Jacada Travel Avis 

2 552
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jacada planned our incredible family trip to Peru. Every single detail - from flights to hotels, guides to transport - was planned perfectly. They were so responsive, and adapted everything to suit... Voir plus

Noté 5 sur 5 étoiles

Our fourth trip with Jacada, and once again they exceeded every expectation! There were nine of us, all family, and everything went incredibly smoothly from start to finish. One of the best parts... Voir plus

Noté 5 sur 5 étoiles

From the moment we engaged with David Drayton at Jacada, every adventurous thought lifetime safari dream and vacation hope was calculated into curating this experience for our family. Not only did he... Voir plus

Noté 5 sur 5 étoiles

Jacada was outstanding in planning my Brazil and Amazon Holiday for me and my family. Every single aspect was so carefully curated and planned to the finer details. superb coordination and very though... Voir plus

À propos de l'entreprise

  1. Voyagiste
  2. Fournisseur d'excursions culturelles
  3. Hôtel
  4. Agence d'excursions
  5. Agence de voyages

À propos de Jacada Travel

Écrit par l'entreprise

At Jacada Travel we specialise in tailor-made luxury travel. Our guests benefit from the expertise and knowledge of our travel designers, who create authentic, uplifting experiences that are made just for you.



Let us inspire you

Experts in Travel

Your interests and passions make you unique, and we want to hear all about them. Our expertise covers everything from the best restaurants in town, to what’s happening with critical conservation projects. Understanding what matters to you means we can create a trip completely personalised, suiting you perfectly.

Unforgettable Connections

It’s the spontaneous moments of genuine human connection that make a trip truly unforgettable. Meet with our passionate and knowledge guides to create your own memorable travel moments. We’ve cultivated meaningful and long-lasting relationships with our teams on the ground all over the globe: meet them and become immersed in their worlds.

Seamless Travel and Support

Enjoy every moment of your trip, be fully present and let us handle the intricate details, necessary logistics, in-country support and magical elements. Experience seamless travel from start to finish as we take care of every detail with our flexible, caring and meticulous approach to travel planning. You just need to focus on making memories.

Our Pre-Travel Experience

Once you’ve booked, you’ll meet your personal concierge, dedicated to the finer details of your trip. You’ll feel the extra layer of support as they use their specialist knowledge and established relationships with restaurants, spas, hotels and more to elevate your experience, both before and during your trip.

Responsible Travel

Your trip will play a part in our wider conservation initiatives, helping to preserve the wild spaces, culture and wildlife you’re experiencing for future generations. You’ll be able to enjoy complete luxury, whilst knowing that you’re supporting the destination you’re in.

Travel with Peace of Mind

By travelling with Jacada, you’re able to travel with Peace of Mind. We’ll take the stress out of travel with our advice, expert planning and full support throughout your trip. All you need to do is sit back, relax and enjoy the trip you’ve been waiting for.

Inspired Luxury Travel to Africa, Asia, Latin America, Europe, Indian Subcontinent, Australasia, South Pacific, the Polar Regions and the Middle East and Silk Route.

Écrit par l'entreprise

We create your perfect trip by listening to you
When we understand your dreams, we build your ideal bespoke trip; honeymoon, family adventure or annual vacation. Each of us has in-depth experience in each country, and we combine our enthusiasm with an outsider's perspective on local ways, and that's how we ensure you get the exciting and hitch-free trip you deserve.
Our experts take care of you in every detail
Our travel professionals and local experts do all the hard work, so you get the most from your time off. We arrange every detail of your trip, from accommodation to private transfers and tours. When you’re there, our exceptional local guides are on hand 24 hours a day. They sort out snags and try to accommodate any extras and changes, or even arrange tickets for the opera, or a place to land your helicopter.
Hotels and lodges that you'll love
You can choose to enjoy local hospitality at true boutique hotels with character and charm, indulge in the opulence and unashamed luxury of the grandest Safari Lodges, or to become part of the family at authentic estancias and ranches. We’ve checked them all out in person, so we can help pick the ones right for you.
Take things at your own pace
All the trips we organise are private, so you can spend as much time as you like at each destination. Get up early, stay out late, take time over sight-seeing or dinner – it’s up to you. Your guide and driver will ensure you get the trip you want.
Enjoy private, authentic travel
Would you like to discover exotic wildlife, big game wildlife, ancient civilisations, or modern culture? Do you want to relax on uncrowded beaches or get immersed in local life? Our guides are passionate experts who can take you to places no guidebook mentions – and make sure you see the big name sites without the big crowds.
Total financial protection
We guarantee that your trip is fully protected. For our UK clients, all the flight-inclusive holidays departing from the UK are financially protected by the ATOL scheme. Upon payment, you will be supplied with an ATOL Certificate.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(2 552)

266 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Who knew Morocco could be this spectacular?

