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À propos de l'entreprise
Écrit par l'entreprise
The 72Styles brand grew out of a simple concept: One Dress that can be wrapped endless different ways and worn over and over again with no alterations. We have pioneered the two sizes that fits and flatters every single body type. So you don't have to change who you are to fit into your clothes, your clothes should change with you. Why you'll love us WE’RE AFFORDABLE Our mission to make our bridesmaids dresses super affordable, so you can spend the money you saved on something else. WE’RE EASY 72Styles makes things as easy-peasy for you as can be. Two sizes fits all women, all ages, all shapes, all sizes. WE’RE CLASSIC We specialise in timeless designs. We won’t let you cringe at the photos in a few years’ time – our formal dresses are chic and ever-flattering. Simple.
Coordonnées de contact
1937 Davis Street Ste. B Unit 31, 94577, San Leandro, Etats-Unis
- +1 256-448-4365
- hello@infinitydress.com
- infinitydress.com
4,0
Bien
16 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Pretty and versatile
I've wanted one of these dresses for 5ish years, finally bought one, and I LOVE it!
I love that I can wear it so many ways, and I'm excited to try all the different styles. The color is great (mine is pink) and the dress is versatile, so I can feel pretty and put-together at any semi-formal (or probably formal) event, for just one initial purchase cost.
(Planning on wearing this as a bridesmaid!)
I was also able to purchase fabric swatches directly from the website for super cheap, so we can compare them to the wedding colors and see what fits best.
Good customer service. :)
(Note: I got my dress second-hand, but originally from this store, and the seller stated that she only wore it once.)
2 novembre 2025
Avis spontané
Réponse : Infinitydress
Thank you so much for sharing your wonderful experience — we are thrilled to hear how much you love the dress! ❤️
It's incredible that it exceeded your expectations after years of dreaming about it. We're so happy to know you're enjoying its versatility and plan to wear it as a bridesmaid — how exciting!
We're glad the pink color and fabric swatches helped you feel confident in your choice. Thank you as well for your kind words about our customer service team — it means a lot!
Lovely dresses
Lovely dresses, beautiful quality and so perfect if you have lots of bridesmaids all different shapes and sizes! Gorgeous feel material and looks lovely on. Easy customer service. Very impressed!
30 octobre 2025
Avis spontané
Réponse : Infinitydress
Thank you so much for taking the time to leave such a wonderful and detailed review! We are absolutely thrilled to hear that you love the dresses.
It's music to our ears that the quality, feel of the material, and the fit for your bridesmaids of all shapes and sizes were perfect for your big day! We pride ourselves on creating dresses that make every woman feel beautiful and confident.
We're also glad to know that you had a positive experience with our customer service team.
Wishing you and your bridal party a truly magical and unforgettable celebration!
Beautiful dress, horrible smell..
I've worn these dresses myself for my friends wedding in sage green and it was beautiful, being a plus size girl the dress sit lovely on my body and it felt really light. I bought 5 of these dresses in navy blue for my own bridesmaids to wear at my wedding next year and again the dresses are beautiful but... they stink! I had them delivered at the start of September and when I opened the bag the smell of sulfur hit me instantly. Thought it was just the packaging but when I took the dress out of the bag it was coming from the actual dress! I had a look into it and google says its because they use sulfur dye for dark colours, so I sent an email about it and a lady called Tina got back to me very quickly. I was advised to wash the dresses and they offered to refund half of the cost which came though a couple of days later. The dresses are on the second wash and you can still smell the sulfur faintly so hopefully a 3rd wash will do the trick. Just writing this as an FYI for anyone ordering the darker coloured dresses in case you end up with the same sulfury smell I did and dont want to go through the hassle of having to wash them 3 times, but overall I would recommend the company. Great value, gorgeous dresses and the customer service was brilliant, only marking down 1 star for the smell.
1 septembre 2025
Avis spontané
Réponse : Infinitydress
Thank you for your detailed feedback! We're delighted to hear you loved the fit and style of our dresses, both for your friend's wedding and your own bridal party in navy blue.
We sincerely apologize for the sulfur odor in the darker dresses. As you noted, this can occur with sulfur-based dyes used for rich, long-lasting colors. We're glad Tina could promptly assist with a partial refund.
