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Lisez les avis des autres

Noté 5 sur 5 étoiles

This was the first time I ever dove into this type of payment app. But I was definitely surprised with the level of ease and use. The sign up process was simple- it guided me right along and taught me... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

It has have me more opportunity to serve clients that do not have non card payments. It every now and then will have a glitch, but overall pleased!!

L'entreprise a répondu

Noté 3 sur 5 étoiles

Overall, I like Jim and found it fairly easy to use. However, the website builder lacks some important features I need for my DTF printing business. I need customers to be able to select shirt sizes,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

If I can be honest, I have used Jim for about 90 days, at first before consistent transactions would go through I guess I needed to be reviewed. I had to upload business documents to show I am a real... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de paiement
  2. aussi dans
  3. Service de paiement par carte de crédit

Écrit par l'entreprise

jim provides payment processing services, including accepting contactless payments through mobile devices. The company assists clients with transactions using debit cards, credit cards, and digital wallets through a mobile application.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

30 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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30 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

It has have me more opportunity to…

It has have me more opportunity to serve clients that do not have non card payments. It every now and then will have a glitch, but overall pleased!!

3 octobre 2026
Avis spontané
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Réponse de jim

We love hearing that jim is helping you serve more customers and create more opportunities for your business! We also appreciate the feedback about the occasional glitches — there’s always room to make the experience even better.
Thanks for choosing jim and sharing your experience with us!

Noté 2 sur 5 étoiles

I like being able to use a card with…

I like being able to use a card with Jim, but I do not like not having a card to do purchases or to withdraw cash. Having a digital card is sometimes inconvenient.

28 septembre 2026
Avis spontané
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Réponse de jim

Thanks for sharing your feedback! We’re glad you enjoy the convenience of the jim Card, and we appreciate your perspective on having a physical card and cash withdrawal options.

Feedback like this helps us understand what would make jim more useful in everyday situations, and we’ll make sure it’s heard.

Noté 4 sur 5 étoiles

Works great and was cheap at 1.99%

Works great and was cheap at 1.99%. but I tried to run a $1,500 transaction and it would decline on JIMs side, not the credit card holder.

Room for improvement.

We best and good luck.

25 septembre 2026
Avis spontané
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Réponse de jim

Thanks for the feedback! We’re glad you’ve been enjoying jim and our 1.99% pricing.

We appreciate you flagging the declined transaction as an area for improvement. If you’re still experiencing this issue, please reach out through our official support channels so our team can take a closer look and help.

Noté 5 sur 5 étoiles

5 stars

5 stars great and very useful app

20 septembre 2026
Avis spontané
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Réponse de jim

Hi Jennifer! We’re so glad you’re finding jim useful and enjoying the app. We really appreciate you taking the time to share the love!

Noté 5 sur 5 étoiles

They are awesome

They are awesome. They fixed my problem way faster than I expected. So thumbs up to Jim for making it easier.

16 septembre 2026
Avis spontané
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Réponse de jim

We love hearing that! Getting you back on track quickly is exactly the kind of experience we want with JIM. Thanks for the thumbs up and for taking the time to share the love — we’re happy we could make things easier for you!

Noté 5 sur 5 étoiles

Thank you

I love the consistency and customer AI has been helpful every time ..
This works when square doesn't..
Sometimes square wont even open ..
Jim is amazing thank you

22 août 2026
Avis spontané
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Réponse de jim

We love hearing this! We're glad JIM has been consistent for you and that our AI support has been helpful whenever you needed it.

Thanks for choosing JIM and for sharing such great feedback!

Noté 2 sur 5 étoiles

When I can sign in it works great

When I can sign in it works great. love it, but I've had issues signing in. I try signing in, using biometrics, and the screen just keeps Jim's logo up and doesn't go any further. I've had to use different apps to take payment. It has happened the last 4 events I have set up at.

5 septembre 2026
Avis spontané
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Réponse de jim

Hi Kevin! Sorry you’ve been running into this. We’ve reached out directly to better understand the sign-in issue and are waiting to hear back so we can look into it further.

Noté 5 sur 5 étoiles

Hands down the support the guidance…

Hands down the support the guidance generated by this app is Hands down. It has so many features to help get your business up and running that i will be forever grateful. Thank you Jim.com

13 septembre 2026
Avis spontané
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Réponse de jim

This means a lot to us! We're so glad JIM’s support, guidance, and features are helping you build and grow your business.

Thank you for trusting JIM and for sharing your experience with us!

Noté 5 sur 5 étoiles

JIM has been a life changer!