We couldn't be more pleased with our 20 day Moroccan adventure that immersed us into culture, people, food, religion, the countryside, villages, crafts, marketplaces, etc. Another spectacular Jacada excursion, this time orchestrated by Rosie & Grace. Rosie crafted a personalized itinerary to match our goals, while Grace added the final touches to make it unique and perfect in every aspect. 

Our reasons for returning to Jacada over and over again are numerous:  each adventures is a customized private itinerary designed to our travel goals and what we hope to receive from an excursion, the designer and concierge truly listen to us, its luxury all around, stress free, worry free, all the planning to the smallest detail is taken care of, organized, and very efficient.

During the entire development process, communication was frequent and proactive by Jacada. Rosie & Grace shared new ideas and reacted to our feedback in order to make our trip truly special. Their knowledge and expertise in our destination made the trip stress free while allowing us to enjoy all that Morocco had to offer.  

Everything from landing in country to take off was carried through with efficiency and precision. Counting the days until we go wheels up on our next adventure. 

31 mars 2026
Avis spontané
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Réponse de Jacada Travel

Ahlan wa Sahlan Charles and Linda.

Shukran for the lovely review! We had such a wonderful time planning this trip for you. Seeing your passion for Morocco really made this a lovely trip to work on. We're already excited for your next adventure - wheels up in how many days?!

Best wishes,
Rosie and Grace

Noté 5 sur 5 étoiles

Great experience

Great experience. Very thorough and adaptable to changing plans. They scheduled a fantastic trip for us to Africa. We felt like it was well planned and that we were supported throughout our journey.

31 mars 2026
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Réponse de Jacada Travel

Dear Holly,

Thank you so much for your lovely review. I am so happy that you had a great time on your trip and I look forward to planning your next one.

Best wishes,
Emily

Noté 5 sur 5 étoiles

Ease

Ease, follow through and great experience

28 mars 2026
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Réponse de Jacada Travel

Dear Sarah,

Thank you so much for your kind words. It was such a pleasure helping you and your families navigate your journey through the Galápagos. Our goal is always to ensure that every "follow-through" detail is handled so you can focus entirely on the magic of the islands, whether you were snorkeling at Punta Espinosa or exploring the red sands of Rabida. We truly appreciate you trusting Jacada with this family adventure, and we look forward to welcoming you all on another discovery soon!

Warmly,
Demi & Carlos

Noté 5 sur 5 étoiles

Stunning Belize and Guatamala

We had a wonderful trip thanks to great advise and attention from our organizers at Jacada. From jungle wildlife to Mayan wonders, caves, flats fishing, shark swims, reef snorkeling and beach dinners, we experienced so much in two weeks. Lodging choices were all great and every connection was smooth and seamless. Thanks Jacada!

26 mars 2026
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Réponse de Jacada Travel

Dear Rosanne & Jonathan,

Thank you so much for your lovely review! It was a pleasure helping you plan such an unforgettable trip and getting to know you along the way. We’re thrilled you enjoyed the perfect mix of adventure and relaxation from jungle caves and shark swims to peaceful beach dinners.

We can’t wait to welcome you back to Latin America for your next annual honeymoon adventure.

Warm regards,
Charles & Anabel

Noté 5 sur 5 étoiles

Communication is always important and…

Communication is always important and it was done well. From the beginning with Emily Wallington to Basse at Damaraland lodge. People were at airports when I arrived and was escorted through customs in a timely manner. The pilots of the small aircraft of Wilderness did a great job. Will be considering future trips back to Africa. I travel alone so I appreciate interactions with all involved.

24 mars 2026
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Réponse de Jacada Travel

Dear Moss,

Thanks for the review and for always using Jacada to plan your trips. It has been a pleasure working with you to design a special trip to Namibia. I look forward to the next one.

Best wishes,
Emily

Noté 5 sur 5 étoiles

Stunning Morocco by Jacada

Super hotels, great restaurants, friendly guides that know what they were talking about... True VIP service.
All organized and prepared by Grace & Rosie who made sure the trip lived up to our expectations. Even more, exceeded them!
THANKS btw for the presents at each and every hotel, Grace & Rosie!

