Anne was very helpful in tracking my order through the entire process. She was very responsive, and when there was a slight delay she corrected the issue and provided me with regular updates.
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Lisez les avis des autres
Absolutely outstanding customer service and excellent communication. I was contacted by text from the physician that reviewed my order. Later I was contacted by the customer service team with an updat... Voir plus
The customer care and service team has been outstanding. They kept me well informed each step of the process. I was able to clearly communicate through emails while answering their questions, and prov... Voir plus
I ordered this medication from Jase and received it within 3 days, actually yesterday. It was safely packaged in a very nice jace hardened zippered carrier. There’s enough antibiotics in here to cov... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Jase Medical's mission is to prepare our communities and loved ones for the unexpected. It's not if it's when the day comes that we don't have access to emergency antibiotics and other life saving medications. To fulfill that mission Jase Medical was born.
Coordonnées de contact
6142 W 9790 S Suite A , 84081, West Jordan , Etats-Unis
- (888) 522-6912
- answers@jasemedical.com
- jasemedical.com
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I was told by my Sister what a great…
I was told by my Sister what a great opportunity it was to be able to order the emergency meds and that I should order some for myself. I am so glad that I did! Not only is the product very nice but the customer service is fast and very helpful! I will be ordering again soon for the rest of the family!
Great Customer Support!
Communication after order was sparse, but customer service was excellent. I guess that Jase is struggling to keep-up with demand, and the supply chain issues aren’t helping. While I have not received the case and booklet yet, I did get the antibiotics in a reasonable time. That’s the most important thing. I will definitely order with Jase again, and recommend them to others.
Unhappy Customer Turns Raving Fan
Unhappy Customer Turns Raving Fan
I ordered my first Jase Case in November 2021 and received the meds but no case. Due to backorder or supply chain or whatever. Was continually told "2 weeks" or "soon". Finally in February 2022 after watching my wife (and other people) purchase their Jase cases and receiving both meds and case, i grew angry. Angry enough to post on social media that Jase didn't understand the concept of when new cases come in they go out to the people who have been waiting longest FIRST!
You are quite fortunate that Anna Beach was the one who handled my case. It was she who talked me off the ledge, got my case to me within 2 days and apologized on behalf of the company. I understand growing pains and high demand..... but 3 months of waiting with no real resolution left me with a sour taste. Anna fixed all that and turned it around. She was very articulate and well spoken. You best keep her around. My wife and i will be ordering again as soon as we can. And we tell others when possible. Of course I never posted my complaints to social media. And will never do so, thanks to Anna. Kudos to her. I know we aren't supposed to mention names or call people out, but you need to know she is a valuable asset to your organization. Listen to her advice on FIFO inventory please. Well done Anna.
David Wilmert - Lincoln Illinois
Updated review
I was told that I would receive a case (which I really don't care about) and, most important, a guide book. I do care about the guide book. I received neither. They said I could reach out at any time with questions. I have emailed them FIVE times requesting either the guide book or a way to download it. They do not answer -- not ever. Find another way to get your antibiotics. They are extremely speedy taking your money, but you won't hear from them again. Highly disappointed.
UPDATE: I received the case & booklet today, 5/7, which I was very glad to receive the booklet for sure. So they did fulfill their end there. I didn't get responses from emails. I don't know why, but I do have all the dated emails I tried to send. That being said, I did recommend them to a friend for emergency antibiotics, and they did purchase. I'm happy with the service and the meds, just not the communication.

Réponse de jasemedical.com
BUYERS BEWARE
BUYERS BEWARE: I am super pissed at Jase Medical right now. On December 28th I paid $259 and only got the meds, no bag and no instruction bulletin. They have told me that they have a different supply system for Youtube influencers (who advertise a full kit)???? and the remaining items will follow but so far nothing. To me they are engaging in deceptive advertising!

Réponse de jasemedical.com
Jase medical is a great company
Jase medical is a great company. The one thing I was missing in keeping prepared for any disaster or long term shortages was antibiotics. This kit goes perfect with my first aid kit and other long term preparedness.
Originally had an issue with shipping…
Originally had an issue with shipping and my kit not arriving. Reached out to Anne and resolved the issue. I’m very happy with the results. Thank you Jase.
Great interaction
Great interaction, had a question, got a quick response from their team (Anne), couldn't be happier.
Jase Medical Supports Individual Preparedness
I was made aware of this opportunity to acquire an emergency supply of antibiotics. After a brief online consultation, I made the purchase and had them shipped to my home. The entire process from consultation to receiving the product was professional and very efficient. My sincere thanks to Jase Medical for such an awesome opportunity to support individual preparedness.
Anne was super quick and helpful
Anne was super quick and helpful. She answered my question very efficiently. 10/10 promote ahead of peers.
Quality medications come with bag and booklet.
I was relieved to get my order and it took less than 2 weeks. I have a family member who already had problems with getting medications as they were stuck on a boat waiting to be unloaded. Knowing I have a supply for most things needing antibiotics is reassuring. With the problems in our supply chain I’d rather be prepared. I have already shared this company with friends and family.
Wonderful care and service
Wonderful customer Service and care. They met all my needs and provided me with what I needed. Prescription shipped fast and they were available to answer all my questions.
I was very impressed with this company
I was very impressed with this company, they have great customer service!
It’s put my mind at ease knowing I have access to antibiotics for my family.
The booklet that my meds came with was very informative and teaches you exactly how to use these antibiotics properly. Highly recommend Jase!
As a mother of 4 I can’t tell you the…
As a mother of 4 I can’t tell you the piece of mind I’ve had ever sense purchasing my 3 antibiotic kits from Jase medical. I feel nervous with the uncertainty of the world and now, at least I have confidence that I could take care of my child’s needs.
I purchased the antibiotic pack for…
I purchased the antibiotic pack for 250.00 back in November of 2021 and still have not received it or an update about my order! This is a scam!

Réponse de jasemedical.com
Legit meds from a Legit pharmacy
I received the antibiotics to include two z packs, a round each of doxycycline, Cipro and metronidazole with no case and no booklet. I emailed them about it and they said they would get them out to me and included the booklet in PDF format in the reply email.
UPDATE: Last week I received the Jase medical bag and the book. I was surprised at the high quality of the bag and I think the book is excellent for general information. I'm a nurse and my husband is a microbiologist and have a better understanding of how antibiotics work. But this booklet is perfect for those who just need to know which antibiotic to use for what. We were so impressed by the kit that I ordered, my husband ordered one for himself and we are spreading the word! I upped my rating from 3 to 5 stars for the quick and courteous response and excellent product.

Réponse de jasemedical.com
I can’t get the page to open
I can’t get the page to open. Is there a phone number to discuss ordering with them?

Réponse de jasemedical.com
I’m really happy to have my kit
I’m really happy to have my kit. Great company. I had a very good experience. Highly recommend!!

Réponse de jasemedical.com
I feel like my emergency supply is now…
I feel like my emergency supply is now and perfect and complete. Peace of mind product for sure. I did buy mine before they came out with their case so it just came in a prescription box but they sent me a case when I asked so be sure and ask for one if you purchased before they came out with their case.

Réponse de jasemedical.com
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