InkOwl Avis 27

Been in the Screen printing business for decades, Merged into Dye Sub A few years ago Using Cobra ink. When they closed down, Decided to give Ink Owl a try, Wished I had found them Sooner, Had a few issues with the color profiles, I have never had such great phenomenal service, Anthony was the absolute Best Tech I ever dealt with, Complete Pro & Patience of a Saint, Absolutely recommend, Great customer service, Just wish they were closer

We are a district with hundreds of computers and because money is always tight we search for the best deal on ink. This company was nothing but a horrible experience. Antoinette their sales rep was nothing but rude and kept trying to upsell me on ink I did not need. My suggestion is do not buy from this company. There are others out their who want your business.

I came here shortly after placing my order with InkOwl (I know!) and my heart sank a little. I wondered had I been scammed. Anyway I'm currently typing this review as my printer purrs merrily away with the bulk ink and refillable cartridge set I bought.
Lovely prints and no more blocking nozzles on the print head. Delighted with my purchase. I had a pay a good chunk extra for "postage" in a second email but that also included the import taxes so I was happy enough. I'll definitely be back when I need more ink to refill my refillable cartridges. Thank you! :)

I have been using sublimation for almost 10 years. I used to purchase expensive inks from Sawgrass, then found out about InkOwl. I purchased ink first for a new printer, an Epson 7720. I had no idea that I needed a new ICC profile to get the colors perfect. I contacted InkOwl, and they spent countless hours with me, getting me setup with a profile, and making sure my settings where correct. My prints not only came out better then the expensive Ricoh printer, but at a fraction of the cost now. My business started to see some major profit increases because of this switch. Years later I bought a new Epson 2800, and again, InkOwl worked with me on a perfect ICC profile, called me and walked me through printer settings, and spent hours helping me make it absolutely perfect.

Their communication skills are beyond impeccable, and not only respond to emails immediately, but go out of their way to make sure you are taken care of. The inks I have used for 4 different printers now, all of which are the best way for our business to be profitable since they are so inexpensive but perform so well. InkOwl has my dedication as a customer for life. Customer service is the cornerstone to any business, and this company has that down to a science.

They are ink artists with the best people ever working for them. Thank you InkOwl for everything you have done for me!

First, after an order for 128 USD I received an email stating that the shipping was incorrect and that I needed to pay an additional 28 USD to complete order. Fine. Now after 7 weeks I still have not received my order. I have contacted Ink Owl and the only reply I ever receive are screenshots of the tracking page showing the order is still in transit. Nothing else. Just a screenshot. I have already contacted my credit card and will receive this charged reversed.

Placed an order for delivery outside North America, paid for shipping , the order got charged to my card. Got an email from customer service asking for $10 more for shipping. I said no. This would have brought the shipping charges to 50% of the item's cost! They cancelled the order. Now waiting for the refund to my credit card. Terrible experience and customer service. Waste of time for non US based buyers.

Ink Owl is great! Good products and great service!