2 avril 2026
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Réponse de Jacada Travel

Dear Steven and Anja,

We are so glad you had a lovely time in Morocco. We are looking forward to exceeding your expectations on another trip soon!

Best wishes,
Rosie and Grace

Noté 4 sur 5 étoiles

Great itinerary and guidance by our…

Great itinerary and guidance by our concierge and travel consultant!

25 mars 2026
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Réponse de Jacada Travel

Dear Siri,

Thank you so much for your review. It was lovely working with you on your Thailand adventure and we are thrilled you had a great time exploring the country's incredible culture and wildlife.

Please reach out whenever you are ready to plan another exciting trip, and we look forward to working with you again in the future.

Warm regards,
Georgina & Gita

Noté 5 sur 5 étoiles

Jacada and David D'Arcy did a fabulous…

Jacada and David D'Arcy did a fabulous job of asking the right questions to develop a highly customized itinerary that aligned with our budget and our various interests. The support system, local guides and drivers were all terrific. We were impressed by how detailed and buttoned-up Jacada was from start to finish. Thank you.

1 avril 2026
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Réponse de Jacada Travel

Hey David,

Thank you for taking the time to leave such a lovely review. It was a pleasure planning the trip for you and Sheri. I'm so glad the trip had everything that you wanted and that you enjoyed working with Jacada as much as Cathy and I enjoyed working with you.

We are looking forward to collaborating with you both again in the future on some epic new adventures.

Best wishes,
David & Cathy

Noté 5 sur 5 étoiles

You pay for what you get

The Ultimate Stress-Free Honeymoon Experience!

I cannot recommend this travel agency enough for anyone looking to plan a special trip. From our very first conversation, they took the time to truly understand how we envisioned our honeymoon, and seeing that vision executed so professionally was a huge relief.

Why they stand out:

Impeccable Organization: Every detail was handled with precision. We didn’t have to stress about a single thing, which allowed us to actually enjoy being newlyweds.

Attentive Communication: The entire team is fantastic. They are responsive, helpful, and were always available to assist whenever we needed them.

Expert Curation: From the high-quality hotels and knowledgeable tour guides to the "spot-on" food recommendations, it was clear that every element of our trip was hand-selected for excellence.

Feeling completely taken care of made all the difference in our experience. If you want a trip that is organized, thoughtful, and expertly managed, look no further. We will definitely be using them again for our future travels!

1 avril 2026
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Réponse de Jacada Travel

Dear Shante,

Rahma and I thank you so much for this glowing review. It was such a joy to speak with you both upon your return and hear about your wonderful honeymoon. I am so pleased that we were able to work together to include everything that you wanted!

Please don't hesitate to think of us for your next adventure and we will be happy to work with you again.

Warm regards,
Leanne & Rahma

Noté 5 sur 5 étoiles

Amazingly well planned and fun filled trip

Jessica and Georgina planned a truly epic and fun trip to Vietnam!! Everything was wonderful from the stellar hotels to the carefully planned and fun packed days. They were sure to include all of our special requests. The local guides were terrific and we couldn’t believe how well organized the days were to maximize our experiences. We were able to learn the history and culture, have one on one visits with the local people, and do hiking, biking and boating to explore the beautiful country. Everything we wanted and more!

27 février 2026
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Réponse de Jacada Travel

Dear Aileen,

Thank you so much for your kind words! It was a pleasure to work with you on your incredible trip and we are so happy you had an amazing time. We're especially glad you enjoyed the balance of authentic local connections and active adventures with your expert local guides.

Whenever you’re ready for your next great escape, we look forward to crafting something just as spectacular.

Best wishes,
Georgina & Jessica

Noté 5 sur 5 étoiles

Seamless Vietnam/Cambodia Journey

Our Vietnam/Cambodia excursion was seamless from touchdown to wheels up. We were greeted at every stop with knowledgeable guides and terrific drivers, the hotels and experience were excellent and on the ground support was super accessible.

2 mars 2026
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Réponse de Jacada Travel

Dear Leslie,

Thank you so much for your lovely words. I'm beyond delighted that everything came together so seamlessly for you and you were both a real pleasure to work with.
I can't wait to explore the possibilities to come in Japan, Australia and New Zealand when the time is right.

