J.LUXE.FIT Avis 

Always such great quality, never disappointed.

Leggings were ok, material is soft but they do roll down when exercising.
Slow to send items.
Had to return an item due to fit. Very slow to refund (still waiting after over two weeks and emails). Hoping I actually receive the refund. Unlikely to purchase from them again.

Lovely people running the show :-) Products are absolutely gorgeous, well designed and very affordable. I just recommended J.Luxe to a few more people.

Had jluxe leggings before and love how comfortable they are, so ordered more

The leggings fit perfectly very comfortable and no rolling down at the waist. Bought i pair for myself and my teenage daughter will definitely be purchasing more.

Jluxe clothing, service and customer service is always top marks!
Gorgeous pieces, great discounts and swift delivery. Will be buying more…but I think we already knew that 😉

Returned 2 fleeces that were way oversized and bought them in a smaller size as good quality product (5 star for that) Return was never completed. Item lost in the post? Sent the item 4 weeks ago but still no refund. Emailed multiple times as refund is over £100 but I have been ignored each time. Poor communication. Would not use again

This is the 3rd mystery bag I have purchased and it will be my last. None of my items match meaning I have to spend more money to be able to wear any of the items. I presumed they were a way to get quality items at a lower cost, which they are, although I am saving nothing when I have to purchase several other items to be able to wear them. You see influencers posting their mystery items and they match?!

I stumbled on this brand at the recommendation of Tabitha Warley/Takeheart and am so so glad I did. The product ordered is absolutely beautiful - soft and comfy. There was an issue with my first order and Lou was SO kind, and so quick to resolve the issue with speed and professionalism. I would highly recommend this lovely independent brand not only for the beautiful, quality products but also their strong customer focussed ethos. Thank you so much 💗

I placed an order for over £300 from the Miss Greedy Homes collection on 30th January. By 12th February I still hadn’t received my order or any update, so I emailed J Luxe to chase it. I received no response.

As I was still within my legal cooling-off period under the Consumer Contracts Regulations 2013, I then emailed requesting to cancel the order. I eventually received a reply saying they would look into it. However, just two hours later I received a dispatch notification despite my cancellation already being submitted. Under consumer law, dispatching goods after a valid cancellation does not reinstate the contract.

I raised a formal complaint and was told I could return the parcel. I explained that as the cancellation had already been made, the return should be at their cost.

By 21st February I still hadn’t received the parcel and again received no response to my emails. Between 21st–26th February I received delivery notifications saying the parcel couldn’t be delivered. On 26th February I received a delivery notice only to discover the parcel had actually been returned to sender.

The fulfilment team then incorrectly claimed my postcode was wrong (it wasn’t). After several emails back and forth, they eventually admitted the mistake.

It took until 8th March to finally receive a refund and even then the postage was excluded. After further emails, the postage was eventually refunded on 10th March.

From start to finish this was an unnecessarily stressful experience involving poor communication, incorrect information, and a failure to handle a simple cancellation properly.

If you’re looking for a straightforward and hassle-free online shopping experience, I would strongly advise avoiding this company.

The best leggings I have bought. Absolutely obsessed, now my daughter is too! Feel comfy and amazing when wearing them. Thank you

Had to chase delivery as i wasnt told it had sold out. However it was worth the wait. Large sizing so order 1 size smaller

This is one of the best products on the market

I have been wearing leggings from Jluxe for years now. As a plus sized tall girl I found it hard to find leggings that were squat proof and size inclusive, great value for money, buttery soft, washed well, came in great colours, had at least one pocket big enough to put my phone in on a run, and held me in without folding over at the top or digging in. Somehow these leggings tick every single box! I wear them every day as a dog walker, gym goer, busy mum of 3. They are phenomenal! I also have the shorts, flares and socks too!

I have a complete addiction to this website. I’ve never had leggings so comfortable, they fit so well and make you look and feel amazing. I also have the knitted jumpers, 2 in each colour. I am totally OBSESSED

Cannot comment on the clothing as I haven’t recieved it.
Ordered on 01/01, which advised 2-4 day delivery. After about a week I emailed and asked for an update and someone emailed back straight away saying they would look into it. On 12/01 after again not hearing anything I emailed and was told that one of the items I had ordered was out of stock, and asked if I wanted anything instead. Not sure why it took 12 days for them to realise it was out of stock?
This issue still hasn’t been resolved. I am thinking that I just got unlucky as all other reviews are great, but it’s very frustrating!

Excellent service and my wife loves the fit of the leggings - she will be buying more

Great quality

My niece really likes the feel off the leggings as she is a dance teacher

So I'm in Canada and I ordered a coat from Jluxe i had to pay 27 for shipping which suxed but I was still excited for my purchase. when it arrived I was charged 43 dollars for tarrifs at the border needless to say this was adding up and I was very hopeful the coat would fit. When I finally got it and paid all those extras I have to admit I absolutely loved it! I hated all these extra fees but I absolutely love this jacket the fit everything. I would still recommend it id just say if your Canada be prepared for these extras but it is a wonderful jacket. Also 1 size up from Canadian sizing.😉