Intus Healthcare Avis 

3 243
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

very pleased with all the help and advice given Been quite difficult to get started but with there help i’m getting there So happy my ahi are down I seem to sleep so much better Sleep through most of... Voir plus

Noté 5 sur 5 étoiles

Great service and support. Test received the day after ordering, results received within 48hrs. Currently hiring equipment so that I can start treatment while stuck on the NHS waiting list. Costs much... Voir plus

Noté 5 sur 5 étoiles

I have been impressed with Intus Healthcare at every step. They provide a prompt delivery service, you actually get phone calls answered, and support given to help you get used to CPAP therapy is exce... Voir plus

Noté 5 sur 5 étoiles

Brilliant customer service. Unfortunately I had to return the items but the helpfulness of the staff can't be overstated. 5 star reviews fully deserved. I hope they start stocking the memory foam m... Voir plus

À propos de l'entreprise

  1. Fournisseur d'équpement médical
  2. aussi dans
  3. Boutique de santé et beauté
  4. Clinique du sommeil
  5. Conseiller santé

À propos de Intus Healthcare

Écrit par l'entreprise

Intus Healthcare specialise in providing support and equipment for Obstructive Sleep Apnoea, primarily CPAP therapy. They provide a pioneering In-Home Sleep Test for quick, convenient testing for Sleep Apnoea, and supply a diverse range of products to suit every patient.

They also provide equipment for other conditions such as nebulisers for asthma and nasal irrigators for sinusitis.

Intus have a patient-focussed approach, and therefore put customer satisfaction at the heart of what they do - providing a wealth of free information and advice, honest and accurate product listings, and offering a professional and reliable service experience.

If you're struggling with your sleep, contact Intus today to see if they can help get you on the right path towards a good night's sleep.

How can Intus help you...?

Book a Sleep Test Browse CPAP Products Sleep Apnoea Advice Contact us by Email Call us free on
0800 024 8050

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 86 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,7

Tous les avis

(3 243)

749 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Extremely impressed with the service

I have been extremely impressed with the service I received. Throughout my dealings with them, I found everyone to be highly professional, prompt, friendly, and exceptionally helpful. They were always responsive and went out of their way to assist whenever needed. I would have no hesitation in recommending them and would happily use their services again in the future.

26 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Happy with delivery and product but what about packaging?

I was pleased with the service from Intus Healthcare, particularly given that the product was in short supply at the time. Kudos to Intus Healthcare for ensuring the product remained available and for delivering it promptly and on time.
However, I was surprised to see that the product packaging had changed. This raised a question for me regarding the reason for the packaging change, particularly as the product price appears to have remained unchanged.
Overall, I appreciate the effort made to maintain availability and ensure timely delivery, but greater transparency around packaging changes would be helpful and appreciated by customers.

12 août 2026
Noté 2 sur 5 étoiles

Did not send me all of my order

Did not send me all of my order
As they closed early on a Friday was not able to get it sorted until Monday left message on answer phone
They did send out the bit I was missing but was made to feel that the dispatch depot do not check items out correctly and all I got was a sorry for my inconvenience I had to delay my trip because I can not leave items on my doorstep

20 août 2026
Logo de Intus Healthcare

Réponse de Intus Healthcare

Good morning,

Thank you for sharing your feedback regarding your delivery.

I can see our customer service team has been in touch to resolve your issue and send your replacement.

You called after 4:30, which is our closing time on a Friday. Our couriers also pick up at 3 pm, so anything after that time sadly cannot be shipped that day.

We have raised your issue with our warehouse regarding double-checking orders to ensure this doesn't happen in the future.

Hope you have a lovely day.

Intus Healthcare.

Noté 5 sur 5 étoiles

Sophisticated home sleep test kit

Sophisticated home sleep test kit, easy to carry out by following the instructions and connecting to a smart phone app. The result was quick and very detailed to precisely diagnose obstructive sleep apnea in my case and propose some treatment options. Highly recommended.

18 août 2026
Noté 4 sur 5 étoiles

Fast delivery

Fast delivery. Unfortunately I received liners with 2 holes in them, (not sure the purpose of 2 holes?), rather than the one hole which is quite adequate for me.

19 août 2026
Logo de Intus Healthcare

Réponse de Intus Healthcare

Good morning,

Thank you for taking the time to leave your feedback.

I can see you ordered liners, which are for the hybrid full-face masks. These have 2 holes in them due to the placement of the cushion for your nose and mouth.

If your mask only has one hole, it means you have ordered the incorrect liners.

Our customer service team will be in touch with you.

Intus Healthcare.

Noté 1 sur 5 étoiles

Wrong lead advertised

Sent a lead for my dreamstation it was the wrong lead which it stares it fits my machine returned and still waiting a refund

17 août 2026
Logo de Intus Healthcare

Réponse de Intus Healthcare

Good morning,

Thank you for taking the time to get in touch with us.

I can see our customer service team has already contacted you in regards to your order.

This was refunded on the 20th of August, the same day that we received your item back. Banks can take 5-10 working days to process refunds. We have sent you the information you need to contact your bank about this.

Intus Healthcare

Noté 5 sur 5 étoiles

Excellent care

Great support with delivery difficulties. Excellent communication, very reassuring to have that support during a stressful time.

5 août 2026

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