Purchased a product without checking…
Purchased a product without checking here first which ended with this review for this vendor. Thanks to the intermediary JVZoo which has been great for interjecting in these transaction when using the JVZoo option to purchase, I was able to get a full refund. I was trying to get support for several issues and no communication or acknowledgment of my request from this vendor jaisharmasolutions.com. Within hours of requesting a refund I get a response to offer me an upgrade but told them just a refund and they have ignored me ever since. It has been 3 days since I asked for my request for refund and I have receive nothing from this vendor at flowcasta which this company represents.
Réponse de jaisharmasolutions.com
Lee, your refund was processed on 24 September 6 hours before your trustpilot review.
This is Jai Sharma, founder of Jai Sharma Solutions. I saw your Trustpilot review, and I wanted to write to you personally to set the record straight.
Here's exactly what happened:
1. You were fully refunded on the same day.
Both of your purchases were refunded through JVZoo on the morning of Thursday, 24 September 2026, a few hours before your review went up:
- LiveStreamSalesAgents Ai - Bundle: $297.00
Transaction ID: SC-KHGSD01TK875LGBGQ
Proof: https://prnt.sc/Xmrr47Ws5q09
- LiveStreamSalesAgents Ai - MEGA BUNDLE: $127.00
Transaction ID: SC-2KBWAXHLUJHZKGLES
Proof: https://prnt.sc/5KPE1mEthgCg
That's $424.00 in total, returned to the card you paid with. Depending on your bank, it can take 5 to 10 business days to show on your statement.
2. The upgrade we offered was free.
We weren't trying to sell you anything. Our team offered you a free upgrade, worth $200, so you could try the full set of features and see the software working at its best. We believed you might love it once you saw everything it can do.
3. We respected your decision.
When you told us you only wanted a refund, we processed it right away, no questions asked.
4. The one thing we missed.
We didn't send you a note confirming the refund was done. I understand that left you wondering, and we've fixed that in our support process.
5. We are a genuine company.
I've been building and selling software for over 10 years, across more than 35 product launches. JVZoo protects every buyer, and we honor our refund policy every time.
6. A gift from me.
I'd like to give you one of our other software products, completely free, with no conditions attached. Just reply "yes" and I'll send you the options.
7. Let's talk.
If you'd like to speak with me directly, you can call or text me here:
- USA: +1 (234) 203-1834
- India (WhatsApp): +917042000725
Thanks for giving our software a try, Lee.
Best regards,
Jai Sharma
Founder, Jai Sharma Solutions
