Jewellery Repairs UK Avis 

283
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’d lost a diamond from my trilogy engagement ring and was distraught. I thought about going through the insurance they said try looking online for repair shop who can assess the damage with photos wh... Voir plus

Noté 5 sur 5 étoiles

First class! Absolutely fantastic service and communication from start to finish. A flawless repair on my wife’s Tiffany bracelet. I am almost looking forward for something else to break so we can use... Voir plus

Noté 5 sur 5 étoiles

Would 100% recommend this company- I had my engagement ring repaired which had lost 2 diamonds and 2 claws and my pearl necklace which needed a complete restring and replacement stones and spacers. Th... Voir plus

Noté 5 sur 5 étoiles

Fantastic service from start to finish. The pricing was very competitive, the turnaround was impressively quick, and the repair is flawless. They fixed a broken link in my rope chain, and I genuinely... Voir plus

À propos de l'entreprise

  1. Service de réparation de bijoux

Écrit par l'entreprise

Jewellery Repairs by post Fully Insured - Door to Door - UK Based Simply post your jewellery to us for a free repair quote. Our services include ring repairs, ring resizing, reclawing, retyping, shank repairs, rhodium plating, chain repairs, bracelet repairs, stone replacement, engraving, clasp repair, cleaning, polishing, gold plating, earring repairs.


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4,9

Excellent

TrustScore 5 sur 5

283 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(283)

130 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing service!!

Amazing service!!
Great communication, attention to detail was perfect. Everything was done on time. I wish I had used this service sooner!! Thank you so much!!

20 février 2025
Avis spontané
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Réponse de Jewellery Repairs UK

Thanks so much Nola, we look forward to working for you again.

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Very quick response and kept me updated with the process. Very good price and my ring was returned quickly and in fantastic condition.
Thank you very much couldn’t have been happier with the service I received.
Would definitely recommend and use again

15 février 2025
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Réponse de Jewellery Repairs UK

Fantastic thanks so much we really appreciate it :)

Noté 5 sur 5 étoiles

Exceptional talent in jewellery…

Exceptional talent in jewellery repairs, with quick turnaround at a fair price, you are also kept up to date with how things are progressing, highly recommended

21 février 2025
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Réponse de Jewellery Repairs UK

Thanks so much for supporting our small business :)

Noté 5 sur 5 étoiles

The whole process was fantastic and the…

The whole process was fantastic and the result was outstanding. I had my 84 year old mothers locket restored for her, which she received from my father when she was 21 as a surprise ready for her birthday in March. I was overwhelmed by what I saw when I opened the package on its return, dents not visible anymore and looked as good as new. I would 100% recommended this company and will definitely use again. Thank you

14 février 2025
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Réponse de Jewellery Repairs UK

Hi Julie, it is so lovely to hear the stories behind such sentimental pieces. I hope your mother loves her newly restored precious locket when she gets it for her birthday. Thanks for the positive review we hope to work for you again :) Jasmine & Jason

Noté 5 sur 5 étoiles

Great service

Great service , looked after my very sentimental piece of jewellery with a great deal of care. I’m very pleased with the work that’s been done it’s never looked so good, now I can wear it every day knowing it fits perfectly and it’s strong enough !
Thank you ! Highly recommended xx

10 février 2025
Avis spontané
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Réponse de Jewellery Repairs UK

Thank you for taking the time to leave our small business this lovely review.

Noté 5 sur 5 étoiles

The only team I’ll use for jewellery repairs!!

From the very first enquiry I felt like I was in safe hands with Jasmine the communication was excellent and the delivery of my prepaid packaging was prompt! I was very confident sending my engagement ring to them and I’m so pleased I did, the work they have done is outstanding and the stone that needed securing is not budging, I think it’s more beautiful now than it was before! Couldn’t recommend highly enough, don’t hesitate to get in touch

17 janvier 2025
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Réponse de Jewellery Repairs UK

HI Katie, Thank you so much for your positive review - we look forward to hopefully working with you and your friends in the future :)

Noté 5 sur 5 étoiles

Absolutely fantastic service!