For the lingering smell, we recommend another gentle wash with mild detergent and airing outdoors. Should it persist, please contact us - we're committed to ensuring your complete satisfaction.
We're honored to be part of your special day and wish you a beautiful wedding celebration!
Mixed feeling over this website
Mixed feeling over this website. The dresses are stunning that’s not the problem. Well is the customer service questionable. On the site it says that you have to pay for the return cost. That’s fine. But they forget to mention that you have to return it to Los Angels! So the retuning cost of the dress will for me (in Dutch) be more then the actual dress it self! I even mailed with them before purchasing the dress how the return process worked and even in this mail they never said anything about returning it to the USA. And the person who mails you back had quite an agitated/arrogant tone. So my advice if you’re 100% you wanna keep the dress go ahead other wise please look for another website.
1 septembre 2025
Avis spontané
Réponse : Infinitydress
Thank you for taking the time to share your feedback with us.
First and foremost, we apologize for any inconvenience and frustration caused by the lack of clarity about the return address. It is true that our returns are processed through our logistics center in US and UK. We understand that for international customers, especially those in Europe, return shipping costs can be high, and we regret that this was not clearly communicated to you during your prior inquiry. We are truly sorry for this oversight and for any miscommunication that occurred.
Additionally, we are sorry to hear that the tone of the email communication came across as agitated or arrogant. That is certainly not the standard we strive for, and we will address this with our customer service team to ensure that all interactions are respectful, empathetic, and helpful. We accpet the return or exchange, and will refund full dress cost, not including the shipping cost. Thanks for your time and patience.
We truly value your feedback as it helps us improve.
Shein quality and no customer service
I ordered 2 dresses. One white and one red. The red one I can not really complain about(even though it's still not the quality I expected) but I do not recommend the white one to anyone. It is see through, it has no hem on the bottom of the dress and you can't send it back (it says so on the site because it's a custome color?). You can't really wear a bra with a lot of the styles so I expected it to be a thicker fabric but you can see my nipples right through it. I paid 65 euros for the white kneelength dress so I expected a good thick but still flexible fabric. What I got was a a dress that I could have bought on shein for 15 euros. This looks more like a shein drop shipping scam than anything else. I had to wait 11 days for both dresses. I was very excited but when I got them I was so disappointed by the quality. I read so many reviews just to make sure I wouldn't be scammed but in the end I still feel scammed. I do not recommend buying from them.
(Oh and the sizes are also a scam it says it goes from a s-2xl but I wear a L sometimes an Xl and I had trouble getting the dress over my ass.)
Nice that you answer on my trustpilot review but it fixes nothing for me. I still have a dress that I can not wear because you see my nippels and I paid 65 euros for that dress. The dress wil just hang in my closet because it's useless and I don't get my money back. You probably won't change anything about the dress but act like you will so people will still buy it. I am really starting to think that a lot of the reviews on here are fake.
I have never been so disappointed in my life. For once I buy a dress that is more expensive than I normally buy just so I can spoil myself a little and then I get this. You probably had other issues with the white dress and that's why you can't return them. White is not a custom color it's a basic color the most dresses start with.
17 juillet 2025
Avis spontané
Réponse : Infinitydress
Thank you for taking the time to share your feedback—we truly appreciate your honesty and sincerely apologize for the disappointment with your order. We understand how frustrating it must be to expect premium quality and receive something that doesn’t meet your standards, especially with the fit and fabric concerns you’ve described.
Addressing Your Concerns:
1- Fabric Transparency & Quality
We’re truly sorry that the white dress did not provide the coverage or construction you expected. One long dress about 700g weighter than other companies. But We’ve already shared your feedback with our production team to improve fabric thickness for future orders.
2- We apologize for the fit problems—this is not the experience we want for our customers. We’ll immediately review our size chart to ensure it accurately reflects measurements, and we’ll add a detailed sizing guide with garment-specific dimensions (like hip width and stretchability) to prevent future mismatches.
3- Custom Color Policy (Non-Returnable)
We understand how this policy feels unfair when the product doesn’t meet expectations. While custom colors (like white) are typically excluded from returns due to dye process limitations. Thanks for your understanding.
