Purchased the SIM before our trip last year as we are long-time Abroad fans, so figured it was probably not junk. We travelled around Japan for 3 weeks - Osaka, Tokyo, Fukuoka, Kanazawa - and after tu... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Purchased the SIM before our trip last year as we are long-time Abroad fans, so figured it was probably not junk. We travelled around Japan for 3 weeks - Osaka, Tokyo, Fukuoka, Kanazawa - and after tu... Voir plus
L'entreprise a répondu
Big fan of Chris and wanted to support him - the esim did not let me down. Between Tokyo, Osaka, Nara, and Kyoto, the connection performed admirably. I bought the unlimited 15-day and never experience... Voir plus
L'entreprise a répondu
All I can say was we were 50 metres below ground, half way crossing the Kanmon Strait between Kyushu and Honshu, and we had perfect 4G reception with great speeds. I can't even get that kinda mobile r... Voir plus
L'entreprise a répondu
Without a doubt the best eSIM I’ve ever used, travelling all across Tokyo and beyond it’s always fast and I’ve never had signal loss, even in the metro. It might seem a bit expensive but worth every p... Voir plus
L'entreprise a répondu
Journey Japan eSIM is a Japan-focused digital SIM service made in collaboration with Chris Broad, one of Japan’s most respected and trusted travel creators. Using Japan’s top-tier local network, Journey Japan eSIM help travelers explore Japan with ease by providing fast data, simple setup, and strong nationwide coverage.
Tokyo, Japon
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Recent trip to Japan was made easy by being connected.
Journey was a simple purchase, ease of use, perfect for my needs and will be using again in the future.

Réponse de Journey Japan eSIM
used Journey Japan eSIM in June last year. It was super easy, and worked everywhere we went in japan zero issues would recommend over anyone else and i have used a few before.

Réponse de Journey Japan eSIM
I began my trip in Fukuoka, road tripped all around the Kyushu region, then slowly made my way to Narita. This was my first time using an eSIM- it was easy to initiate and gave me no issues during the entire 30 days of my trip. I had great signal in every area I travelled to even in a small, seemingly nearly abandoned, coastal town in Oita and at a shrine that was nestled deep into some very thick woods out in the middle of nowhere. I was nervous about not having signal in the small towns and remote places that I visited since I was alone so I was very happy with the service and felt totally comfortable and safe exploring knowing that I could make a phone call should an emergent situation occur!
10/10 Recommend! I will be using this again in the future! :)

Réponse de Journey Japan eSIM
I am in a special situation where I need wifi and cant have it installed in my dorm because of school rules. (They SPECIFICALLY told me "No, you cannot install internet here"). So I purchase the JJEsim once a month while I'm living here for the next year as a student. Of course the school has wifi, and cafés and restaurants all over Japan have free Wifi. But when I'm on the go or in more remote areas, it's been AMAZING! Literally can use my phone for everything! Fun, homework, emails, streaming! I got a TV so I can cast from my phone and I can also use my phone as a Hotspot whenever I need to use my laptop. Love this esim! Its been a lifesaver! It never stops working. Occasionally in SUPER congested areas or way underground in the subway the internet can be a little slow, but I've never lost connection. And I'm so grateful because me and my friends have been dependent on good internet connection while living here in Tokyo, especially when we need directions to places we've never been. I use this esim for all my internet needs and it hasn't let me down once. Because I live here and I need the internet for all sorts of things, I purchase the unlimited plan once a month. When the month is up I just swap to a new esim. However, if you were coming to Japan for a short or midlength trip, you might not need the unlimited plan. You'd have to know how much data you use, but there are lots of options to choose from. The unlimited IS truly unlimited though. Chris didn't lie about that. I never get throttled, I never lose connection, and I am pretty much using the internet almost 24/7 (I use a lot of data). But its fantastic! I'm never without service! So I'll continue to use JJEsim to help me with all my internet searching needs. Thanks Chris 🥰

Réponse de Journey Japan eSIM
So glad we used yall for our December 2025 trip! It was easy to pay, set up and use. We never ran out of gigs and it worked without fail at every area we went, Tokyo, Yokohama, Kamakura, Kyoto, Osaka, Nara even the super remote bamboo woods we went to. We will use yall again for our next trip for sure 🥰

Réponse de Journey Japan eSIM
Very easy to install with clear instructions provided on how to connect both iphone and androids. For 3 weeks we got the 50GB package but leaving it on all the time with connecting to internet at hotels only used 15GB without being strict with data usage. Price is good and no issues with bad service even while skiing.

Réponse de Journey Japan eSIM
I travel to Japan every year and this was the first esim that worked reliably the entire time.

Réponse de Journey Japan eSIM
Everything was smooth. Had a better signal than my pocket wifi from sakura mobile. 100% recommended!

Réponse de Journey Japan eSIM
Worked great for the 2.5 weeks we were in Japan, and got us a discount at the LOST bar in Tokyo

Réponse de Journey Japan eSIM
Easy to setup and good coverage across the country. Would recommend. Even better if you find a rebate code online (they are easy to find)

Réponse de Journey Japan eSIM
Used this eSIM service in Oct 2025. First time using an eSIM. Was very easy to get setup and once it was activated - we had zero issues for our 3 week trip in Japan.
Highly recommend supporting this company.

Réponse de Journey Japan eSIM
Overall a great experience. I installed the eSim before leaving home and enabled it once we landed in Japan. There was a very minor hiccup in that the default access point option didn't work for me, but I just selected the other option and after that everything was fine. I travelled to Tokyo, Nagoya, Marugame, Osaka, Naha (Okinawa) and Zamami Island (small island near Naha, population 500 people) - in all cases I had a great connection. I was even able to upload photos and video in the middle of the sea between Zamami and Naha, which I really did not expect.

Réponse de Journey Japan eSIM
They use the best network provider. (Tried others before) Installation is easy and clear. And I get to support an amazing film maker. Win-win!

Réponse de Journey Japan eSIM
Service was great, It did drop out in a few places but they were in the middle of rural Japan, in places where 99% of people who will use this would never go, I am really surprised at how good the Coverage was! I did find it a bit tricky to initially set it up in my phone (google pixel 7 pro) but I'm not the most tech savvy person. I used it from Fukuoka, all along the west coast and up to Hokkaido and it was flawless

Réponse de Journey Japan eSIM
Good support, decently priced and never once dropped network on my trip over multiple cities. Thanks !

Réponse de Journey Japan eSIM
I bought an E-Sim ahead of time for my trip to Japan. Everything worked like a charm. I got a guide and was told to activate once in Japan. Did what the guide said, activated my E-Sim in the Android settings and had Internet right away. Reception was great everywhere I went, never had any issues.
5/5 recommend

Réponse de Journey Japan eSIM
Simple Setup and Very Good Coverage!
Loved everything about this E-Sim. It was our perfect Travel Companion throughout the 3 Weeks in Japan. Everywhere we went from Tokyo over Sendai and Nagano, we always had a stable connection and fast internet. The prices are more than fair and the benefits are great! So if you want to travel Japan with ease, than grab one of those SIM cards from Journey Japan !

Réponse de Journey Japan eSIM
Ottimo servizio, non ho avuto problemi di connessione neanche nelle zone di montagna più remote, super soddisfatto!!! Consiglio a chi vuole uscire dalle rotte più battute!

Réponse de Journey Japan eSIM
Only had signal about 60% of my trip and even when I did the speeds really weren't great, super slow and seems to be on the expensive side for what it is

Réponse de Journey Japan eSIM
Worked perfectly as described! Had signal the entire trip.

Réponse de Journey Japan eSIM
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.