Best wishes,
Taylor

Noté 5 sur 5 étoiles

Jacada was absolutely wonderful to work…

Jacada was absolutely wonderful to work with! Every detail was planned and executed to the highest standard! Our trip to Zambia, Zimbabwe and Mauritius was perfect and definitely fulfilled expectations! Highly recommend!

6 mars 2026
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Réponse de Jacada Travel

Dear Natalie,

It was an absolute pleasure planning this trip to Zambia, Zimbabwe and Mauritius for you. Thanks for the review and I look forward to planning another trip for you someday.

Best wishes,
Emily

Noté 5 sur 5 étoiles

Normandy, Paris & London 2026

The personalized approach to curating an experience that suits each client is where Jacada really shines! Melania (our Travel Designer)offered suggestions that reassured us we were getting a bespoke experience with real insider advice. And Sabina (our Concierge) offered dinner reservations ensuring seamless daytime into evening. They went the extra mile even as we traveled and had to make last minute changes due to weather etc. They have connections with local providers that, once again, made our trip entirely personalized and special. Our private car transfers and tour guides were all exceptional! Thanks so much for making travel easy and stress-free.

23 mars 2026
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Réponse de Jacada Travel

Dear Brenda,

Thank you so much for the glowing review! It was a true pleasure designing your trip. At Jacada, we believe the magic is in the details, so I’m thrilled you felt the impact of our personalised approach. We take great pride in our local connections, and I’ll be sure to pass your praise along to your guides. I’m also so glad Sabina and I could ensure your logistics remained seamless, even when the weather threw us a curveball. We want every transition to feel effortless so you can simply stay in the moment. Can’t wait to plan the next one with you!

Best wishes,
Melania & Sabina

Noté 4 sur 5 étoiles

Another great trip with Jacada

Luisa and Symmone planned the perfect Italian getaway. We loved the recommended stops and variety of activities along the way. This was our 4th trip with Jacada and it didn’t disappoint.

10 mars 2026
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Réponse de Jacada Travel

Dear Lyndsay,

We appreciate your kind words! It was a real pleasure crafting this Italian adventure for you - we're so glad the balance and tailored experiences hit the mark.

Thank you again for your continued trust in Jacada - we're looking forward to staying in touch and helping bring the next journey to life.

All the best,
Luisa & Symmone

Noté 5 sur 5 étoiles

South American Beauty

When I searched the internet for the best private travel company with expertise in South America, I was contacted by James Sirotkin. And that was when my good fortune began. James helped me to plan the most incredible trip to Argentina, Chile and Brazil. And he also connected me with Anabel Lopez based in Quito,Ecuador. Anabel helped us with the fine tuning of each day of our trip. Not only were our accommodations the most luxurious that we had ever experienced. But each day we were connected with our own private driver and guide, each with a specific expertise in the area that we were touring. We were never with a tour group and the individual attention was unbeatable.
Our itinerary had us start in beautiful Buenos Aires. After 4 days there, we flew to El Calafate in the deep southern part of Patagonia where we saw the Perito Moreno glacier and the beautiful mountain range of Mount Fitzroy and Cerro Torre hovering over the quaint village of El Chalten. Next, we traveled across the beautiful Argentinian steppe to arrive at Explora Patagonia situated at the base of the massif of Torres Del Paine. While there, each day we hiked with private guides into the wilderness. Stunning beauty!! And finally, we flew north to end our trip with 4 days in Rio de Janeiro.
Each destination was breathtakingly beautiful. But what made this trip stand high above all the others was the personal details that were made by James and Anabel. We will never use any other travel company except Jacada for our future travel needs.

18 mars 2026
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Réponse de Jacada Travel

Dear Tom,

Thank you so much for these kind words. For myself and Anabel, it was an absolute pleasure - from the planning process to hearing how much you enjoyed the trip. We are so glad that you loved it as much as we did planning it for you.

All the best,
James & Anabel

Noté 5 sur 5 étoiles

Jacada travel is now my only travel agent!!!

Highly recommended travel company! When a once in a lifetime trip to Sri Lanka was decided, I looked around for a travel company that could realize my dreams. All other travel agents fell short of Jacada. My desire of 5 star resorts, excellent food, scuba diving, UNESCO sightseeing, and relaxation where met with a 6 star review.

Jacarda arranged private travel with our own guide who took us through the country and taught us all about the culture and the wonderful people there. Hello Mr. Indi, I am speaking of you!

