jetsetcandy.com Avis 

The charms I ordered were cute. The “pearl” necklace looks very cheap. The pearls are not knotted, but rather jammed together so that it doesn’t lie flat. And the paper clip necklace is very very lightweight.

Shipping was slow, very slow. I received an email that part of my order was on back order but it didn’t indicate which part. I also had an item on my invoice that I had not ordered.

Information about the charms does not indicate that they must be taken to a jeweler to be installed on the necklace(s). You will not be able to wear your items immediately and will incur an additional charge to have a jeweler solder the charms onto the necklaces or bracelets.

Response times to questions varied from a day to several days.

Given that 3 out of 5 is average, this is average. The charms themselves are wonderful. Fun, collectible-for every location you can imagine. So for that, the rating is a 5. Customer Service is about a 3.5. Sometimes they are very responsive; other times I haven't heard back from them in days. Shipping recently has been extremely slow. I placed one order 11 days ago and it still has not been shipped, even though all items are in stock. Customer Service has been very apologetic about that, but I am still waiting ..... I realize that this is a small business, but somehow I think they could do better.

Love all of the products. They're great quality and so cute.

However, they don't have very good customer service response times. It takes forever to get some products and they don't get back to you very quickly. I've been waiting months for an order and they won't respond to my emails or calls.

I have had many occasions for which I chose to order charms/bracelets/luggage tags from JetSetCandy. I have been nothing but totally pleased with the response. They seem to have something for everyone and every occasion. I am always in awe of how up-to-date they are - e.g. when Covid hit, they came out with a charm of the hand sanitizer bottle and some wonderful "pill" containers and stickers. Every holiday brings a new and extremely clever charm. Their line of luggage tags is so fun to collect - I give them as gifts to my children and grandchildren to commemorate countries they've visited. They become a wonderful remembrance of trips taken.
In addition to me giving out gifts of JetSetCandy charms, my children (all 6) are represented by a charm of something special to each one - which have either been gifts to me or gifts I buy myself. I hang them all on one of their beautiful necklaces - thus wearing my "family" around my neck!
I know of a friend who wanted to give a gift to each of her bridesmaids - JetSetCandy helped her choose which charms and bracelet to present to each of them - and they arrived overseas in time for the wedding! The packaging for each item, whether bought in store or shipped, is absolutely beautiful. I have saved every box I ever got.
I have a couple of graduations coming up and can't wait to pick and choose what each grad will receive to remember the momentous occasion.
JetSetCandy is more than a way to amass memories - they are a way to live those memories every time you wear one of their unique items.

I am actually jealous of the other person who wrote the review that the product was shipped 5 days later and called it slow. I placed and order on January 28, 2022 and it is now March 10th and I haven't received anything. What's worse is I fell in love with so many charms the I went back and made 2 more orders. Again... nothing. I logged in tonight and the status shows unfulfilled. ??? I am so disappointed. I was really excited about seeing those charms.

Even though I had admired the travel themed jewelry (luggage tag charms, pendants in sterling silver, vermeil and 14kt gold) for sometime this was my first time to order. I thought the actual shipping was kind of slow. I believe it took 5 days from the time I placed my order until the order was picked up by USPS. Jetsetcandy.com provided excellent communications and tracking. Okay now for the really exciting part, my order of a necklace with mini bag tag charm with tiny plane and a regular sized bag tag charm which will go on my travel themed charm bracelet came exquisitely packaged. The necklace and charm were packed separately in high quality micro-suede mini pouches. Travel themed stickers were enclosed in the mailing pouch and all were tastefully wrapped in map imprinted tissue paper. The mint green gold imprinted gift box tied it all together. As an adult rarely is there a purchase that I make for myself that elicits such excitement, jetsetcandy.com hit the mark. I am extremely pleased and will be shopping with them again. This is the perfect gift for the traveler (armchair or otherwise) in your life. Note: the mini bag tag charm is really tiny, I would suggest sticking with the regular sized charm.