Grey bridesmaid dresses
I brought my bridesmaid dress in grey back in February they were amazing loved them as soon as I saw them and I knew my bridesmaids would love them too. I did order a plus size in the grey at a layer date for my bridesmaid but sadly it was the wrong colour grey and there was no time to change it again so she wore the first size. The girls looked amazing on my wedding day and they were all happy and comfortable. The dress I brought I’ve been able to send back with a full refund. Quick reply’s and very polite. Thank you
27 juin 2025
Avis spontané
Réponse : Infinitydress
Thank you so much for taking the time to share your experience with us—we truly appreciate your kind words and are thrilled to hear that your bridesmaids looked and felt amazing on your special day! It means the world to us to be a small part of such a memorable occasion.
We sincerely apologize for the color inconsistency in the plus-size dress and any stress this may have caused during your wedding preparations. Your feedback is invaluable, and we’re actively reviewing our processes to ensure better quality control in the future. We’re glad our team could assist with the refund promptly, and we appreciate your patience and understanding.
Congratulations again on your wedding! Wishing you and your bridesmaids a lifetime of happiness.
Customer service was great!
Although I didn't fancy the dress, their customer service was excellent! Tina responded to my emails promptly and I received the refund as expected.
12 juin 2025
Avis spontané
Réponse : Infinitydress
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words about our customer service—Tina and the entire team are committed to providing prompt and helpful support, and we’re thrilled to hear this reflected in your experience.
We’re sorry to hear the dress wasn’t quite what you envisioned, but we’re glad the refund process went smoothly. Your satisfaction is our top priority, and we’d love the opportunity to serve you better in the future. If there’s anything we can do to assist you next time (like personalized recommendations or styling tips), please don’t hesitate to reach out!
Wishing you a wonderful day, and thank you again for choosing us.
Warm regards,
72styles
I purchased 4 bridesmaids dresses for…
I purchased 4 bridesmaids dresses for my wedding. I wasn’t sure what style I wanted & the dresses were personally not my taste (hence the 4 star) I contacted customer service for a refund & it was an easy experience. I was given a return address and was told I had to cover the cost for return and tracking. This wasn’t much money at all. Tina was a great help & responded to me very quickly & explained everything. I also received my refund in good time! Overall a good experience & would recommend the company to friends x
18 septembre 2024
Avis spontané
Réponse : Infinitydress
Thank you so much for taking the time to share your experience—we truly appreciate it! We’re delighted to hear that Tina provided prompt and helpful support during your return process, and that your refund was handled smoothly. Your feedback about the dress styles is also invaluable; we’ll definitely share this with our design team to keep improving.
While we’re sorry the dresses weren’t quite your taste, we’re thrilled you’d still recommend us to friends. That means the world to us! Wishing you the most beautiful wedding day ahead, and please don’t hesitate to reach out if you need anything else.
Warm regards,
72styles
My daughter had 8 bridesmaids and they…
My daughter had 8 bridesmaids and they all loved the dresses we were sent two in the wrong colour and this was sorted straight away by Tina would definitely recommend
2 juin 2024
Avis spontané
Réponse : Infinitydress
Thank you so much for your wonderful feedback! We’re absolutely thrilled to hear that all 8 bridesmaids loved their dresses—it’s such a joy to be part of your special day. We sincerely apologize for the initial mix-up with the colors, but we’re so glad Tina could resolve this quickly for you!
Your recommendation means everything to us, and we’d be honored to serve you or your friends again in the future. Wishing your daughter and her bridal party a truly magical wedding day!
Warmest regards,
72styles
Super schön Kleider und toller…
Super schön Kleider und toller Kundenservice!
13 juin 2024
Avis spontané
Réponse : Infinitydress
Thank you so much for your lovely review! We're delighted you love the dresses and had a great experience with our customer service. It means the world to us!
If you ever need anything else, we're always here. Wishing you all the best!
Warm regards,
72styles
Great dresses
Great dresses, shipping was touch and go as one came within a week and one took 3 weeks!
Sadly one didnt fit, contacted customer support and replied with in a few hours!
Tina was absolutely amazing! Really helpful and supportive, talked me through all my options couldn’t of asked for a better support member
8 avril 2024
Avis spontané
Réponse : Infinitydress
Thank you for sharing your experience with us - we truly appreciate your honesty! We're thrilled you love the dresses, but we sincerely apologize for the inconsistent shipping times and the sizing issue. That's definitely not the experience we want you to have.
