I ordered two pairs of glasses from James Oro and ended up returning both—one because the style just didn’t look right, and the other because the frames were too heavy to wear comfortably on a trip.... Voir plus
L'entreprise a répondu
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Love the black cruzer glasses. Fit is great, look is even better. Great quality. Went online to order another pair,they are sold out already. On waiting list.
L'entreprise a répondu
Not only does this company have excellent products, but their customer service is the best! Very fast responses and excellent resolution to the issue. I already have many pairs of sunglasses from Jame... Voir plus
L'entreprise a répondu
These J.O. sunglasses provide a perfect blend of functionality, comfort, and style, making them a valuable addition to my accessory collection. Whether for fashion statement or just practical use, the... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Luxury Eyewear Designed In Los Angeles By James Oro. 200+ designs born from in-house innovation that span over a year to complete.
Coordonnées de contact
Etats-Unis
- help@jamesoro.com
- jamesoro.com
4,6
Excellent
205 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de James Oro Eyewear
Hey Pedro! That's exactly what we aim for every time. Thank you for the kind words and we hope to have you back soon!
Glasses are 🔥
Glasses are 🔥. Had to order more pairs because my lil cousins wanted mine so bad I had to give them mine. So crazy, high quality. Only issue is you can’t have just one pair. Definitely need a few
25 mars 2026
Réponse de James Oro Eyewear
We love hearing this, Hannan. Welcome to the multiple pairs club, no going back from here. Thank you for the love!
The glasses are very beautiful and…
The glasses are very beautiful and comfortable to wear. You can immediately see that quality is a priority here.
25 mars 2026
Réponse de James Oro Eyewear
Thank you, Nils! Quality and comfort are exactly what we design for, so hearing that it shows makes it all worth it. We hope to have you back soon!
The sun glasses fit perfectly and were…
The sun glasses fit perfectly and were in style. Many compliments.
25 mars 2026
Réponse de James Oro Eyewear
Hey Lynette. That's what it's all about, perfect fit and turning heads! Thank you so much for sharing, we hope to have you back soon.
Réponse de James Oro Eyewear
We love that and we'll always aim to meet them! Thank you for sharing
Great Quality Sunglasses
I’ve had 4 purchases with so far with James Oro and this brand is great. Their website layout is fantastic. Their customer service is fast via email. All of their glasses are stylish, sleek & of great quality. Support this brand!!!
25 mars 2026
Réponse de James Oro Eyewear
Hey Billy! Thank you so much for your continued support! We're so glad every experience has been a great one and we can't wait to welcome you back for the fifth!
Réponse de James Oro Eyewear
That's the goal! Thank you for sharing and see you on the next pair! 🙏
Amazing dope quality
Amazing quality! Dope sunglasses! Oh and the shipping was pretty fast this time compared to my previous purchase. Bravo to James Oro team, keep up the good work 👏
25 mars 2026
Réponse de James Oro Eyewear
Thank you so much, we love hearing this! We appreciate your continued support and we'll keep pushing to make every experience better than the last. See you on the next pair! 🙏
The quality is insane
The quality is insane. I put the glasses on and I feel like a totally different person.I really found a lot of confidence wearing these glasses
25 mars 2026
Réponse de James Oro Eyewear
That's exactly the feeling we design for! There's something special about putting on a pair that just clicks. Thank you for sharing this experience. Welcome to the family and wear them well!
Quality product
25 mars 2026
Réponse de James Oro Eyewear
Thank you! We put a lot of care into every detail and it means a lot to know it shows. We hope to have you back soon!
Love the designs
Love the designs and your team is easy to work with. They are very responsive as I didn't see my order being shipped, so the immediately place a new order and received within two days.
It has always been hard for me to find frames that are large enough without have to be manipulated. These fit out of the box. Both Old Godfather and Dunes.
25 mars 2026
Réponse de James Oro Eyewear
Hey Kim! Thank you so much for this, it truly means everything to us! We're so glad that both the Old Money Godfather and the Dunes fit perfectly right out of the box. Finding frames that work without any adjustments is exactly what we design for. We can't wait to have you back!
Incredible sunglasses
Incredible sunglasses, responsive, terrific service, 5 stars!
20 mars 2026
Avis spontané
Réponse de James Oro Eyewear
Thank you so much, this means a lot to us! We work hard to make sure every experience feels just like this. Enjoy the glasses and we can't wait to have you back!
The sunglasses that I ordered are…
The sunglasses that I ordered are absolutely beautiful and really frame my face. I’m not disappointed at all and the quality and how well they’re made. I will enjoy them forever and probably and probably will buy more.
30 septembre 2025
Réponse de James Oro Eyewear
Hey Denis! Thanks for sharing your experience. We're so happy to hear you love your glasses! We're always here to help you find a new pair.
Excellent quality and fast delivery!!
23 février 2026
Réponse de James Oro Eyewear
Hey Ryan! Thanks for sharing your great experience. It's awesome that you love your glasses!
Réponse de James Oro Eyewear
Hey Duvan! We're so happy you're loving your glasses. Thanks for sharing your experience!
Do not fall for these false reviews / Buyer Beware
Do not fall for these false reviews. This vendor is a scam. The Titan/Titan XL and Hunnids sunglasses are advertised on their webpage are premium sunglasses with 100% UV protection and polarized. The sunglasses are just everyday plastic lenses with no UV protection and no polarization applied. I contacted James Oro Support only to be told the sunglasses are not listed as polarized. I supplied them with a screen shot of the specifications listed for each sunglass advertising the glasses as polarized with 100% UV protection. They admitted their miscommunication of polarized lenses although they charge an extra $30 for polarized lenses. James Oro replied offering me an exchange portal to return my sunglasses. The James Oro exchange portal actually requested an additional deposit of over $200 per sunglass to ensure the exchange. What a Scam.. Buyer Be Aware!!!!!
2 mars 2026
Avis spontané
Réponse de James Oro Eyewear
Hi Pete! We appreciate you bringing this to our attention, and we're actively working with you via email to address your concerns.
To clarify for everyone: all of our sunglasses come with UV400 protection, which blocks 100% of UVA and UVB rays. This is standard across our entire collection. Regarding polarization, we've acknowledged the confusion in our email as our product pages provide all of the details.
Our return process is completely free, the amount you're seeing in the portal is a temporary authorization hold (not a charge) that's released once the return is processed. No additional payments are required for exchanges or returns (for US orders).
We're committed to making this right for you, and we're continuing our conversation via email to find the best resolution. We stand behind our products and our customer service.
Thank you for your patience as we work through this with you.
Perfect thank goodness.
23 février 2026
Réponse de James Oro Eyewear
That's awesome! We're happy you loved your glasses. We're always here for you!
Réponse de James Oro Eyewear
Hey Steve! That's awesome. We're happy you loved your glasses. Looking forward to seeing you again!
My compliments are unending!
The compliments are unending. James Oro is the best there is!
25 janvier 2026
Réponse de James Oro Eyewear
Hey Sam! We’re so glad you’re loving your glasses. Thanks so much for sharing your experience. We’d be happy to help anytime when you’re ready for your next pair!
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