Scam
Scam! Sells knock off items and doesnt refund you but makes you send item back
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Scam! Sells knock off items and doesnt refund you but makes you send item back
Avoid this scam company at all costs! You purchase one thing online and end up receiving a knock off product, delivered in a damaged box. Then good luck trying to get a refund from them, they will try every option other than giving you the refund which you are legally entitled to!
Still waiting for my full refund after I paid for tracking to send the item back to them, so not only am I out of pocket for the money that I spend on the product but also money out of the tracked delivery that I paid for. Which has been delivered and signed for by them!
Disgusting scam website, avoid at all costs!
Not UK company a complete scam
Said they send me a refund three weeks ago and I’ve ignored every email since do not order a scam company
Bladeless fan worked OK 3 times. 4th time switched off with strong smell of burning. 3 emails sent but no reply. Strangely my poor review hasn't appeared on website. Avoid this company
This item arrived bashed and battered - nothing like the item shown on their website- utter shite!! Straight from China. Will be reporting to trading standards.
Ordered an item, a month later still not arrived, finally got tracking info and the goods coming straight from China
Clearly NOT a UK company
I raised a ticket to say where is my order, the response was
# its been sent
# ticket closed
2 weeks later still waiting
Wish I had not trusted this place with my order. The item has not arrived, no tracking information available, contact number is a mobile, replies to my e mails are all virtually the same, no answer to my specific questions. It’s now obvious that they do not supply but simply order from overseas. Very disappointed to say the least.
Waste of time and money - don’t use them!
Do not buy from this company! They do not hold anything in stock. If they ship, it's shipped from China. I ordered two lights. 1 arrived. I keep chasing for the second one, but still nothing, just promises. 1 month later, I still don't have the second light!
Very happy with my order and the delivery was on time also the customer service was very helpful
Thank you very much
Mustafa
I had a fantastic experience from start to finish. The quality of the bespoke light fitting exceeded my expectations, with incredible attention to detail and craftsmanship. Communication was excellent throughout, and everything was delivered exactly as promised. If you're looking for unique, beautifully made lighting and outstanding customer service, I wouldn't hesitate to recommend them. Absolutely delighted with the finished result! ⭐⭐⭐⭐⭐
Completely wrong item recieved, looks nothing similar to what was advertised, stay well clear
I’m not happy to get to the point where I need to write a negative review for an independent retailer but sadly I think others need to be warned. The delivery took approx 3 weeks and came direct from China so not the 2/3 days they advertise. It arrived broken and they do not answer the phone and answer emails very slowly. The suggested answer to my broken light is I go to a local glass supplier and buy the bit of broken glass and they will refund half the cost of the item. With regret I have had to issue a charge back as their behaviour is at best naive and at worst is just a scam.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.