I ordered a leave in conditioner which had a slightly cracked lid. I was contacted before it was sent, to notify me of the minor damage. Really appreciated the honesty from Jane cosmetics as they cou... Voir plus
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Wasn’t sure at first because I usually buy skincare in store, but I’m really glad I ordered from here. The parcel arrived quickly and everything was sealed and perfect. I’ve been using the set for abo... Voir plus
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the whole experience was great, they have the best brands at great prices. Their customer service is great and everyone there is helpful
L'entreprise a répondu
I was accidentally sent 2 incorrect products. I felt very disappointed so left a review pointing out the mistake. I was quickly contacted and the correct products were sent at no further cost to me a... Voir plus
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À propos de l'entreprise
- Fournisseur de produits de beauté
- Magasin de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Industrie cosmétique
- Magasin de cosmétiques
Écrit par l'entreprise
JaneCosmetics Ltd is a UK-based online retailer dedicated to bringing top beauty brands and products to customers at competitive prices. We specialize in popular makeup lines, luxury fragrances, skincare, haircare, and beauty accessories. In addition, we are proud to introduce Marie France, the #1 lingerie and shapewear brand in the Middle East, to the UK market — offering high-quality shapewear solutions designed for comfort and style. To support our customers in finding the perfect products, we also offer free online consultations, providing expert advice on beauty routines, product selection, and skincare solutions. Our mission is to provide beauty enthusiasts with trusted products, excellent customer service, and a seamless shopping experience. Whether you're seeking iconic makeup brands or exclusive shapewear designs, JaneCosmetics is your go-to destination for beauty essentials. 🌐 Visit us at: https://janecosmetics.co.uk
Coordonnées de contact
Royaume-Uni
- janecosmetics.co.uk
Amazing customer service
I ordered a leave in conditioner which had a slightly cracked lid. I was contacted before it was sent, to notify me of the minor damage. Really appreciated the honesty from Jane cosmetics as they could have claimed it was damaged in transit. As a thank you for accepting the already damaged goods, I was sent a gorgeous fragrance. Will definitely shop with them again. The leave in conditioner is also amazing.
19 février 2026
Avis spontané
Réponse : Jane cosmetics London
Thank you so much for your kind words 🤍
We truly appreciate your understanding regarding the lid, and your trust means a lot to us. Transparency is very important to us at Jane Cosmetics, and we’re so glad you felt that.
I’m delighted you enjoyed the fragrance — a small thank you for your kindness — and even happier to hear that you love the leave-in conditioner ✨
We look forward to welcoming you back again very soon.
With gratitude,
JCL
Will definitely order again
Wasn’t sure at first because I usually buy skincare in store, but I’m really glad I ordered from here. The parcel arrived quickly and everything was sealed and perfect. I’ve been using the set for about two weeks and my skin honestly feels smoother already. Will definitely order again.
14 février 2026
Avis spontané
Réponse : Jane cosmetics London
Thank you so much for sharing this 🤍
We completely understand that first-time hesitation, especially when it comes to skincare, so it truly means a lot that you gave us a chance.
I’m so glad everything arrived quickly and perfectly sealed, and even happier to hear your skin is already feeling smoother after two weeks ✨
We can’t wait to welcome you back again soon.
With love,
JCL
Excellent products
Excellent products , great offers and amazing prices. Very good costumer service.
16 janvier 2026
Avis spontané
Jane always goes above and beyond
Jane always goes above and beyond , even delivers locally , quick orders, very fast delivery and she was always their to answer my questions, highly recommend this beautiful local business
18 février 2026
Avis spontané
Réponse : Jane cosmetics London
Thank you so much for your wonderful 5-star review ✨
We’re delighted you had a great experience with Jane Cosmetics London.
the whole experience was great
the whole experience was great, they have the best brands at great prices. Their customer service is great and everyone there is helpful
16 février 2026
Avis spontané
Réponse : Jane cosmetics London
We truly appreciate your kind words 💛
Thank you for choosing us, we look forward to welcoming you again soon.
Best service..
19 février 2026
Avis spontané
Réponse : Jane cosmetics London
Thank you so much for your wonderful 5-star review ✨
I had a very nice experience with this…
I had a very nice experience with this company. The services are very friendly and nice. They have the best prices with the best offers.
