John Doe Carpets and Furniture Ltd Avis 

Delivery was exemplary, in good time. Service cannot be faulted and personnel were courtioud and efficient. Fast service. All good.

We love this store. The staff are helpful and willing to help. Quality is always high and Angela’s coffee lounge is an added bonus.

Mark and Josh came to my house today (day 1 of a 2 day project) to install carpet upstairs. They were both great lads and was very helpful and considerate. They cleaned up after themselves and made sure each room was hoovered ready for furniture to go back in once each room had been completed. Can’t recommend enough top quality service 10/10

Simon and Scott were very friendly, helpful and efficient when they delivered our various pieces of furniture. Despite having to remove and rehang a door they left our home exactly as they found it - thank you both of you! The furniture is all as beautiful as we thought it would be when we picked it in the showroom - good quality and well made. Would highly recommend the store and after sales services and will no doubt be purchasing more furniture from John Doe in the future.

Simon and Scott were friendly and polite. They dealt with the fact that my headboard wouldn’t get upstairs calmly and proposed a solution when it became obvious that it just wasn’t going to fit! They contacted head office to arrange the fix for me.

Dependable company providing excellent service. Very polite efficient delivery personnel. Everything from ordering item, to speaking on phone to office staff, to receiving delivery - excellent!

Our first visit to the store and everything went well and excellent selection of Furniture, Friendly Staff and excellent restaurant choice of foods and Drinks and comfort.
We selected our item's of Furniture and was Very Happy With Stuart and Tom for there help and support.
Looking forward to receiving our New furniture.
Thanks again for all the staff in store and restaurant areas.

My favourite furniture and carpet store in Norfolk is John Doe. Their products are exceptional and assistants first class. Earlier this month I visited the store in Diss to purchase a table and chairs. We were assisted by Matt Burley. As the items we selected were not in the store or in the catalogue, Matt went to considerable lengths to find suitable items from Ireland. We were impressed by his ability and determination to get our items. A credit to his firm.

Scott and Simon were amazing when delivering and assembling a new bed from John Doe. Firstly they accommodated collection of the old bed on their van even though the markings on the paperwork had not clearly stated. Then they returned very quickly to assist with a defect in the bed drawers. Gold stars for Scott and Simon and we hope to hear from John Doe on the bed drawers soon.

Just had a new reclining chair delivered by Scott and Simon. Excellent service from start to finish, Would certainly not hesitate to purchase from John Doe again and recommend the company

We contacted John Doe to enquire about a mattress comfort exchange. Although we hadn’t been made explicitly aware at the time of purchase of any exchange policy or deadline, when I contacted them to ask if we could swap the firmness of our mattress, they honoured the exchange despite it being slightly past their usual deadline. This is precisely the reason we shop with John Doe because they put their customers first. Very much appreciated and thank you very much.

Simon & Scott delivered my items of furniture this morning, a great service, they were professional and polite. They put the furniture where I wanted it, put the bed together and took away all the packaging.
Above and beyond this company goes, will definitely be using again. Thank you

Excellent job really great carpet fitters

Great experience. There was good communication throughout, everyone was keen to support us. We had the delivery today and Scott and Simon were great. They were very careful when unpacking and assembling our sofas. They explained important aspects that we needed to know. Friendly and polite throughout. Would highly recommend.

Louis and George came to our house this morning in Fressingfield to lay a carpet in our main bedroom. Although I was out at the time, my husband said they were lovely guys and he had a nice chat with them. The carpet looks great and no scuffs at all on any skirtings etc. Thank you so much! This is the second time we have used John Doe and would certainly use them again - a great job!

I have just had a sitting room carpet fitted by Louis and George and I am very pleased with the service.. The fitters were polite, quick and the carpet looks great. We will definitely be using John Does carpets for the rest of the house.

Punctual, careful & considerate, friendly service by Simon and Scott
Couldn’t ask for more

Brilliant job completed by Ash and Mark on fitting our bedroom carpet.
Polite, friendly and professional.
Big thanks to Sam at the store too for her help.
This is our third carpet now from John Doe (different rooms) over the past 10 years. All excellently done.

Simon and Scott were great. Arrived early to deliver the sofa and new bed. Friendly, efficient and even moved the old sofa outside. Brilliant service. Thanks guys. Chris

Recently had 2 polite, hard-working gents, Mark & George, fit a living room carpet for me. They also moved a small amount of furniture with ease. So pleased with service & the lovely job they've done.