Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Just had received an email that my whole order was refunded due to item being oversold. Going through the online checkout does not ensure the securing of purchased product. This is completely unheard... Voir plus

Noté 1 sur 5 étoiles

refused to delete payment (credit card) on my account and said they do not help customers. Wow! This is an absolutely awful racket scam company. If you work with a company that uses this racket BEWARE... Voir plus

Noté 1 sur 5 étoiles

They were easy and reasonable with pricing to PUT AN ORDER THROUGH. BUT.....returns/exchanges are a NIGHTMARE. I realize it's a pandemic and we need to have extra patience. However, I have called-no o... Voir plus

Noté 1 sur 5 étoiles

I purchased ASICS running shoes that were clearly defective with fabric that pulled apart at all points of tension. When sent pictures, Jackrabbit customer service simply refused to back up their sale... Voir plus

À propos de l'entreprise

  1. Magasin de chaussures
  2. Magasin de vêtements

Informations provenant de diverses sources externes

We offer more products and solutions for your run than you even know exist. But first and foremost, we are in the business of matchmaking and problem solving for your feet. While we’re happy to geek out with you on technical components of the running shoes we sell (we are experts after all), we also want to make sure you’re comfortable and happy when you run.


Coordonnées de contact

1,4

Mauvais

TrustScore 1.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Love the staff

Love the staff. Most helpful. Our local store doesn't carry enough of my favorite shoes. Altra shoes give me the cushioning and wide toe box to make my feet happy.

29 juin 2018
Avis spontané
Noté 5 sur 5 étoiles

Replacement running shoes

I went in to get a replacement pair of running sneakers. I received immediate service, we discussed fit and any issues I had with my feet and running and selected a pair of running shoes. No problems. No pressure. Friendly service.

26 juin 2018
Avis spontané
Noté 1 sur 5 étoiles

Great price, but not if the shoes don't come.

Ordered shoes on June 7th, after two emails and no responses I called the company. The shoes were marked as shipped in their system but never shipped. They said they would ship out the shoes and update my order with a new tracking number... that was last Wednesday(June 20th). Stay away!! The website also says it takes anywhere from 24 hours to a week to process. This may be a fluke, but I won't order from them again.

26 juin 2018
Avis spontané
Noté 1 sur 5 étoiles

It's been 2 weeks since I placed my…

It's been 2 weeks since I placed my order. No confirmation of shipment and no response from customer service when I inquired into the status.

Based on other reviews it looks like they are not honoring their sale prices but promptly ship regularly priced items.

I will never place an order with them again.

26 juin 2018
Avis spontané
Noté 3 sur 5 étoiles

While JackRabbit is always my first…

While JackRabbit is always my first place to look for my running needs, 9 times out of 10, I don't ended up completing my transaction there. I can usually find the same thing somewhere else with better prices or at least with free shipping.

24 juin 2018
Avis spontané
Noté 2 sur 5 étoiles

Shoes not in stock at store

Shoes not in stock at store - had to get them shipped. The salesperson completely screwed up the delivery address even though I spelled it out. The soles were slippery on wet pavement, so I returned them.

23 juin 2018
Avis spontané
Noté 3 sur 5 étoiles

I have been buy shoes from The Running…

I have been buy shoes from The Running Spot for several years. The last time I did not like the different policy when the store did not have the shoe I needed. Before it was transferred from another store. Now that style had to be ordered online. But when it came to me, it was from a local store. Then it was the wrong size. I had to return it to the store and then re-order the shoe again. The second pair came from another area store. Since it was on sale in the store, I had to return it to the store and then re-purchase it at the sale price. I made several trips to the store for that one pair of shoes.

22 juin 2018
Avis spontané

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