Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We cannot recommend Inspire Hardware enough. We selected the dainty pulls for our kitchen project. Inspire hardware offers unique designs that you don't see anywhere else, at a great quality. We love... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I returned items on 8/4, took until 9/6 to receive an email stating I was getting a refund. Problem is the account listed is not my credit card. Today I provided proof of which credit card was used. T... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kayla made the difference! I recently purchased the Bold Black and Gold handles for my gut renovation for cabinets and appliances. The quality and packaging of the product is excellent. Deliver... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I needed fixtures by a certain date so I called and left a message for customer service to ensure the items were in stock and would be received by a certain date. Iris called by right away went above... Voir plus

L'entreprise a répondu

4,2

Bien

TrustScore 4 sur 5

125 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

I ordered 2 items but got only one of…

I ordered 2 items but got only one of them.

25 mars 2023
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Réponse : Inspire Hardware

As we responded to your other review, thank you for making us aware of the missing item via this review. We're glad we were able to connect and resolve the issue by providing a refund for the missing item. We have several methods to contact our customer support team, and we are using this as an opportunity to ensure we further optimize our contact options on our site.

Noté 5 sur 5 étoiles

High Quality

Beautiful excellent quality hardware! Samples arrived quickly and everything superbly packaged. Very nice finishes.

20 février 2023
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Réponse : Inspire Hardware

Thanks so much for your kind words and sharing your experience. We believe in fast fulfillment and we do our best in this process to ensure that your hardware arrives in pristine condition.

Noté 3 sur 5 étoiles

Hardware was beautiful, packaging makes no sense

Hardware was beautiful, I only give 3 stars because of the packaging. Why would you individually wrap each knob in a fabric sac? Maybe some people like this fancy packaging, but for me all I see is it ending up in a landfill. I'd love to be charged 50 cents less per item and have it come in something simple and recyclable.

11 mars 2023
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Réponse : Inspire Hardware

Thank you for noting this for us. Unfortunately some of our pieces require extra padding so they are not damaged in transit. Our packing tape, boxes, tissue paper, packing peanuts are all compostable, recyclable or biodegradable materials. We hope to move to all packaging materials being earth friendly in the future.

Noté 5 sur 5 étoiles

thanks for the best customer care so…

thanks for the best customer care so far, had very nice business with you

21 février 2023
Avis spontané
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Réponse : Inspire Hardware

Thanks so much for your comments. We believe taking care of our customers is super important, customer care is unbelievably important when buying things online. Thank you for sharing your experience!

Noté 5 sur 5 étoiles

Gorgeous hardware!

Gorgeous hardware! High quality and thoughtful packaging.

23 janvier 2023
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Réponse : Inspire Hardware

Many thanks for sharing your experience with our products and packaging!

Noté 5 sur 5 étoiles

I already posted a review but will post…

I already posted a review but will post another review because of my outstanding experience with Inspire Hardware. The hardware is truly beautiful and exceptional. I initially had difficulty in placing my online order because the price changed during the ordering process (most likely due to ordering from Canada). I contacted the company and heard back within the hour from a company rep. This employee went above and beyond to assist me in placing my order and ensured that the dollar amount was correct. I highly recommend this company for their products and services!

17 novembre 2022
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Réponse : Inspire Hardware

Thanks for sharing your experience. We understand the difficulties of ordering across currencies, and we always want to make sure our customers are comfortable with the process. Thanks for reaching out to us and letting us assist you!

Noté 5 sur 5 étoiles

The beautiful hardware purchased for my…

The beautiful hardware purchased for my clients kitchen arrived and it is fabulous. The detailed workmanship and feel of the hardware will be the perfect finishing touch for this kitchen remodel.

7 décembre 2022
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Réponse : Inspire Hardware

That is awesome, we hope your clients were impressed and they recommend you to others! And thank you for considering us for your project, we hope to work with you again.

Noté 5 sur 5 étoiles

Had wonderful assistance n confirming…

Had wonderful assistance n confirming sizes and what matched. Product is beautiful and was received in a timely manner.

29 novembre 2022
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Réponse : Inspire Hardware

Thank you for your review, getting the right sizes and pieces can always be tough. We are thrilled we could assist here. Hopefully the installation went flawlessly!

Noté 5 sur 5 étoiles

Kayla made the difference

Kayla made the difference!
I recently purchased the Bold Black and Gold handles for my gut renovation for cabinets and appliances.
The quality and packaging of the product is excellent. Delivery was prompt- within a week.
Your customer service is 5 star.
Kayla was so helpful in walking me through all my questions. She even went above and beyond to ensure the number of items I needed was either in stock or arriving soon to your warehouse. It helps to have that kind of inside knowledge available for the customer. She sent me a summary of my order and I was able to pay through included link. easy.
Thanks Kayla!

14 novembre 2022
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Réponse : Inspire Hardware

Kayla is a treasured member of our team, we are thrilled to read that she helped you with your needs. Thank you for sharing your experience with us, we will be sure Kayla reads this :)

Noté 5 sur 5 étoiles

SO IMPRESSED!

My first order -- I was soooooooooo impressed. Luxury hardware, perfectly packaged, at an incredible price. I am so enamored with you guys!

28 octobre 2022
Avis spontané
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Réponse : Inspire Hardware

Thank you for your kind words and choosing us! We hope we can work with you in the future!

Noté 5 sur 5 étoiles

Beautiful hardware

Beautiful hardware, beautifully packaged! Appreciated the 3 sizes of screws being included so we could rest assure that we’d be able to attach with no issue and begin enjoying immediately.

27 septembre 2022
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Réponse : Inspire Hardware

Thanks so much for sharing your experience with others, we would love to see your installation if you ever have a chance to share it :)

Noté 5 sur 5 étoiles

Exactly as pictured

Exactly as pictured. High-quality. Thoughtful packaging with three different length screws for each knob to ensure you have the right length for your cabinet. I love them.

13 septembre 2022
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Réponse : Inspire Hardware

Thanks so much for your review, we know some companies post pictures that aren't like their hardware. We do our best to present photos that give an accurate portrayal of our finishes and designs, it's great to read you got exactly what you expected! Thanks for your business and please consider us in the future should the need arise :)

Noté 5 sur 5 étoiles

Great quality, high end and worth it!

I’m so happy with my new hardware and had a very good experience with IH. Everything was top quality and high end. I heard from the team on timing of my large order and they took care to inspect quality of everything before it shipped. Very happy with the finished product, it’s helped to transform my kitchen.

4 septembre 2022
Noté 5 sur 5 étoiles

Exceptional quality and communication

Exceptional quality and communication. The pieces we wanted were on back order, but they helped us put together an order via email, and it shipped as soon as it was in stock. We haven't installed them yet, but they are stunning.

10 août 2022
Noté 5 sur 5 étoiles

Excellent!!

Purchase experience was easy and the drawer pulls are beautiful. The packing and quality of the items exceeded my expectations

10 août 2022

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