Jasmineholidays Avis 

Both Tom and Philippa have been fantastic in dealing with my many questions. Nothing was too much trouble. All queries were answered rapidly. I am well over 70 and a solo traveller so the service given has given me the opportunity to explore more of the world with the knowledge that everything has been well planned.
Recommendations have been first class.

We have done numerous holidays with Jasmine and Tom has always looked after us superbly...Just returned from a fabulous cruise on the Mekong Laos and beach retreat Ko Lanta - Tom navigated us through the concerns and flight changes with the Middle East issues and our journey back was so much better than many others. Am planning another holiday with Jasmine next year 2027

Great trip on the Pandaw Hooghly river arranged for us by Luke at Jasmine Holidays. 5 star holiday from start to finish. Would definitely recommend.

It's always a pleasure booking with Jasmine Holidays. Ian is very knowledgeable, helpful with advice and tips, arranging the best itinerary you need for a worthwhile, fulfilling holiday. I knew where I wanted to go - Ian did the rest! Thank you.

We approached Jasmine to arrange a tailor made trip to New Zealand earlier this year, visiting several other countries and destinations (including the UAE, Vietnam, Australia, Singapore, Thailand and Oman) along the way. Tom, our agent, really understood our requirements and built a wonderful trip for us, including the most amazing local guides and tours to make the most of each destination. We took 11 flights, visiting or transiting through 8 countries, including an unexpected reroute on the way home due to the troubles in the Middle East. The whole trip was absolutely amazing and Tom’s choice of hotels and accommodation was perfect throughout. Tom was also there when we needed him most - he was in constant touch with us when the issues in the Middle East arose - he was calm and reassuring, giving us regular updates and advice throughout and making alternative arrangements for us to get home via a different route. Thanks to Tom we arrived home safely and just 1 day later than planned. We feel very lucky to have booked with Jasmine and are incredibly grateful to Tom for arranging such a wonderful trip and for being there when we needed him most. We would highly recommend both Tom and Jasmine Holidays and will definitely book with them again.

Our trip was fantastic. We did everything from snorkeling with the sea lions and green turtles to climbing a volcano to 5033 mtrs, well the last 233 mtrs.
Our guides were great as was the food and accomodation.

Our 3 week trip to India was the sixth big holiday we've booked through Jasmine and it went superbly well.Ian was our agent this time,recommended for his knowledge of India.Everything went to plan.We had brilliant support out in India from Pioneer Services who provided the guides, drivers and porters who were all excellent. Punctual,polite,courteous and attentive.They contacted us every day by whatsapp to check all was good with our hotel,food etc.We love Jasmine for their personal approach.They just make the whole travel process simple and they tailor our trips to match our needs.This India trip was no exception. We look forward to booking more exciting holidays with them in the future.

The holiday to South Africa for a Safari followed by a relaxing week in Mauritius was exactly what we asked for. Ian at Jasmine was extremely helpful in putting everything together for a seamless experience. I would highly recommend Jasmine Holidays and will definitely be using toheim for future holidays.

Great holiday in Sri Lanka, travelled around the Island with a local driver/guide organised through Jasmine. Trip was varied and fascinating, mix of culture and wildlife, lovely variety of hotels. All transfers went smoothly, thanks to Luke for such a well organised trip.

From the first telephone call to Ian planning our itinerary in Thailand could not have been better including making our own variations. We have travelled with Jasmine regularly in the last few years and the organisation on the ground could not be better. One reason we choose Jasmine is because their costing is so competitive Thank you for a great trip.

This is the second time I’ve used this company because they are completely marvellous at organising holidays!

Luke was completely with me to answer my endless questions during the months it took to shape and organise a very special holiday. His knowledge was superb and we are already looking at next year.

Thanks to Luke who arranged our holiday to Thailand. Was amazing holiday . Everything organised from day one to flights to pickups drop offs all excursions. Had one hiccup and Luke sorted it straight away . Would definitely book again with Luke . Thanks again Luke for your expertise and all
Your help Theresa

I gave Jasmine holidays a very positive review in 2024. I’ve since booked two more holidays with Josh at Jasmine and again, it’s all positive. What I love about this company is the speedy personalised service. We have just returned from three weeks in Thailand. Josh found us excellent hotels and flights within our budget and all the drivers arrived on time in good comfortable cars. When there was a mix up over our train bookings Josh was instantly on it and resolved the situation to our advantage. I expect there to sometimes be problems with long haul holidays. It’s important to me to know that someone is always available at Jasmine to sort things out. Very appreciative and in the process of booking another trip to Thailand in 2027.

