They called and offered the part and price and emailed with an invoice. They charged my card. 2 weeks later, no part, the phone number doesn't work, and tracking is false. Disputing with my card com... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
AMAZING !!!! Ten days from order to delivery in Australia. They even corrected the part number I had once i supplied them my VIN. Payment by Paypal. They source new and secondhand Japanese parts from... Voir plus
I ordered tail light, after a couple weeks emailed asking where my order was, they said sorry order was misplaced but had it in stock and would send within 10 days. After another few weeks emailed the... Voir plus
I order a corner light assembly for my neighbor’s car. After the initial notification of shipping with the FedEx number included, the big winter storm across the eastern part of the country hit. To m... Voir plus
2,5
Bas
95 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Terrible, Nonexistent Customer Service
I contact JPAuto.com by email on 2/7 for a return. I have since contacted them several times via email. They are no longer responding and have the product back. I have attempted to contact them through their Chat option and also via phone. I have had NO ability to get ANY type of response or acknowledgement from JPAuto.com. I believe I have been misled in purchasing from this company and despite my returning the product and having proof of such, I was unable to obtain my refund confirmation and payment.
I filed a claim with PayPal (thank goodness I used this form of payment!) on 2/15/2021 and was able to receive a full credit from PayPal on 2/26/2021 as JPAuto was non-responsive to them as well. The product I got looked fine, but returning it was a nightmare. I would NOT do business with this company ever again. Buyer beware.
26 février 2021
Avis spontané
They took the money right out of my…
They took the money right out of my account. Told me I would receive an email for confirmation and how to track it. It was supposed to arrive in three days. To PAUL: Did you EVER receive Your order you paid the 2 day shipping for? if so, when?
18 février 2021
Avis spontané
Still waiting for my order
Still waiting for my order. I paid extra for 2 day shipping and Didn’t receive any tracking info. Trying to get ahold of anyone is impossible. One guy answered asked “who is this” then hung up on me. I just wanna know where my parts are!
11 février 2021
Avis spontané
The taillight assembly for my 2016 BMW…
The taillight assembly for my 2016 BMW 328i x drive was shipped in a timely fashion. It fit perfectly and performed like the OEM part
10 janvier 2021
Avis spontané
Bad decision makers. No common sense
I bought a pair of headlights for my 07 Tacoma and these dudes sent me mix match lights. They look the same on the front but the backs don't. If you're going to send different brands at least notify me first. Now I have to go through the bullxxxt return.
2 décembre 2020
Avis spontané
STOP RACISM
While fighting fake reviews please fight racism..This business has unlawfully discriminated against customers based on race...
6 novembre 2020
Avis spontané
The way buying auto parts should be!
Ordered headlights for my vehicle, correct lights arrived quickly, and they are perfect! This is the way buying auto parts should be!! I will be a return customer!
27 septembre 2020
Avis spontané
Good service good quality products…
Good service good quality products overall good shopping experience.
16 août 2020
Avis spontané
Poor customer service
Poor customer service , fed ex posted it was delivered a day before I actually received it, so I emailed them telling them I haven’t received anything and all they had to tell me was “fed ex says it was delivered ,best regards” ...So if I didn’t receive my product the next day I would’ve been asked out...take your money where they care
13 août 2020
Avis spontané
Thank you for my delivery of my lights
Thank you for my delivery of my lights. They arrived a couple days later than expected but they were in great shape and work great. Would order again from you for other parts needed.
13 août 2020
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.