JD Gyms - Cardiff Avis 207

TrustScore 3.5 sur 5

3,3

Queen Street, CF10 2BH Cardiff, Glamorganshire, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

Honestly, I only have a small comment about the cleanliness of the men's restroom; it was dirty. Also, the sauna wasn't working during its designated hours; I went in twice on different days and it wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The place is spacious and clean. All equipments are well maintained and well organized. They also have amazing self-optioned classes for those the hit n run person. Changing facilities are adorable co... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The actual gym has a nice vibe. The music isn't too loud and staff are helpful. The only issue I've encountered is with bathroom maintenance. It seems like bathrooms are not regularly stocked... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

A few machines and equipments are not in good condition. Preacher curl machine makes creaking sounds. The rear delt/pec fly machine has a damaged front board. The weight calibration in it has to be... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Salle de gym

À propos de JD Gyms - Cardiff

Écrit par l'entreprise

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Coordonnées de contact

  • Queen Street, CF10 2BH, Cardiff, Glamorganshire, Royaume-Uni

  • 2920020000

3,3

Moyen

TrustScore 3.5 sur 5

207 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

the best ...

12 mai 2026
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Réponse de JD Gyms - Cardiff

Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!

We’re really glad to hear you think the gym is the best – thanks for the kind words 🙌

The JD Gyms Team 💚

Noté 4 sur 5 étoiles

Honestly

Honestly, I only have a small comment about the cleanliness of the men's restroom; it was dirty. Also, the sauna wasn't working during its designated hours; I went in twice on different days and it was closed. The exercise equipment is new and varied, and the lighting, ventilation, and everything else are excellent. Thank you.

26 avril 2026
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Réponse de JD Gyms - Cardiff

Hi – Thank you for taking the time to leave this review, we really appreciate your feedback!
It’s great to hear you’re enjoying the gym overall, especially the equipment, lighting and ventilation – that’s exactly what we aim to provide 👍
We're really sorry to hear about your experience with the cleanliness in the men’s restroom and the sauna not being available during your visits. This isn’t the standard we expect, and we’ll ensure your comments are passed on to the gym team.
If you ever notice anything not quite right during your visit, please don’t hesitate to let a member of staff know so it can be addressed as quickly as possible.
Thanks again for your feedback!
The JD Gyms Team 💚

Noté 1 sur 5 étoiles

Never helped me to access the gym

Never helped me to access the gym. I paid for nothing. I wrote twice because I could not access the app with my email to generate the access QR. They replied once that they would help me and needed my email to proceed, I provided it. Never heard from them. As usual in these franchises in the UK, the telephone number is useless. I left a message, no reply. Come the end of my 30 days, they will find that I have cancelled the direct debit and will urgently wish to have a conversation.

13 janvier 2026
Avis spontané
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Réponse de JD Gyms - Cardiff

Hello - Please know we always aim to respond to queries as efficiently as we can, but we would always advise to check your junk/spam folder in case our emails have been sent there! As per our terms and conditions, you’re more than welcome to cancel your direct debit at any time as our memberships are not contracted.
The JD Gyms Team 💚

Noté 5 sur 5 étoiles

Great gym

Great gym, great staff.

1 février 2026
Avis spontané
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Réponse de JD Gyms - Cardiff

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Noté 5 sur 5 étoiles

My opinion

Enjoyable experience.

21 janvier 2026
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Réponse de JD Gyms - Cardiff

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Noté 4 sur 5 étoiles

Good classes

Overall a clean, well kept gym. Lots of different classes available to take, i especially enjoy Tanya’s yoga and Pilates classes.

25 janvier 2026
Avis spontané
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Réponse de JD Gyms - Cardiff

Hello - We appreciate you sharing your feedback and are happy to hear you're enjoying the classes. Thanks for the 4 stars!
The JD Gyms Team 💚

Noté 5 sur 5 étoiles

The pilates classes are incredible

The pilates classes are incredible, would 100% reccommend trying it out one day

13 janvier 2026
Avis spontané
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Réponse de JD Gyms - Cardiff

Hi - Thanks for the 5star review! It's great to hear your enjoying the Pilates classes at our Cardiff gym.
The JD Gyms Team 💚

Noté 5 sur 5 étoiles

This gym provides an excellent service

This gym provides an excellent service, range of equipment is great, the gym is well kept and clean, much cleaner than other gyms I have been to. It’s a welcoming gym, and the managers are always very helpful!