I told Ian at Jasmine Holidays what we wanted and what our budget was. Within a couple of days, he replied with a near perfect itinerary within budget. After a couple of calls that itinerary became perfect with superb accommodation and still within budget. Ian remained very helpful and courteous despite me and my wife chopping and changing our minds. The presentation of the itinerary sent as a link in an email is really well designed with everything we could possibly want to know about our travel, destinations and other information. We also have a very useful app for use in Namibia when are in the middle of nowhere with no internet access.
I cannot recommend Ian and Jasmine Holidays highly enough.

No question about it, a 5-star experience all the way. We’d been recommended to look at booking our intended southern India tour with Jasmine by friends, and how right they were.

From the outset, it was clear that Ian would do his utmost to tailor the trip that we were considering (loosely inspired by BBC’s Race Across the World) to our exact wishes. The plan came together easily and the price quoted was very competitive.

What was really striking was the degree of organisation at a local level in India. The agency out there had everything down to a tee and at every destination on our tour, our activities ran like clockwork. All meetings with driver etc was always on time and sightseeing excursions went smoothly.

The only hiccup occurred on our way home as there was a problem with our Air India flight, but unlike the airline (who were singularly unhelpful), Ian took immediate action to rectify the situation.

So all in all, we can heartily recommend Jasmine. From the excellent communication through the lead-up to the holiday, the choice of superb (mostly ‘boutique’) hotels and to the very useful App that gave comprehensive rolling information about our fairly involved itinerary, first class all round.

Luke arranged an amazing holiday for us in Thailand. He organised the flights and transfers, which all went very smoothly. We told Luke what we wanted to do on holiday and he tailored the holiday to meet our needs. We saw and did things we wouldn’t have thought of on our own. I would thoroughly recommend Luke and his team.

The Pandaw cruise was super- great staff looking after us and interesting places to visit. The guide was knowledgable and attentive. Jasmine holidays organised all our travel connections which went without a hitch.

The whole booking experience has been excellent and full credit to Josh for his professionalism, attention to detail and perseverance. when creating a personalised itinerary for us, for a visit to Malaysia Borneo, it was always going to be challenging trying to align availability and accommodation in all the lodges. From the outset and my initial emails to the Company, Josh has been super helpful, listening to what we wanted to do and where we were hoping to go and based on his persistence, we finally managed to land on a finalised itinerary which incorporates the bucket list lodge, the Borneo Rainforest Lodge, as well as a stay on Gaya Island at the end of the holiday.

Pros
- Really helpful, knowledgeable staff
- All information required is provided online. The different tabs provide all the trip's information from travel, to accommodation to details of the itinerary. This is really useful, although, it does require some cross-referencing to pull together a complete picture of where you stay/what you do on a particular day, so maybe they could include Day xx, with the line item on the different tabs.
- The app. All details/information for your itinerary are available offline (really important in the jungle).

Cons
- the Website did NOT appear for me when searching independently for travel to Malaysia Borneo (I use multiple web browsers). I found it by chance, when using ChatGPT. The website developers may therefore want to look at enhancing their searching/indexing/meta data so that the Company actually appears in search results.
- The prices in the sample itineraries for the Borneo explorer holidays appear to be unrealistically cheap(?), so maybe these could be reviewed?

We have used Jasmine Holidays 3 times in the past few years and Luke has helped us plan fantastic trips to Vietnam, Antigua and last year Jordan. They will make great suggestions for hotel choices and things to do or you can give them the itinerary you want and they will arrange all of the details at a very competitive price. We are now working with Tom for a trip to Japan later this year and really looking forward to another fantastic adventure. We would not hesitate to book with them again and recommend them to anyone.

An excellent independent travel agent who takes real care to ensure each itinerary is thoughtfully personalised. The advice given is well-judged and helpful, offering guidance on what is possible without spoiling the fun of planning a holiday adventure. The result was a well-balanced and thoroughly enjoyable trip, and I would happily recommend them.