Produits défectueux
Produits défectueux,casque space marine 2 titus fabriqué par joytoy pour wharammer livré par print clever société anglaise. Aucun recours sur les pré-commandes.
Et games workshop ne propose aucune solution.le produit défectueux est totalement fabriqué par joytoy. L erreur viens de chez vous. Contactez moi en direct je vous enverrai des photos de la boite
Réponse : JoytoyFigure
Dear David Haute,
Thank you for contacting us, normally, if there is any issue with the order, we will get full responsibility to replace it or provide you a replacement part. However, the contact email of us is contact@joytoyfigure.com and can you provide your order number so that we can check. We are a distributors of JoyToy, not the factory or GW so you will need to contact us directly for the support ^^
Upadated on 27th March,
Dear David,
Thank you for your information. However, War60198 is not our store order format, which mean this is not order from our store ^^, our order number format will be JTF-XXXX, so can you check again directly with your seller?
Updated
Dear David,
If the item is JoyToy fault, so you should contact them directly, not us, because we are not the factory also, we are JoyToy Figure, a distributor of JoyToy, you can contact them via joytoy.com, not our website ^^