JIM has been a life changer!
My hubby and I set up at different farmers markets. Before JIM we could not take credit cards and LOST customers. But JIM saved the day.. AND the customers. It's so convenient being right on my phone. It works well! Only had 2 occasions that it couldn't read the card. Thank you JIM

1 septembre 2026
Avis spontané
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Réponse de jim

We love hearing this! We're so glad JIM has made it easier for you and your husband to accept card payments at your farmers markets and keep those sales going.

Thanks for trusting JIM to be part of your business — and for taking the time to share the love!

Noté 5 sur 5 étoiles

After reading many reviews

After reading many reviews
I can’t understand the issues others are having.
I love Jim everything works great.
As far as access to your money, it’s very easy and there are FREE options to accessing your funds.
I give Jim 5 ⭐️’s

11 septembre 2026
Avis spontané
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Réponse de jim

Glad Jim has been working smoothly for you and that accessing your funds has been easy. Thanks for sharing!

Noté 3 sur 5 étoiles

Good website builder, but limited for a DTF print shop

Overall, I like Jim and found it fairly easy to use. However, the website builder lacks some important features I need for my DTF printing business. I need customers to be able to select shirt sizes, colors, quantities, and other options, as well as upload their own print files when placing an order. Unfortunately, the builder does not seem flexible enough to create this type of ordering system. It works well for a basic business website, but it needs more advanced product options and file-upload features for custom printing businesses.

10 septembre 2026
Avis spontané
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Réponse de jim

Hi! Glad Jim has been easy to use overall. More advanced product options and customer file uploads would be especially useful for custom print shops, our team is currently working into bring more features like that

Noté 5 sur 5 étoiles

I can't say enough good things easy…

I can't say enough good things easy safe the jim assistant is great once I can connect shipping & i have a product 3 for $12 1 for $5 but on jim I had to lose a dollar it can't do the 1 for $5 so it has to $4 I am happy

4 septembre 2026
Avis spontané
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Réponse de jim

Glad Jim has been easy to use and the assistant is working well for you! We also appreciate the feedback on flexible product pricing and shipping options.

Noté 5 sur 5 étoiles

Really like it

Really like it. Very easy to use, people like that they just have to tap my phone

10 septembre 2026
Avis spontané
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Réponse de jim

Glad Jim is making checkout easy! A quick tap and your customers are good to go.

Noté 5 sur 5 étoiles

I'm happy with everything

I'm happy with everything

10 septembre 2026
Avis spontané
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Réponse de jim

That’s what we like to hear! Glad Jim has been working well for you across the board.

Noté 3 sur 5 étoiles

Money gets stuck in there no easy ATM access no ATM card.

It’s great for touchless transactions. The fees are less, but it’s harder to get your money. If you want to get your money you have to pay to transfer. It’s a pain in the butt. There’s no physical card. You can’t pull money out of the bank. Don’t even have a physical card it’s brutally annoying once they have a physical card, I think it’ll be better. Otherwise pay to transfer it or transfer to your bank and wait, get with the times man.

10 septembre 2026
Avis spontané
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Réponse de jim

Hello! We hear you on wanting easier access to your funds. A physical card and more cash access options would make a difference, and we appreciate you sharing that feedback.

Noté 5 sur 5 étoiles

I LOVE JIM

I love using JIM, especially for its credit card-to-ACH transfer feature. It has been a game-changer for my cash flow, providing much-needed financial flexibility when funds are tight.

8 septembre 2026
Avis spontané
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Réponse de jim

That’s what we like to hear! Glad Jim is helping you manage cash flow and giving your business some extra breathing room when needed.

Noté 5 sur 5 étoiles

Jim has worked very well

Jim has worked very well. The app is fast and the fee is reasonable.

10 septembre 2026
Avis spontané
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Réponse de jim

That's awesome to hear! We're glad Jim has been fast, reliable, and a good fit for your business. Thanks for sharing!

Noté 5 sur 5 étoiles

It is a very easy card to use

It is a very easy card to use. Any place a debit or credit card is accepted. It cuts down on cash transactions, which most people go cashless. These days.
I have had no problem.

10 septembre 2026
Avis spontané
Logo de jim

Réponse de jim

Love hearing that! Glad the Jim card has been easy and reliable for you. Thanks for sharing your experience 🖤

Noté 5 sur 5 étoiles

This was the first time I ever dove…

This was the first time I ever dove into this type of payment app. But I was definitely surprised with the level of ease and use. The sign up process was simple- it guided me right along and taught me exactly how to get set up to receive payments then add the card to my digital wallet to use at my command. Simplicity is what I was needing in today's hectic world.

10 août 2026
Avis spontané
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Réponse de jim

We're happy to hear that jim could keep things simple for you! That's exactly what Jim is built for. Glad your first experience has been a great one ☺️

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