur 5 étoiles

We were introduced to Churu through Instagram and we ordered a few bits and my cat is in LOVE with them. We have recently started working with Inaba (@bobby_theBSH) and took advantage of the recent sa... Voir plus

À propos de l'entreprise

  1. Animalerie

Écrit par l'entreprise

Inaba have been making high quality food for people since 1805 and use the same ingredients and methods to make Japans best selling food and treats for dogs and cats. We manufacture a wide range of natural grain free products in our state of the art facilities, including Churu, the creamy treat irresistible to cats all over the world.


Coordonnées de contact

2,2

Bas

TrustScore 2 sur 5

20 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Absolute scam

Absolute scam. Made an order but never received. Countless attempts to contact through online chat, email, etc and nothing. Avoid buying from these scammers. Wouldn't be surprised if the trust pilot reviews they have shown on their website are fake.

15 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Do not buy from them

Do not buy from them. Order didn’t arrive and they don’t respond to emails.
They’ve created label at fedex but it wasn’t even shipped. Will be asking my bank to deal with this and will report this company as a scammer.

24 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Inaba UK

We were introduced to Churu through Instagram and we ordered a few bits and my cat is in LOVE with them. We have recently started working with Inaba (@bobby_theBSH) and took advantage of the recent sale and ordered one of everything! I think his fave is the juicy bites. Brilliant customer service and a great range of flavours too! Thank you Inaba Foods

13 juillet 2021
Noté 5 sur 5 étoiles

Quick delivery

Quick delivery, my dog and cats love the treats. Glad to see this brand finally available in the UK!

7 juillet 2021
Noté 5 sur 5 étoiles

My cat loves Churu

My cat loves Churu and I normally buy in bulk them when I go home (Japan). With lockdowns and travel restrictions I’m not sure when I can visit Japan. I had to carefully ration Churu I had at home but I was super delighted when I found out they are sold here in the UK, too. Price was rather high, but when I saw Buy One Get One Free offer recently, I knew I had to get them for my cat. He was super happy when I showed him 14 packs of Churu. Thanks for speedy service, too. May I ask Inabafoods to consider bulk purchase plan to make it economical for customers?

5 juillet 2021
Noté 5 sur 5 étoiles

Our cats can't get enough!!

Our girls rarely feel the need to climb me to get to food, but they do for Inaba's treats!!! The desperate meows while I'm getting the treats out are so cute but sad XD.
There have been no bad poops when I tried them with these, unlike some other treats, and they really seem to enjoy them. If our girls are happy then I'm happy. Plus I'm a sucker for Japanese stuff, so when I heard Churu's were coming to the UK finally I was very happy, and so are our girls. 💖 Meimi132

22 juin 2021
Noté 1 sur 5 étoiles

Absolutely HORRIBLE customer service

Absolutely HORRIBLE customer service! Firstly they tell me the order has been dispatched in spite of no proof of such. The tracking app says that they have not yet received the package. Then they refuse to respond to emails or phone messages.

15 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Fantastic

Fantastic, I've ordered from Japan before but great to have these available in the UK. My cats are very happy and adore most flavours, especially the tuna. I'll be ordering regularly.

9 avril 2021
Noté 5 sur 5 étoiles

Amazing Customer Service!! :)

I came across Inabafoods on Instagram via an advert. I had heard about the cat treats as it is well known in Japan and it makes cats go crazy so I was so excited to see that Inabafoods were selling them. I went on their website and enquired if it was suitable for my kitten. I received a response back within a couple of days and the lovely person also sent samples for my kitten to try. And of course my kitten loved it! I placed my first order after a couple of days ordered 5 packs each. Now my kitten meows for it everyday and I will order more today as I'm low of it!
The amazing customer service also makes me keep ordering more too!
Thank you Inabafoods for going above and beyond! :)

5 avril 2021
Noté 5 sur 5 étoiles

My cat simply adores Churus...

My cat likes her treats... but she *really* goes nuts over Inaba Churus. I have to be really strict and limit her to just one or two tubes (usually as a night-time snack) or she'd be begging for Churus all the time! She gobbles it up so fast that I was worried she'd take in too much air eating from the tube, so I tend to squeeze the paste onto the back of my hand, and let her lick it off there.

The online ordering is extremely easy, customer service queries are answered very quickly, and delivery is prompt. The price is a bit on the high side (hence my need to keep it strictly rationed) but it's worth it to have a treat that my cat considers a *real* treat!

2 avril 2021

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus