John Bell & Croyden Avis 307

TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

They cancelled my order because I assume they didn't want to sell at that price. Product is now advertised on their website at higher price. Could be a ruse to advertise at a lower price just to get y... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used John Bell and Croyden for some years when I have either worked near or, for a short time lived near, the shop. Even though I am further out of London now, I continue to purchase as I find... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Purchased a MASON PEARSON Handy Sensitive Bristle Hairbrush SB3. This is an excellent hair brush. I wish I had discovered this hairbrush brand a long time ago. It stops the static build up and transf... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Love this company, been buying from them, mostly in person, since 1975 when my daughter was born and it was the only shop that sold disposable nappies small enough. Online is great, they’ve never let... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Pharmacie
  2. Magasin de produits de beauté
  3. Exportateur de médicaments
  4. Grossiste en produits pharmaceutiques
  5. Magasin de vitamines et compléments alimentaires

Écrit par l'entreprise

John Bell & Croyden is the Wellbeing Emporium and Pharmacy setting standards in providing bespoke and truly holistic health solutions under one roof. We have experience gained from over 200 years in the business and have earned a global reputation for delivering excellence, innovation and first class products and service.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

307 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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Noté 5 sur 5 étoiles

Fast delivery thank you

Fast delivery thank you. Product was more reasonably priced on this website, would order again.

1 juillet 2024
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Réponse de John Bell & Croyden

Dear, Anon

Thank you for your lovely review! We hope to see you again soon.

Kind regards

Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles
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Réponse de John Bell & Croyden

Dear, IB

Thank you for your lovely review! We hope to see you again soon.

Kind regards

Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

Very fast service.

28 juin 2024
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Réponse de John Bell & Croyden

Dear, Toni

Thank you for your lovely review! We hope to see you again soon.

Kind regards

Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

Such lovely people to deal with always…

Such lovely people to deal with always answer queries very helpful. On posting orders extremely prompt..thank you

27 juin 2024
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Réponse de John Bell & Croyden

Dear, Angeli

Thank you for your lovely review! We hope to see you again soon.

Kind regards

Charley-Louise
Customer Experience Team Leader

Noté 3 sur 5 étoiles

Not worth it

The prices were good on the website however I ordered 500ml of a Foaming wash and received only 200ml. I'm annoyed at this, as this was the only reason I placed the order with them in the first place. Now returning this item for a full refund. Such a nuisance and inconvenient.

27 juin 2024
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Réponse de John Bell & Croyden

Dear, Anon

Thank you for review, and we apologize for the inconvenience caused, if you could kindly email us at jbc@johnbellcroyden.co.uk so we can look into this for you.

Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles
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Réponse de John Bell & Croyden

Dear, David

Thank you for your lovely review! We hope to see you again soon.

Kind regards

Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

Easy site to use and swift delivery

Easy site to use and swift delivery

3 juillet 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, Terry

Thank you for your lovely review! We hope to see you again soon.

Kind regards

Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

Really fast delivery & best prices for…

Really fast delivery & best prices for products I’m looking for

12 juin 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, Emma

Thank you for your lovely review! We hope to see you again soon.

Kind regards

Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

Brilliant Product Choice!

Brilliant Product choice, quality and speed of delivery. I will definitely be using you again!

22 juin 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, Delyth

Thank you for your lovely review! We hope to see you again soon.

Kind regards

Charley-Louise
Customer Experience Team Leader

Noté 1 sur 5 étoiles

Absolutely unprofessional company- most…

Absolutely unprofessional company- most online orders result in unfulfilled stock yet payment is taken for the ENTIRE order

Please avoid as non existent customer service and lazy staff

2 juillet 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, DS

Please get in touch with us at jbc@johnbellcroyden.co.uk so we can rectify this.

Kind regards

The John Bell & Croyden Customer Experience Team

Noté 5 sur 5 étoiles

First time ordering

First time ordering from John Bell & Croydon but certainly won't be the last. Easy to select product and place order. Very rapid delivery, well packaged and competitive prices for what was ordered. What more do you need?

3 juin 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, Malcolm

Thank you for your lovely review! We hope to see you again soon.

Kind regards

Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

Really pleased with the service

Really pleased with the service, item was cheaper via them and arrived quickly

2 juillet 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, Jo

Thank you for your lovely review! We hope to see you again soon.

Kind regards

Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

I ordered something for the first time…

I ordered something for the first time from John be and croyden few weeks ago now. It was delivered the next day. Customer services was also very helpful. Happy Customer here

7 juin 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, Ez

Thank you for your lovely review! We hope to see you again soon.

Kind regards

Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

Highly Recommended. Great products and service.

Great products and great service. The best Chemist in London. I opted for click and collect on an item I was after and the whole process was seamless. Highly recommended.

6 juin 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, Phillip

Thank you for lovely review, we hope to see you again soon!

Kind regards
Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

Gold Standard Chemist

I have used John Bell and Croyden for some years when I have either worked near or, for a short time lived near, the shop. Even though I am further out of London now, I continue to purchase as I find their selection of products unparalleled. I ordered my most recent purchase online and collected in store. Staff were helpful and efficient. The product I bought (knee support) was well packaged and, as usual, I was made to feel valued. I have no hesitation in recommending them.

6 juin 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear,Hattie

Thank you for lovely review, we hope to see you again soon!

Kind regards
Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

great variety of vitamins and cosmetics…

great variety of vitamins and cosmetics at unbeatable prices, quick reliable shipping, and very nicely packaged.

21 juin 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, Johnny

Thank you for lovely review, we hope to see you again soon!

Kind regards
Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

Seamless Purchase and Top Tier Customer Service.

Seamless process from start to finish; very user friendly website! I usually go in store; from accompanying my Mother years back to being a customer myself too, I recently started ordering online, delivery was swift, products well packaged and Top tier customer service as always.
Oh I used the pickup service once too whilst I was going to be few streets away that week- Got pickup notification same day of order,got there my bag was packed ready, waiting & handed over by the ever so lovely lady at the till (wearing a Hijab) thanks.

17 mai 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, Olubunmi
Thank you for lovely review, we hope to see you again soon!

Kind regards
Charley-Louise
Customer Experience Team Leader

Noté 5 sur 5 étoiles

Availability of excellent products…

Availability of excellent products delivered safely and speedily as promised. Will definitely order again and visit the store when in London.

13 mai 2024
Avis spontané
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Réponse de John Bell & Croyden

Dear, Barbara

Thank you for lovely review, we hope to see you again soon!

Kind regards
Charley-Louise
Customer Experience Team Leader

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