Jacksons Nurseries Avis 900

Excellent customer service. I e-mailed twice with questions about my order and got replies within 3 hours to both. Plants came well packaged and are well established specimens, extremely good value for money.

Wasn't sure about online deliveries, especially as I was ordering quite far to Fife in Scotland but the communication was excellent, the plants arrived well packaged, plenty of moisture, very healthy.

I ordered Bilberry plants, an excellent plant that is harder to find from nurseries up by me (strongly recommend giving it a go, more interesting taste than a blueberry and more antioxidants, recommended by Eastern European friends).

I did have an issue with the size of the plants on delivery as the roots hadn't developed much past an early stage growing pot and I was purchasing a 1.5-2Ltr size, understandable - slow growing plant, can't always tell until you go to plant it, weather impact etc. But you learn more from how a company responds to a small issue than a straightforward purchase. Sent a couple of photos, straight back to me with a very reasonable partial refund, clear communication again. Would not hesitate to recommend this company!

The plants arrived extremely well packed and in very good health.

Plants arrived in excellent condition, flourishing & healthy & this was also due to fantastic method of packing & the delivery arrangements, which were timely as promised. Praise cannot be too high!!! This has been my best online nursery experience.

Plants were well described on website with plenty of info and pictures. Received in good order and well packaged, plants look great, very healthy and well developed, fabulous roots.

Personal quick service. Very well cared for specimen delivered within 24hrs. Always used Jacksons when living local to them, now living 100 miles away, first port of call for a hard to find garden shrub.

Excellent service.

Dr G Conwy.

First time used Jackson nursery online to order plants heather plants are Exalent very pleased with service and staff on phone were very kind and patient with us.

Have used these regularly. Always good service and great plants. Last order contained 4 plants worth around £50 which did not grow/take. With accompanying photo Jacksons replaced these with 4 excellent replacements. Great customer service and also a good variety of plants to choose from.

Plants are easil located due to alphabetic signage. In good condition. Plants have indicators of what conditions they like, not always the case with a nursery.
Wide selection.
Staff pleasant and helpful.
Only downside was location. Lot of narrow twisting roads from north. However well worth it. Will try their postal service next time.
The cafe was popular as well.

Not surprised at the positive feedback this nursery is receiving. The 5 roses (Rosa rugosa Roseraie de l'Hay) arrived very well packaged and in excellent condition, next day delivery. They are a good size and healthy. Friendly customer service over the phone.

Bought a rose with my father's name. It arrived really quickly and was a really nice sized plant and is in absolutely tip top condition. Absolutely delighted.

Ordered 7 trees at a really affordable price. I therefore had pretty low expectations, but when they arrived I was WOWed! Really well packed, really good quality trees. I would say the delivery team didn't do a great job. When they opened the back of the truck one box was fully on it's side and the others were a bit leaning over. But due to the amazing packing the trees came out unscathed. Will definitely buy from here again!!

Thank you so much Jacksons Nurseries! The Acer Pulmatum Linearilobum arrived beautifully and securely packed in perfect condition today. As you had indicated under a week after I ordered it! I have searched for this tree for a long time and this specimen is perfect.
We really appreciate the excellent and efficient service we have received from you. The whole process of ordering on line and your response since you received my order has been brilliant. We are also impressed with the efficient delivery service APC who kept us informed just as you said they would!

Beautiful plant Exochorda the bride. Arrived in great condition.

Our son ordered a plant for his mother for Mothering Sunday but it failed to grow. We contacted Jacksons Nurseries who requested we send a photo. Upon receipt, they happily agreed to replace it without any discussion and a healthy plant was delivered on the agreed date and is thriving.
Excellent customer service and helpful attitude of staff involved.

Fantastic all round. Plants arrived in a good and healthy condition and on time. Great packaging. Kept upto date with order via email.

Beautiful wintergreen plants, well packed, promptly delivered. They are a gift for a friend, so extra glad for good products and service. thank you!

I bought a collection of plants for a sunny border. Really pleased with the quality of the plants, which arrived quickly and well packaged. I would highly recommend.

Excellent quality plants. They come extremely well packed and delivered by efficient delivery companies.

I am in the Highlands of Scotland and have been ordering plants, bulbs etc. on line for a number of years. This is the first time I have ordered from Jackson Nurseries, as one of the plants I wanted was not available through my usual suppliers. However, it certainly will not be last.
My plants arrived in an excellent condition. I normally expect them to be a little 'tired' due to the journey, however these plants looked like I had just collected them from a garden centra/plant supplier.
I was kept fully informed of the status and delivery of my order and the courier was exceptional.
I can thoroughly recommend Jackson Nurseries.