internetspecs.co.uk Avis 889

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Really straightforward user-friendly Internet site. Found the glasses I wanted and they were such good price point online compared with others I had seen online and in shops. Ordered int... Voir plus

Noté 5 sur 5 étoiles

The re -glaze of my Ghost glasses are perfect as per usual.This is why I always come back. The service I get from these guys is spot on. If there is anything needing to be addressed they will cont... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service, communication brilliant. I have used this company on a few occasions now and would recommend. Run by father (Mark) and son (Iain) and really nice to speak with by phone or email.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Within an hour of sending an email I received a whatsApp call from Mark to discuss my fitment concerns since I hadn't worn acetate frames nor seen Walter & Herbert frames before. My frames were ship... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grossiste en lunettes

À propos de internetspecs.co.uk

Écrit par l'entreprise

We offer quality designer prescription glasses from over 60 different brands, including Reykjavik Eyes, CAT, O'Neill, Walter & Herbert, Cocoa Mint, Jensen, Land Rover, Superdry, Aspinal of London, Police, L.K.Bennett, Botaniq & Mulberry. With free 1.6 thin & lightweight anti-reflection (AR) lenses and free worldwide shipping, our prices are hard to beat. As well as our free 1.6 lenses, we also offer thinner 1.67 anti-reflection (AR) lenses for just £22 more. We also offer Transitions and Polarised lenses, as well as Blue Protect lenses that help to filter out the blue light rays from computer and mobile screens. We also offer prescription sunglasses as well as non-prescription sunglasses, with well-known brands such as O'Neill, CAT & Superdry. Our retired optometrist, Mark, who has over 4 decades of experience in the optical field, checks every order. For further peace of mind when ordering your glasses online from us, we have a no-quibble money back or exchange guarantee as well as many positive reviews that you can take a look at here on Trustpilot. Every customer gets sent an email asking to review us - we can't pick and choose! We look forward to helping you if you decide to order your online prescription glasses or sunglasses from us.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

889 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Outstanding personal service

Outstanding personal service. we needed a replacement frame for our daughter as she broken her frame and it was discontinued at local shops and Mark gave us an excellent service and found the frame

15 juillet 2025
Logo de internetspecs.co.uk

Réponse de internetspecs.co.uk

Hi Joanne,

Thank you so much for your kind review. We're pleased that we were able to provide the frame for your daughter.

Best wishes,

Internet Specs

Noté 5 sur 5 étoiles

The default quality lenses were not…

The default quality lenses were not available for my prescription, so the company gracefully upgraded to the superior quality lenses for free.
Safe packaging with good protection ensured my new glasses arrived undamaged.
Thank you very much!

16 juillet 2025
Logo de internetspecs.co.uk

Réponse de internetspecs.co.uk

Hi,

Thank you for your supportive review. We're glad that you're happy with the lenses and the packaging we used.

Best regards,

Internet Specs

Noté 5 sur 5 étoiles

I am delighted with my purchase

I am delighted with my purchase, I can’t speak highly enough of the service I received, it was excellent and the prices are very competitive too. I would definitely purchase from them again and wouldn’t hesitate to recommend to friends and family.

23 juillet 2025
Logo de internetspecs.co.uk

Réponse de internetspecs.co.uk

Hi JR,

Thank you for your supportive review. We're really pleased that you're happy with your purchase and our service and we hope to be able to help you again one day.

All the best,

Internet Specs

Noté 5 sur 5 étoiles

Outstanding customer service

I am a repeat customer as the customer service is outstanding. Every order I have made has been perfect! Thanks Mark for your excellent communication and for providing such a personalised service - it is appreciated!

15 juillet 2025
Logo de internetspecs.co.uk

Réponse de internetspecs.co.uk

Hi Rhian,

Thank you so much for your enthusiastic review! It means a lot to us. And thank you for coming back to us once more. We truly appreciate your custom.

Best regards,

Internet Specs

Noté 5 sur 5 étoiles

Amazing

Amazing, glasses delivered so quickly and with lovely case. Thank you very much!

25 juin 2025
Logo de internetspecs.co.uk

Réponse de internetspecs.co.uk

Hi,

Thank you for your supportive review. We're really pleased that you're happy with your purchase.

Best wishes,

Internet Specs

Noté 5 sur 5 étoiles

The team at Internet Specs were great…

The team at Internet Specs were great at keeping me up-to-date during the progress of the order. When I asked questions, they phoned me straight away to answer my queries. I'd recommend them.

5 juin 2025
Logo de internetspecs.co.uk

Réponse de internetspecs.co.uk

Hi Vicki,

Thank you immensely for your supportive review. We're glad that you were happy with our communication.

All the best,

Internet Specs

Noté 5 sur 5 étoiles

I got precisely what I ordered at a…

I got precisely what I ordered at a fraction of the price I paid my optician for the same frame and lenses. So good I ordered 1 pair for distance and a second pair for reading. I’ll be back!

16 mai 2025
Logo de internetspecs.co.uk

Réponse de internetspecs.co.uk

Hi Jules,

Many thanks for your enthusiastic review! We're pleased that you were able to save money by coming to us.

Warm regards,

Internet Specs

Noté 5 sur 5 étoiles

Good communication

Good communication re delivery.
Very happy with the glasses and would recommend this company

30 mai 2025
Logo de internetspecs.co.uk

Réponse de internetspecs.co.uk

Hi Jayne,

Thank you very much for your kind review. We're glad that you're happy with the glasses.