Absolutely fantastic service!
I was so worried about sending my engagement ring away to be repaired. Jasmine keeps in touch every step of the way and I was constantly updated. My ring returned, earlier than expected and it is as good as new. The repair work is outstanding. I asked for a small diamond to be replaced, for my ring to be straightened and for the other diamonds to be checked to see if they were loose. My ring when returned looked just like it did the day my husband proposed and I took it from the box.
Thank you so so much for repairing such a special piece of jewellery. I will most definitely use your business again and I will be recommending you to anyone that needs something repaired ♥️

13 février 2025
Avis spontané
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Réponse de Jewellery Repairs UK

THANK YOU Adrienne, we are so pleased you are happy with the repair and your ring is looking like new. We look forward to working for you again soon. Jasmine & Jason

Noté 5 sur 5 étoiles

Perfection

This service was a convenient way to find a perfect solution to meet my needs. The high street no longer seems to have independent jewellers and the ones that are out there, know they can take advantage of overpricing.
I stumbled across Jewellery Repairs UK, and from start to finish the service and attentive approach was absolutely amazing.!!
Communication was great. Jasmine was informative and very helpful.
Promises were fulfilled and the end product, spoke for itself.
Highly recommended. You will not be disappointed.!!
Thanks to both of you.

12 février 2025
Avis spontané
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Réponse de Jewellery Repairs UK

Thanks Darren for taking the time to leave us this review and letting people know about our small business.

Noté 5 sur 5 étoiles

Engagement ring diamond repair.

I had my wife's cluster diamond engagement ring repaired. The ring is over 50 years old and had lost a small diamond. The ring was repaired and looked like new for a very reasonable price. The repair was prompt and the whole affair of sending the ring off was very easy. We are very pleased with all aspects of the repair and I would, if I needed any jewellery repaired, use this small company.

22 janvier 2025
Avis spontané
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Réponse de Jewellery Repairs UK

Thank you for your review, we appreciate it very much :)

Noté 4 sur 5 étoiles

Great repair of delicate gold necklace

Great repair of delicate gold necklace. My only gripe was the shock of the shipping costs at £18.00 and there weren't a lot of options and certainly no cheaper options for shipping. I understand the need to insure products but there are different levels of insurance as well.

10 février 2025
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Réponse de Jewellery Repairs UK

Thank you for your review! We're absolutely thrilled that you're happy with your jewellery repair! As for the postage costs—trust us, we wince every time we see them too. But alas, if there were a cheaper way to send jewellery insured safely, we’d be shouting it from the rooftops!
Royal Mail’s pricing is, unfortunately, set in stone, and we charge exactly what they charge us, plus consumables, we make no profit on posting (in fact we loose a little) For full transparency, we break it all down here: https://jewelleryrepairsuk.com/delivery-breakdown/.
For those looking for a slightly cheaper option, we do offer Tracked 48 (£12), but it’s not insured—so if your jewellery decides to take a spontaneous holiday, Royal Mail won’t cover it. We don’t want that for you (or for our own sleepless nights), which is why we strongly recommend the fully insured option—much less risk of it wandering off!
We always offer free quotes and will even return your jewellery at no cost if the postage isn’t to your liking. But just to be clear—we’re not in a secret partnership with Royal Mail, plotting postage price hikes—we’re simply doing our best to get your treasured pieces back to you safely.
Thanks again for trusting us with your repair—we promise our jewellery fixes are better value than Royal Mail’s insured delivery rates.

Noté 5 sur 5 étoiles

Great customer service and very happy…

Great customer service and very happy with the end result. I have reached out via email to this business after googling jewelry repair. Jasmine has been so attentive and kept in touch with me throughout the whole process to give me updates and share the next septs of the process. They managed to repair broken clasps of 3 pairs of earrings from the likes of Monica Vinader, Atolea, AleYole/Ayo, which were gold vermeil/sterling silver. All of the earrings were polished and have more solid clips than when they were new. Would absolutely recommend Jasmine and Jason’s jewelry repair services.