On the bright side, we're so glad Tina could provide you with exceptional support! Customer care is at the heart of what we do, and it's wonderful to know this came through during your resolution process.
We're constantly working to improve our shipping logistics and sizing accuracy, so feedback like yours is incredibly valuable. If there's anything else we can do to make things right, please don't hesitate to reach out.
Warm regards,
72styles
Over the moon - ordering more in other colours ❤️
Over the moon! I bought a mauve Infinity dress for my daughter. She’s a bridesmaid at her future sister’s wedding. The dress is STUNNING. We love the quality and weight of the fabric, the colour and the style. The bandeau top is a game changer! We love this dress so much we are ordering three more dresses in our favourite colours - to share! That’s how adaptable these dresses are!
22 mars 2024
Avis spontané
Réponse : Infinitydress
"Wow! Your excitement has us smiling from ear to ear! 🌟
We're absolutely delighted that you and your daughter love the mauve Infinity dress - hearing that it's 'STUNNING' for such a special occasion (a future sister's wedding, how exciting!) makes our day! The fact that you're ordering three more to share is the ultimate compliment - thank you for spreading the love!
Our design team will be thrilled to know the fabric quality, color, and especially that game-changing bandeau top hit all the right notes. That adaptability is exactly what we hoped to achieve with this design!
Wishing your daughter the most magical time as a bridesmaid - we're honored to play a small part in her special day. Those new dresses will be on their way soon, and as always, we're here if you need anything!
With joy,
72styles
Infinity 👗 costumer service 👍🏽 DPD👎
All gut 👍🏽 in the beginnen i did not recibe any confirmation of my order. Also no actualisations of shipping, but the money was discounted. After 21 days I contact the costumer service and the y response very friendly and fast and my dress was on the DPD shop. Bad calcification for DPD because they never came to my Address, never let one notice on the post box, if I don’t contact Costumer service the dress will wi in 3 days Return to Infinity Dresses🥲 👎
2 octobre 2023
Avis spontané
Réponse : Infinitydress
Thank you for sharing your experience. We sincerely apologize for the missing order confirmation and shipping updates - this falls short of our service standards.
We regret DPD's delivery issues and understand your frustration about the missed home delivery. Glad our team could locate your dress quickly, and we'll address this with DPD.
Your patience means everything. As apology, we're offering you [5% discount/free express shipping/a gift]. Details are in your inbox.
We appreciate the chance to improve and hope you'll enjoy the dress. Looking forward to serving you better.
Warm regards,
72styles
I'm still waiting to receive my dress
I'm still waiting to receive my dress, since December 2nd the tracking status was "custom clearance completed" without any updates when it was expected to be delivered days ago. The customer care was useless, with automatic and fixed responses. STAY AWAY!
22 novembre 2022
Avis spontané
Réponse : Infinitydress
We sincerely apologize for any inconvenience caused by local customs policies. Customs regulations vary from country to country, which may sometimes result in unexpected delays in clearance and delivery.
However, under normal circumstances, orders are typically delivered within 8 to 15 business days. We truly appreciate your patience and understanding, and we are continuously working to improve our shipping and logistics processes to provide a smoother experience. Thank you for your valuable feedback!
Warm regards,
72styles
Don’t buy from them
Don’t believe many of the good reviews you read on their site because they will only let you off the huge return fee if you agree to write a good review for them.
I asked to return 4x dresses. The return address was it the states!! Cost £45
Never dealt with such an unscrupulous company in along while. They are all over the bridesmaid dress market but don’t buy from them.
Found some much better quality dresses, with softer, nicer fabric on ASOS.
20 octobre 2022
Avis spontané
Réponse : Infinitydress
We sincerely appreciate your feedback. Due to the challenges posed by the 2022 COVID9, we previously had only one return warehouse located in the United States.
Understanding the importance of a convenient return process, we have since expanded our return facilities and now offer return warehouses in the United States, United Kingdom, and Germany. We are continuously working to enhance our return service to make it more seamless and accessible for our customers.
Thank you for your support and patience as we strive to improve your shopping experience.
Warm regards,
72styles
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