23 janvier 2026
Avis spontané
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Réponse de JD Gyms - Cardiff

Hi there - Thank you for your feedback. We aim to offer excellent facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.
The JD Gyms Team 💚

Noté 5 sur 5 étoiles

Recommended

I was with JD Gyms in Cardiff. I had to end my membership since I was moving out but truly loved being part of their gym community.

6 février 2025
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Réponse de JD Gyms - Cardiff

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Noté 3 sur 5 étoiles

A few machines and equipments are not…

A few machines and equipments are not in good condition. Preacher curl machine makes creaking sounds. The rear delt/pec fly machine has a damaged front board. The weight calibration in it has to be checked as the machine feels a bit janky in general.

I've only been to the gym for 3 sessions and found these to be a problem. Need to try out the other machines. But overall the gym just visually is unmatched and the quality of dumbbells and benches are awesome.

3 janvier 2026
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Réponse de JD Gyms - Cardiff

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Noté 1 sur 5 étoiles

Good equipment

Good equipment, that's all. Dirty, rubbish everywhere and smells!

20 novembre 2025
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Réponse de JD Gyms - Cardiff

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Noté 3 sur 5 étoiles

The machines are keep breaking

The machines are keep breaking, which affects the training that people are trying to make. Also, it takes too long for them to fix the machines.

14 novembre 2025
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Réponse de JD Gyms - Cardiff

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Noté 2 sur 5 étoiles

Been member long time

Been member long time, price keep going up and up, it takes 3 to 4 weeks to fix equipment
Overcrowded, to many student
Toilets very dirty should have move into Saint david 2
New equipment breaking fast than old equipment

17 novembre 2025
Avis spontané
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Réponse de JD Gyms - Cardiff

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Noté 2 sur 5 étoiles

The mens changing room is absolutely…

The mens changing room is absolutely disgusting and some of the equipments seem outdated and hard to use compared to pure gym. I’m really considering canceling my membership because of this.

29 octobre 2025
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Réponse de JD Gyms - Cardiff

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Noté 5 sur 5 étoiles

The best gym in Cardiff city centre

The best gym in Cardiff city centre, miles better than Pure Gym and The Gym Group. Just had a refurb as well, never have to wait for anything now. Plenty of space, plenty of cables, plenty of racks and platforms, plenty pull up bars. Can never complain. Staff are nice as well, especially the general manager Tom and duty manager Rares.

31 octobre 2025
Avis spontané
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Réponse de JD Gyms - Cardiff

Hello, we're happy to hear that you're so impressed with our Cardiff gym! We appreciate your recognition of the team's support too.
The JD Gyms Team 💚

Noté 4 sur 5 étoiles

Repair the lifts!

Repair the lifts!
The lifts have been out of order for more than a year.
With the lifts being out of order customers have to climb 66 steps, which is impossible for partially disabled people who would like to use the gym.

23 octobre 2025
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Réponse de JD Gyms - Cardiff

Hi - Thanks for taking the time to leave this review. We appreciate your feedback. We are working to resolve this as soon as possible.
The JD Gyms Team 💚

Noté 3 sur 5 étoiles

Cheaper prices would be great

Cheaper prices would be great, so that we can use other gym establishments.

Really good gym, great machines.
Do miss spin bike sessions but understand giving the amount of space available the cable area works fine.

Staff are all very helpful

20 octobre 2025
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Réponse de JD Gyms - Cardiff

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Noté 1 sur 5 étoiles

I haven’t been able to cancel my…

I haven’t been able to cancel my membership. I’ve emailed multiple times and am unable to log in with the app

28 septembre 2025
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Réponse de JD Gyms - Cardiff

Hi – Thank you for your review. As per our terms and conditions, you’re more than welcome to cancel your direct debit at any time to avoid any further payments being collected as our memberships are not contracted.
The JD Gyms Team 💚

Noté 3 sur 5 étoiles

Implementation of sanitising stations

It would be much appreciated if sanitising stations were added around the gym for health and hygiene purposes

5 octobre 2025
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Réponse de JD Gyms - Cardiff

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

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