19 février 2026
Avis spontané
Réponse : Jane cosmetics London
Thank you for your lovely feedback!
We’re so happy you enjoyed your order and our service.
Very professional team
Very professional team! Excellent service and great offers! I truly loved the experience!
16 février 2026
Avis spontané
Réponse : Jane cosmetics London
Thank you so much for your amazing review!
As a new UK business, your support truly makes a difference 💛
Very professional with great and…
Very professional with great and affordable offers of very high quality products.
8 janvier 2026
Avis spontané
Réponse : Jane cosmetics London
We’re so grateful for your kind feedback ✨
It was a pleasure preparing your order, and we hope to see you again soon.
Unbeatable prices and excellent product…
Unbeatable prices and excellent product variety. My go-to place for cosmetics and skin products. Exceptional customer service from start to finish.
17 décembre 2025
Avis spontané
Réponse : Jane cosmetics London
Thank you for your 5 stars!
We’re delighted you loved your experience with us, enjoy your beauty treats 💖
Very professional and best prices and…
Very professional and best prices and best advice. I trust Jane cosmetics
10 février 2026
Avis spontané
Réponse : Jane cosmetics London
We truly appreciate your kind words 💛
Thank you for choosing us — we look forward to welcoming you again soon.
Items delivered fast with a free gift
12 janvier 2026
Réponse : Jane cosmetics London
Thank you so much for your lovely feedback! We’re delighted to hear that your order arrived quickly and that you enjoyed the complimentary gift. We truly appreciate your support and look forward to welcoming you back to Jane Cosmetics London again soon!
Fab experience and Jane is very kind!
1 décembre 2025
Réponse : Jane cosmetics London
Thank you so much Anna for your lovely review! 💛
We’re delighted to hear you had a great experience, and it truly means a lot that you mentioned our customer care. We always strive to make every interaction kind, personal and helpful.
If there’s anything else we can do for you or if you ever need personalised product advice, we’re always here 🥰
Warmest wishes,
Jane Cosmetics London ✨
Excellent Service & Products
Great experience, products were high quality and a great price, delivery was quick and packaged well.
I would highly recommend this company to anyone 5⭐️ service.
18 novembre 2025
Avis spontané
Réponse : Jane cosmetics London
Thank you so much, Heather . We truly appreciate your lovely review and are so happy to hear you had such a great experience with us. 💛
As a newly established UK company, our aim is always to offer the best quality products at great prices, with fast delivery and careful packaging, so it means a lot to know this came through.
Thank you again for your recommendation and 5⭐️ rating, it really helps us grow and continue doing our best for customers like you. 🌸
Excellent service from start to finish.
10 octobre 2025
Réponse : Jane cosmetics London
Thank you so much for your kind words! We’re delighted to hear that you had an excellent experience from start to finish. Your satisfaction means everything to us and we look forward to serving you again soon. 💛
— Jane Cosmetics London
Réponse : Jane cosmetics London
Hi Jennifer,
Wonderful to hear! Fast shipping and fair pricing are top priorities for us. Thanks for choosing Jane Cosmetics London. Our beauty scientists are always here if you need free personalised guidance.
Réponse : Jane cosmetics London
Thank you so much for your kind feedback, Julie! 🌸 We’re delighted to hear your order arrived quickly and well packed. We hope you enjoy your products and look forward to welcoming you back again soon.
Jane Cosmetics London ✨
Very quick delivery and item was well…
Very quick delivery and item was well packaged so it couldn't get damaged.
7 juillet 2025
Réponse : Jane cosmetics London
Thank you so much Joanne for your kind words! We're delighted to hear that your order arrived quickly and safely. We take great care with our packaging to ensure every product reaches you in perfect condition. Looking forward to serving you again soon!
Warm regards,
The Jane Cosmetics London Team
Excellent value and service
Quick delivery time, great luxury product at a great price!
12 juillet 2025
Réponse : Jane cosmetics London
Thank you so much, Rebecca! We're thrilled to hear you’re happy with the quick delivery and the quality of your luxury product. We work hard to offer the best prices without compromising on service, so your feedback means a lot. We look forward to serving you again soon!
Warm wishes,
The Jane Cosmetics London Team
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