I was writing about this trip in my travel journal, and I could not come up with a single negative aspect of the journey. It was perfect, thanks to the people at Jacada. Especially, Taylor W and Rahma.

If you are seeking a perfectly curated travel adventure, then you should contact Jacada.

Also, if you seek any travel in Asia, western pacific, Australia and other areas, make sure to seek out Taylor and Rahma!

17 février 2026
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Réponse de Jacada Travel

Dear Richard & Jennifer,

Thank you so much for taking the time to share such kind words. It was an absolute pleasure working with you both, and I’m so thrilled to hear how much you loved Sri Lanka - it’s a destination very close to my heart as well.

It’s always incredibly rewarding when a trip comes together so seamlessly, and I’m delighted we were able to bring your travel wishes to life.

I very much look forward to working with you again in the future and helping to plan your next adventure.

All the best,
Taylor

Noté 5 sur 5 étoiles

Amazing trip to Belize

It was such an amazing experience having Lizzie and Melanie plan my birthday trip to Belize! I'm used to planning all the vacations for our family, but this was such a fantastic and much more relaxing experience I will definitely do it again! Thank you both so much

16 mars 2026
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Réponse de Jacada Travel

Dear Ashley & Justin,

Thank you so much for your kind words. It was our pleasure to plan this wonderful birthday trip for you. We so look forward to welcoming you back for your next adventure.

Warm wishes,
Lizzie & Meli

Noté 5 sur 5 étoiles

Exceptional Vibrant Vietnam Experience!

What a great experience I had working with Travel Designer Lucy and Sandy our Concierge! Lucy was exceptional in designing my itinerary while listening to my objective, wants, and needs in visiting Northern and Central Vietnam. Sandy was wonderful in communicating with our travel group of 10 while putting on the final details of our trip. Communication was always professional and any questions/concerns were answered promptly.
The arrival and transfers to our hotel was seamless and just put us all at ease while traveling to a new Country. We loved our 1st accommodations but amazingly loved all of the succeeding accommodations even more! We were grateful for our wonderful tour guide Duc who was knowledgeable, professional, personable, kind, and funny! Our driver had exceptional skills and we always felt safe with him behind the wheel; and our travel bus was comfortable and roomy. Our group was in awe of the personal touches that Lucy and Sandy extended to our group through out our tour that made us feel like we were A listed travelers! And the icing on the cake was the gift of Personalized Post Cards that outlined our Vibrant Vietnam trip! Truly unbelievable! I highly recommend Jacada for your travel needs and I will definitely use them again for future trips.

17 mars 2026
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Réponse de Jacada Travel

Dear Linda,

Thank you so much for these kind words! It was such a pleasure working with you to design your journey through Northern and Central Vietnam. I’m thrilled that the itinerary hit everything you asked for and that the accommodations only got better as you went.

Hopefully we can plan a future adventure for you and your wonderful friends.

Best wishes,
Lucy & Sandy

Noté 5 sur 5 étoiles

Our 4th trip through Jacada

My husband and I recently returned from our 4th adventure planned through Jacada. Each trip has been extraordinary from the first telephone conversation with a travel designer to the landing in your home airport!! They have consistently gone above and beyond planning truly unique experiences based on your interests. The added personal touches are a delight and, in some cases, a true surprise!!! I would, without a doubt, recommend Jacada and our most recent travel designers Charles and Flavia - our 40th Anniversary trip to Panama and Costa Rica was created by both of them and we will forever treasure the memories from that adventure!! We also loved each and every guide that we were fortunate to spend time with along our journey. To Jacada, we would like to say, please continue to operate with the thoughtfulness to your clients that we have experienced on each of our trips. Cheers and Pura Vida, Deborah and Subodh Passey.

10 janvier 2026
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Réponse de Jacada Travel

Dear Deborah,

Thank you so much for your lovely review. It was such fun to put together an adventurous wildlife-filled trip for you exploring Costa Rica and Panama. I am delighted you loved the trip so much, and have had yet another incredible trip with us at Jacada.

All the best,
Charles

Noté 5 sur 5 étoiles

Fabulous trip

Fabulous trip, meticulously planned and well executed. Fascinating part of the world to explore!

1 mars 2026
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Réponse de Jacada Travel

Dear Lisa,

Thank you for your lovely review! I am so pleased you had such a great trip in Argentina, after your adventure with us in Chile last time. I hope to put together another adventure for you to the Galápagos soon.

All the best,
Charles

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