7 février 2025
Avis spontané
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Réponse de Jewellery Repairs UK

Thank you so much for sending us your earrings for a new lease of life. We look forward to working for you again. Thank you Jasmine & Jason

Noté 5 sur 5 étoiles

An exceptional service

An exceptional service! Rings resized and looking brand new. I would highly recommend and will be using again. The communication during the process was fantastic - thank you.

6 février 2025
Avis spontané
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Réponse de Jewellery Repairs UK

Thank you so much for such a positive and kind review of our little business :) Jasmine & Jason

Noté 5 sur 5 étoiles

Thoroughly recommend.

Cannot be happier with results and the service I received. Really understanding and helpful. I needed 2 silver signet rings sized up and sizing beads added, Jasmine was really helpful and communicative. Delivery was quick and on time, will definitely be my go-to in the future for all jewellery needs.

7 février 2025
Avis spontané
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Réponse de Jewellery Repairs UK

Tommy we are really pleased the rings now fit you so well, I'm glad Jason's experience could guide you to the perfect size rings for you. Thanks for the review and we look forward to working for you again soon.

Noté 5 sur 5 étoiles

Magicians of metal.

Jason is clearly a very talented and patient guy as my gold hoop was quite badly damaged inside due to being over tightened.
The quote was far less than I imagined and the customer service provided by Jasmine was impeccable.
Happy to answer any questions and even send photos and videos of the repair work being carried out.
It was returned looking absolutely pristine.
I really can’t thank you guys enough.
A service like this is a rarity these days. Take advantage of it should you need any services for your jewellery.

5 février 2025
Avis spontané
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Réponse de Jewellery Repairs UK

Thanks for your kind words - we appreciate such a positive review.

Noté 5 sur 5 étoiles

Extremely Satisfied

The whole process of getting a quote and sending the ring by post was smooth and re-assuring and I was extremely pleased with the result. I had a ring from my grandmother restored in order to give to my daughter. It was bent out of shape and dull and is now looking like new. The gold and the stones are gleaming. Would not hesitate to recommend. Thank you so much.

27 janvier 2025
Avis spontané
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Réponse de Jewellery Repairs UK

Thanks for sending such a sentimental piece to us for restoration, and for leaving us the review, it's so appreciated.

Noté 5 sur 5 étoiles

Very good service

Very good service, communication from Jasmine was excellent and my bracelet was returned by the date I was told, in excellent condition and repaired as requested. Would definitely recommend.

31 janvier 2025
Avis spontané
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Réponse de Jewellery Repairs UK

We are pleased to have repaired your bracelet for you. Thanks for using and supporting our small business.

Noté 5 sur 5 étoiles

Excellent work and good communication

Excellent work and good communication. Professional service from start to finish.

Ruby from West Midlands

24 janvier 2025
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Réponse de Jewellery Repairs UK

Thanks you so much for your review. Please let us know who you are so I can send you a little voucher as a thank you

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service. Delighted with the repairs to my diamond earrings. Would highly recommend Jasmine and Jason, excellent communication, repairs were completed quickly and the process was very convenient. Many thanks.

24 janvier 2025
Avis spontané
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Réponse de Jewellery Repairs UK

Thanks for sending your diamond earrings to us for repair and supporting our business, we hope to work for you again in the future.

Noté 5 sur 5 étoiles

My engagement and wedding rings were…

My engagement and wedding rings were very scratched. Oh my, I received them today. They look brand new, thank you so much to Jasmine & Jason. I will definitely be recommending your services. Great communication all the way. Do not go anywhere else 😁

1 février 2025
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Réponse de Jewellery Repairs UK

Thats great to hear, we really appreciate you recommending us. Thank you

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