Innovative Mobility Solutions
Innovative and state of the art mobility solutions. Reliable booking and dispatch system.
5 juillet 2023
Avis spontané
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À propos de l'entreprise
- Entreprise de logiciels
- Agence de consultants commerciaux et informatiques
- Services aux entreprises
- Fournisseur de logiciels
Écrit par l'entreprise
Trusted by over 100 mobility partners worldwide, INSOFTDEV provides Plug-and-Play Booking and Dispatch Technology. Our innovative solution empowers startups, corporates, and SMEs to effortlessly launch, expand, and optimize taxi, ride-hailing, and shuttle services globally.
Coordonnées de contact
Enfield EN1 1FS, EN1 1FS, London, Royaume-Uni
- +40 2031 500 250
- office@insoftdev.com
- insoftdev.com
4,2
Bien
10 avis
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Exceptional Software & Stellar Support…
Exceptional Software & Stellar Support Team!
Rating: ★★★★★
I'm thrilled to write a review for InsoftDev software development company that has exceeded my expectations on every front. They've developed a taxi and courier dispatch software that has proved to be one of the finest I've ever used. The brilliance of the software is augmented by the incredible support team that backs it.
There are many aspects of the software that shine, such as its sleek design, intuitive user interface, and high performance. But, it is their top-notch customer service that sets them apart. They respond to emails promptly, no matter how trivial my queries may seem, and are always open to suggestions and ideas.
They genuinely consider my feedback and apply it to their updates - a process that speaks volumes about their commitment to their customers. The updates they've been rolling out are just phenomenal, addressing minor bugs, enhancing usability, and improving overall system reliability.
Moreover, they've got a clearly outlined roadmap which shows what features and improvements to expect in the future. This kind of transparency and predictability is refreshing and creates an atmosphere of trust.
In summary, their exemplary software coupled with an outstanding support team makes this company a top choice for anyone seeking a reliable and effective dispatch system for their taxi service. I wouldn't consider using any other dispatch software for my taxi company. Thanks to their dedicated efforts, my business operates smoothly and efficiently, and for that, I can't thank them enough.
I wholeheartedly recommend them for their superior software and stellar customer service. I look forward to seeing what further innovations they will introduce as they continue to grow and evolve. Five stars well deserved!
4 juillet 2023
Avis spontané
Honestly, no better company than this!
From starting working with them, in 2016 until today, all the problems, new tasks and updates we needed in our internal demands were fulfilled with not even a problem by Insotdev.
Communication with the team, develepoment of product, all perfect from scratch to the final product!
Looking forward for new projects with this team!
2 juillet 2023
Avis spontané
Great Team and system
Nice Team
Working for 6 years with them and the re very professional.
Most important respond quickly and fast on any issue regarding dispatch system.
Thank you
6 février 2023
Avis spontané
The application and app both are a fraud
DO NOT contract the services of these companies because they deceive you when signing the contract making you the owner of your company. They have my app and they don't want to release it until I pay them some money. This company is not serious and what it seeks is to scam those who register.
17 juillet 2022
Avis spontané
Réponse de INSOFTDEV Mobility
Dear Ditson,
Since our establishment in 2015, your case stands as the only occurrence of this nature that we have encountered. As a company, we place a strong emphasis on transparency and ethical business practices. Our contractual agreements explicitly outline the potential consequences of non-payment for services rendered, including the suspension or termination of the service. It is crucial for both parties to honor their obligations as agreed upon.
Regarding your app, we want to reassure you that we do not retain or withhold any client's application as a means to coerce additional payment. However, we do have established policies in place to safeguard our rights and the services we provide.
Best regards,
We've been using Insoftdev Smart Car…
We've been using Insoftdev Smart Car Driver for a while now for our on-demand courier service and minicab service, at first we didn't want to go for Insoftdev because of their design user interface.. but recently we see them improving with the web booker/customer apps & driver apps
The new customer app could of been done better though, I hope they'll keep on improving for it to be close to any other modern native app.
The system is very reliable with no bugs what so ever.
They have a friendly customer support team.
Let's hope for many more features & some more modern designs wherever possible. This is extremely important for 2021 😉
24 août 2021
The best dispatch software
A very good dispatch program that includes many functionalities to cover all needs. Instead, the development team is very responsive to any problem and even takes into account the user's opinions to intervene in the program to make some beneficial changes. I have been using this software for 4 years and I am very satisfied, I want to mention that they are very open, transparent and have no hidden fees and all kinds of contractual conditions. I recommend this company.
24 août 2021
Réponse de INSOFTDEV Mobility
Thank you so much for taking the time to share your excellent experience with our dispatch program. We are thrilled to hear that our software has met and exceeded your expectations, providing you with a wide range of functionalities to fulfill your needs.
Thank you for recommending our company. We are grateful for your trust and continued support. If you ever have any further suggestions or require assistance, please do not hesitate to reach out. We are here to provide you with the best service possible.
It would be helpful if the system could…
It would be helpful if the system could be tied into phones also ablity to accept payments from several different means.
24 août 2021
Réponse de INSOFTDEV Mobility
Dear Noel,
Thank you for your valuable feedback. We truly appreciate your suggestions regarding integrating the system with phones and providing support for multiple payment methods. We would be delighted to offer you further instructions on how to seamlessly integrate our system with telephony services.
In addition, we want to assure you that we already support widely recognized and global payment systems such as Stripe. This enables our clients to accept payments from various sources, providing convenience and flexibility.
Your input is invaluable to us as we continuously strive to enhance our services and meet the evolving needs of our customers. If you require any specific instructions or have further inquiries, please do not hesitate to reach out to our customer support team. They are dedicated to assisting you and providing the necessary guidance.
Thank you for choosing our services and for your valuable feedback. We look forward to serving you better in the future.
Regards, INSOFTDEV team
etaxi luxembourg
Good morning, in fact is a company very responsive, when I have a question they Repond very fast, in terms of software I use the dispatching taxi service and is necessary improve some aspects about some features in app client and driver,
17 août 2021
Long and prosper partnership
We start the collaboration with Insoftdev in 2011 after a negative experience with another taxi dispatch company. Great guys, hard-working team and always available to help if issues are encountered. We grew up our companies together over the years and we are very happy with the state of their services in the present.
17 août 2021
Réponse de INSOFTDEV Mobility
Thank you so much for your outstanding review and for sharing your positive experience with Insoftdev. We are thrilled to hear that our collaboration, which began in 2011, has been a successful and fulfilling journey for both of our companies.
At Insoftdev, we take great pride in our hard-working team, who are always dedicated to providing excellent service and support to our valued clients. We are delighted to have been able to assist you whenever issues arose, ensuring a smooth and seamless experience.
It brings us immense joy to witness the growth and success of our clients, and we are thrilled that you are satisfied with the state of our services. We are committed to continuously improving and evolving our offerings to meet the changing needs of our clients and the industry.
Thank you once again for your trust and for choosing Insoftdev as your taxi dispatch partner. We look forward to many more years of collaboration and success together.
Regards, INSOFTDEV team
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