I AM VERY MUCH DISAPPOINTED I SENT LOT OF E MAILS TO RESOLVE MY ISSUES TO ACCESS THE GYM EVEN I PAID AND MY DIRECT DEBIT IS BEEN GOING AND FROM LAST 2 MONTHS THEY DID NOT RESPONDED AND RIVERT FOR MY E... Voir plus
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Lisez les avis des autres
I've been going to JD gyms for around 3 months now and I haven't got a complaint to give them as of yet. All the staff are really polite and all the equipment is top of the range so no set backs whils... Voir plus
L'entreprise a répondu
Thanks to my brother and Mike at JD Gyms Oldbury, I was able to get in a session while in Birmingham visiting family. Good size gym on two levels. Well equipped with a modern feel. Cardio and free wei... Voir plus
L'entreprise a répondu
Great gym and friendly staff, the manager Adam is exceptionally helpful and very friendly. I do personal training with Kayleigh and I can’t express how much she has changed my life. She has helped m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de JD Gyms - Oldbury
Écrit par l'entreprise
Coordonnées de contact
Birchley Island, B69 4RJ, Oldbury, England, Royaume-Uni
- 0121 227 3473
3,8
Bien
130 avis
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I AM VERY MUCH DISAPPOINTED I SENT LOT…
I AM VERY MUCH DISAPPOINTED I SENT LOT OF E MAILS TO RESOLVE MY ISSUES TO ACCESS THE GYM EVEN I PAID AND MY DIRECT DEBIT IS BEEN GOING AND FROM LAST 2 MONTHS THEY DID NOT RESPONDED AND RIVERT FOR MY E MAIL S VERY BAD CUSTOMER SERVICE EVEN MANGER SAID HE CANT DO ANYTHING ITS JUST A CHANGE OF ONE DIGIT AND I SENT LOT E MAILS . I AM SO MUCH DISAPPOINTED .
23 mai 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Great experience and great gym
I've been going to JD gyms for around 3 months now and I haven't got a complaint to give them as of yet. All the staff are really polite and all the equipment is top of the range so no set backs whilst working out. All the facilities are clean and the vending machines are great and staked with everything you need from starting your workout to finishing.
1 mai 2026
Avis spontané
Réponse de JD Gyms - Oldbury
Hi there – Thank you for taking the time to leave such a fantastic review, we’re thrilled to see your feedback ⭐
It’s great to hear you’ve had such a positive experience since joining, especially that you’ve found the team polite and the equipment top of the range – that’s exactly what we aim to provide 🙌
We’re also really pleased to hear you’re happy with the cleanliness and facilities, and that the vending machines are keeping you fuelled before and after your workouts 💪
Thanks again for your kind words, and keep up the great work!
The JD Gyms Team 💚
You have all the machines/weights that…
You have all the machines/weights that I need. The atmosphere is good and the gym is reasonably clean. The only thing I wanted to complain about is you guys turning off the air conditioning at night in the summer months when people like me still wish to train at night comfortably. Also, allow me to get into the gym more than once for the day. Eg, if I forget my phone in the car after going into the gym, I can’t get back in for the day. It’s happened before and it’s annoying.
16 mars 2026
Réponse de JD Gyms - Oldbury
Hi – It's great to hear our equipment suits your needs, and you enjoy the gym's atmosphere. If you come back a second time in the same day, please press the green button near the entrance and a member of the team can assist you further. We appreciate your feedback and will take it into consideration as we continue to improve our facilities.
The JD Gyms Team 💚
Gym is ok
Gym is ok, but does get crowded a shame I cancelled my membership as JD gyms should in my opinion protect the business potential thefts even if it's not on site, Ie just Curstiosy emails about leaving bikes opposite gym in bike rack, trained there for an hour last week ( life is good) came out to my £2500 legal e-bike being stolen, reported to police no CCTV footage and police also mentioned this has happened before there. I suggest to protect the reputation of the business you just send out Curstiosy emails about bike thieves in the area or just put notices on the entrance warning about bike racks being a potential target for thefts I had 2 locks on the bike and it still got robbed
16 février 2026
Avis spontané
Réponse de JD Gyms - Oldbury
Hello – Thanks for taking the time to leave this review. We’re sorry to hear about your experience, as we understand how frustrating and upsetting this situation must have been. While the bike racks near our gyms are used at members’ own risk, we do appreciate your suggestions. Thank you for sharing your feedback.