Best regards,

Internet Specs

Noté 5 sur 5 étoiles

My glasses were damaged in transit…

My glasses were damaged in transit between transitions and internetspecs who responded very quickly. I received a new pair of glasses as ordered in only a few days. I am extremely pleased with the glasses and the price.

21 mai 2025
Logo de internetspecs.co.uk

Réponse de internetspecs.co.uk

Hi Peter,

Thank you for your 5 star review. We're glad that everything turned out well and we were able to expedite the replacement glasses for you. The courier service from the prescription house to us usually runs smoothly but unfortunately your order got damaged in transit and so we had to reorder the glasses. Thankfully, this is a rare occurrence. 

Best regards,

Internet Specs

Noté 5 sur 5 étoiles

When my frames arrived they were too…

When my frames arrived they were too small for my face , internetspecs were great , i ordered a new frame, returned the first pair and was refunded really quickly , great company i will definitely use them again

1 mai 2025
Avis spontané
Logo de internetspecs.co.uk

Réponse de internetspecs.co.uk

Hi Andrew,

Thank you for your kind words. We look forward to helping you with your frames again in the future.

Best regards,

Internet Specs

Noté 5 sur 5 étoiles

My glasses lens were of a larger size…

My glasses lens were of a larger size so had to be specially made. The team at internetspecs kept me fully informed by email and telephone.
The glasses did take longer to arrive but I was very happy with them when they did. I will more than likely use this company again.

24 avril 2025
Logo de internetspecs.co.uk

Réponse de internetspecs.co.uk

Hi,

Thank you very much for your detailed review. We look forward to hopefully helping you in the future with your glasses.

Warm regards,

Internet Specs

Noté 5 sur 5 étoiles

All great

Great customer service, replying fast and very helpful.

16 avril 2025
Logo de internetspecs.co.uk

Réponse de internetspecs.co.uk

Hi Cornelia,

We're glad that you were happy with our customer service. Many thanks for your supportive review.

Best regards,

Internet Specs

Noté 5 sur 5 étoiles

Went above and beyond to help us

Iain at Internet Specs really went above and beyond to help us. We needed a particular frame really quickly and he not only had this discontinued frame, but got it out to us in record time. Although called Internet Specs, this company offers a really personal service and are very helpful and knowledgeable. HIGHLY recommend!! :D

22 avril 2025
Logo de internetspecs.co.uk

Réponse de internetspecs.co.uk

Hi Sally,

Thank you immensely for your kind words. We really appreciate them.

Best wishes,

Internet Specs

Noté 5 sur 5 étoiles

Consistently excellent.

My wife and I have been buying glasses from, and getting glasses "reglazed" by, Internetspecs for well over 2 years now. Their service and responsiveness is consistently excellent - and their range of frames extensive. In my own experience I would more rely on their advice and guidance than my opticians - they are very helpful. Highly recommended.

22 avril 2025
Avis spontané
Logo de internetspecs.co.uk

Réponse de internetspecs.co.uk

Hi Stuart,

Thank you so much for your kind review. It means a great deal to us. We're glad that you feel you can rely on us for advice.

Warm regards,

Internet Specs

Noté 5 sur 5 étoiles

Great Service

They had stock of a discontinued frame I couldn’t find elsewhere, very responsive and great service. Would recommend!

4 avril 2025
Logo de internetspecs.co.uk

Réponse de internetspecs.co.uk

Hi,

Thank you very much for your supportive review. It means a lot to us.

Kind regards,

Internet Specs

Noté 5 sur 5 étoiles

Very good customer service

Very good customer service, great glasses at an affordable price.

27 mars 2025
Logo de internetspecs.co.uk

Réponse de internetspecs.co.uk

Hi,

Many thanks for your kind review. We're pleased that you're happy with your glasses and the price you paid.

All the best,

Internet Specs

Noté 5 sur 5 étoiles

Fabulous swift service from order to…

Fabulous swift service from order to delivery. Easy website to use.
Great customer service!

9 avril 2025
Logo de internetspecs.co.uk

Réponse de internetspecs.co.uk

Hi Hilary,

Thank you very much for your support. We're glad to know that you found our website easy to use and that you were happy with our customer service.

Best regards,

Internet Specs

Noté 5 sur 5 étoiles

Nice specs. Nice price.

Guy was very helpful. Glasses were nice. Very reasonably priced. 10/10.

2 avril 2025
Logo de internetspecs.co.uk

Réponse de internetspecs.co.uk

Hi Dan,

Many thanks for your supportive review. We're pleased that you're happy with your glasses, as well as the price you paid for them.

Warm regards,

Internet Specs

Noté 5 sur 5 étoiles

Returning customer

I'm a returning customer and have had a great experience once again. The first time, they delivered the spectacles to me in Brazil, directly to my home. This time, Mark perfectly arranged for my purchase to be delivered to my hotel in London during my stay. Great delivery experience, great lenses, and amazing spectacles. Internetspecs is simply brilliant.

18 mars 2025
Logo de internetspecs.co.uk

Réponse de internetspecs.co.uk

Hi Henrique,

Thank you very much for you complimentary review - we really appreciate it. We look forward to hopefully helping you again with your glasses one day, whether you're in Brazil then, here in the UK or somewhere else in the world!

All the best,

Internet Specs

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus