Iron & Velvet - Plastic Free Cleaning Avis 

329
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have used Iron and Velvet for over 4 years now. The products are effective and smell divine. They take up very little space in my cupboard. The sachets dissolve well. Cruelty free, vegan and no pl... Voir plus

Noté 5 sur 5 étoiles

Met at ‘Clean &Tidy’ at Excel today. Had good chat to mum doing promotions, son the ‘chemist’ - family run business, bought selection. Just did the orange washing up liquid - at first wasnt sure abou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Love to give custom to small, local businesses. They have such lovely smelling products at reasonable prices and plastic free. Have been using them for a few years now, my favourites being the bathroo... Voir plus

Noté 5 sur 5 étoiles

Brilliant environmentally friendly cleaning products. I've been using Iron & Velvet products for 5 years and would not buy anything other than their antibacterial surface kitchen cleaner now (Coconut... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de produits de nettoyage

Écrit par l'entreprise

100% PLASTIC-FREE CLEANING! Water-soluble refill sachets that are kind on the environment. Never throw a bottle away again ♻️ Sustainable swaps made easy 🌎⭐ 👇 DROP the sachet into an existing bottle, 💧 FILL the bottle with tap water, 💃🏽 SHAKE to mix the solution and use for a powerful clean, ♻️ REPEAT without throwing the bottle away.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

329 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(329)

17 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Cleaning products are fantastic

Cleaning products are fantastic. They really work. Also vegan and good for the planet. Win win.

4 décembre 2022
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Réponse de Iron & Velvet - Plastic Free Cleaning

Yay thank you so so much for this review 🥰 We appreciate you!

Noté 5 sur 5 étoiles

So convenient and they work brilliantly…

So convenient and they work brilliantly and smell divine and best of all they’re made in th uk 🇬🇧

9 décembre 2022
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Réponse de Iron & Velvet - Plastic Free Cleaning

This makes us so happy to hear, thank you for a great review 💖

Noté 5 sur 5 étoiles

Amazing

An easy company to buy from with great products at great prices.

25 novembre 2022
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Réponse de Iron & Velvet - Plastic Free Cleaning

Thank you for your kind words Rachel 🧡

Noté 3 sur 5 étoiles

Bad packaging, OK products

The packaging got wet from the rain when it was delivered, so several of the items I bought were ruined when I opened it. The cleaning power is only ok.

1 décembre 2022
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Réponse de Iron & Velvet - Plastic Free Cleaning

Oh no, this is not the experience we want you to have. We would be more than happy to replace your damaged items. Just drop us an email at info@ironandvelvet.co.uk 💌

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Parcel hadn't arrived contacted them and two days later a new one was delivered. Excellent product smell amazing and clean really well.

6 décembre 2022
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Réponse de Iron & Velvet - Plastic Free Cleaning

Cheers Melissa, glad to hear you love our products and we are always happy to help!

Noté 5 sur 5 étoiles

Excellent products a d service

Even on the one occasion, when one item was missing, they responded via email and posted the item the following day. Extremely happy with all of their products

30 novembre 2022
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Réponse de Iron & Velvet - Plastic Free Cleaning

Thank you so much for the review, we are happy to help always 💛

Noté 4 sur 5 étoiles

I love iron and velvet

I love iron and velvet. This time I tried a different scent (coconut and lime). I don't particularly like it, much prefer mango. But I still love the concept and it's mega easy to use, and such low packaging. 8

21 novembre 2022
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Réponse de Iron & Velvet - Plastic Free Cleaning

Thanks for the review Sarah 💚 We appreciate honest feedback and understanding what our customers love ✨

Noté 5 sur 5 étoiles

Been using these products for years and…

Been using these products for years and love the quality and the smell. The only feedback I would say is the stickers are a nightmare to get off of glass bottles when you refill! Maybe offering an option that comes without additional stickers to save on waste would be helpful?

10 novembre 2022
Avis spontané
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Réponse de Iron & Velvet - Plastic Free Cleaning

Thank you for lovely review and feedback Laura 💛

I am afraid we have to send labels with every order due to health and safety requirements. We agree this isn't the most eco-friendly option but it's a legal requirement. Our labels are plastic free, printed with biodegradable inks on recycled paper and can be popped into your recycling bin. Lots of our customers also stick their new labels directly over the old one when swapping to a new product!

Hope this helps and we appreciate your thoughts on this ✨

Noté 5 sur 5 étoiles

Great product

Great product! Great company! Thanks!

6 décembre 2022
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Réponse de Iron & Velvet - Plastic Free Cleaning

Hey Kat, thank you for the lovely review 💚

Noté 1 sur 5 étoiles
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Réponse de Iron & Velvet - Plastic Free Cleaning

Heya Pam 👋

Oh no, we are so sorry. Your order should have arrived with you by now, we are sending a replacement out today for you!

Noté 5 sur 5 étoiles

Good prices

Good prices, quick delivery and great product.

1 novembre 2022
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Réponse de Iron & Velvet - Plastic Free Cleaning

Cheers for the great review Erin, we appreciate it 💖

Noté 5 sur 5 étoiles

Great products

Great products, made in UK, sent quickly, recyclable packaging.

2 décembre 2022
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Réponse de Iron & Velvet - Plastic Free Cleaning

This makes us so happy to read, thanks Julia 💌

Noté 5 sur 5 étoiles

Great eco product

Great eco product, cleans shower, smells great and reduces plastic

14 novembre 2022
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Réponse de Iron & Velvet - Plastic Free Cleaning

Thank you so much Jaime, happy cleaning!

Noté 5 sur 5 étoiles

Brilliant products

Brilliant products. Haven’t bought any more plastic bottles of cleaners since I started using your products. A great idea and they all work well too.

1 décembre 2022
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Réponse de Iron & Velvet - Plastic Free Cleaning

We appreciate your feedback so much 💫 Thank you Jane

Noté 5 sur 5 étoiles

It's worth it

Great product , fab green credentials - plastic free shower spray is hard to find! arrived speedily, fragranced products smell great, fragrance free is exactly that - both do a great job and easy to store / order more. Thanks

1 décembre 2022
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Réponse de Iron & Velvet - Plastic Free Cleaning

Hey Carolyn, we are so happy you love our products. Thank you for your kind words 🥰

Noté 5 sur 5 étoiles

Super clean wonderful smell

Super delicious smelling cleaning products. Love their plastic free packaging. Simple, easy and effective.

21 novembre 2022
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Réponse de Iron & Velvet - Plastic Free Cleaning

Thank you for leaving us this review, it means alot 💛

Noté 5 sur 5 étoiles

What’s not to love

Just received my 3rd subscription. Excellent products. Clean effectively, smell absolutely divine. Just tried the new spiced berry spray, my house smells like Christmas 🎄 Vegan, Cruelty Free & Made in the UK

18 novembre 2022
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Réponse de Iron & Velvet - Plastic Free Cleaning

Yay, we are so glad you love our Christmas fragrance! Cheers for the lovely review 🎁🎄

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