The JD Gyms Team 💚
Brill gym and the staff r great
Brill gym and the staff r great
My best mate (to be my pt ). She is a proper professional
22 janvier 2026
Avis spontané
Réponse de JD Gyms - Oldbury
Hello - We're happy to hear that you enjoyed your experience at our gym! We appreciate your positive feedback regarding our staff. Thanks! The JD Gyms Team 💚
Access and equipment issues
QR code sign in system has not worked on multiple occasions. Broken or worn equipment (i.e. cable machines, chest press and peck deck were all uneven, unsteady and/or wobbly). No disabled toilet or changing access.
5 janvier 2026
Réponse de JD Gyms - Oldbury
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚
Great gym!!
23 décembre 2025
Avis spontané
Réponse de JD Gyms - Oldbury
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
5* gym
The gym is clean and hygienic and has the best quality and quantity of machines and the staff are so welcoming and supportive.
11 octobre 2025
Avis spontané
Réponse de JD Gyms - Oldbury
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Great gym cant complain nothing wrong…
Great gym cant complain nothing wrong staff friendly and approachable and all machines that one can need
15 juillet 2025
Avis spontané
Réponse de JD Gyms - Oldbury
Hi there Aamir - Thank you for taking the time to leave this review, we are really pleased to see it is 5 stars and see your positive comment!
Thanks, The JD Gyms Team 💚
Great staff
4 juin 2025
Avis spontané
Réponse de JD Gyms - Oldbury
Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚
Réponse de JD Gyms - Oldbury
Hi Ashleigh - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚
Réponse de JD Gyms - Oldbury
Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚
Réponse de JD Gyms - Oldbury
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Great customer service and good quality…
Great customer service and good quality equipment
Workers name was John real good guy
8 mai 2025
Avis spontané
Réponse de JD Gyms - Oldbury
Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚
Unfriendly and lazy gym staff
I went to join the gym at today 8May 2025. At around 11AM this morning. Gym staff was a male with ginger beard. I don’t want to mention his name. I asked if he could show me around so I know what’s available for equipments . He was so unfriendly and unwilling to show me around. It’s a shame. He couldn’t even show me the second floor I have to figure out myself. What a shame
8 mai 2025
Avis spontané
Do not join this gym
Do not join this gym, it’s impossible to cancel. They continue to take payments and won’t process cancellations so that they can continue taking payment. They also send threats to not cancel Direct Debit.
Peak time is it impossible to get any equipment.
The lighting is aggressive and distracting.
Not to mention unflattering for anyone with one feeling insecure.
Many pieces of equipment out of order.
3 février 2025
Avis spontané
Réponse de JD Gyms - Oldbury
Hi there
So long as you've submitted your cancellation request using our contact form, someone will process that and confirm via email for you. That's all you need to do:
https://www.jdgyms.co.uk/general-enquiries-form/
Best wishes
The JD Gyms Team
I like your gym but i have had already…
I like your gym but i have had already two unfair parking fines because of the fraudulent and dishonest company you use as a car park called Premier park as you can see in their reviews, they are an scam company when you appeal they do not answer and blame was your fault to charge you more and bully you to take you to court. I will change location but you should be aware.
18 octobre 2024
Avis spontané
Réponse de JD Gyms - Oldbury
Hi there
Thanks for taking the time to leave this review, we are sorry to see this is 1 star. We always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
Information regarding parking at any of our clubs is available on the home page of the club, on the JD Gyms website. There is also signage in the gym, to make members aware of the parking procedures.
There are certain gyms we have an affiliation with, but this is very few. If a fine is received at the gym, then we would suggest emailing the gym directly at oldbury@jdgyms.co.uk for further assistance.
Best wishes
The JD Gyms Team
My bar code is not working in any gym .
My bar code is not working in any gym .
Inconvenience
6 octobre 2024
Réponse de JD Gyms - Oldbury
Hi there
Thank you for your feedback
We understand your frustration with the barcode not working at any gym. We apologise for the inconvenience this has caused.
We are committed to providing a seamless experience for our members, and we are working to resolve this issue as quickly as possible.
Best wishes
The JD Gyms Team
Staff not good in Oldbury gym
8 septembre 2024
Réponse de JD Gyms - Oldbury
Hi there
Thanks for taking the time to leave us some feedback.
It's not good to hear that you didn't feel particularly welcomed by our team. We'll certainly raise this with the Oldbury Manager. Or if you would like to reach out to them, you can do so by emailing oldbury@jdgyms.co.uk
Best wishes
The JD Gyms Team
We are first day in gym..but my pin…
We are first day in gym..but my gym pin number are not scan your gym..
19 juillet 2024
Réponse de JD Gyms - Oldbury
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
To gain access to the gym, you just need to download the JD Gyms app and scan in with the QR code.
Best wishes
The JD Gyms Team
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