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Lisez les avis des autres

Noté 5 sur 5 étoiles

The marketplace is huge, and there is a wide variety of products available. Personally I've bought several board games, music albums and plushies. There is a tax-exempt option when shipping to the EU,... Voir plus

Noté 5 sur 5 étoiles

Great service & easy to use I’ve had a really good experience with JPFans so far. The staff are genuinely kind, patient, and very helpful. They respond quickly and actually try to solve any iss... Voir plus

Noté 4 sur 5 étoiles

Really awesome and everything is tracked so you'll never have to worry ohoho (●´ω`●) One thing I've learned is to consider that shipping can get pricey depending where you're from cuz I paid 3 times... Voir plus

Noté 5 sur 5 étoiles

Absolutely amazing experience! I Absolutely recommend purchasing your Japan needs from JPfans. It was super easy to find what I wanted and they offer amazing prices too. I personally used it to buy fi... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

JPFans is a professional Japanese shopping agent platform. We support purchases from popular Japanese websites such as 「Mercari」, 「Rakuten」, and 「JDirectItems Shopping」, allowing you to shop for Japanese products with ease, hassle-free and secure.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

78 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Good app for merch

This app is really good for people who want to buy merch that’s not available in your country. This is my first time ordering here and I’m completely satisfied! And it all comes from Japan, so it’s like a peace of Japan right in your hands! Definitely will use again.

10 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Genuinely a great app. Even for niche fandoms.

I downloaded jpfans not too long ago, as it was recommended by my friend, I searched up my favorite character I really struggle to find merch of as a lot of merch from the game I play, IdentityV, is sold in china & Japan and I live in Europe. I was able to find so much merch of my favorite character seer and I was so happy I immediately bought some products. I genuinely love this app and I will definitely continue using it.

19 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great proxy service with transparent costs and excellent support.

I’m from Mexico and I had a very good experience with JPFans. I’ve used other proxy services before, but I liked this one more for several reasons.
First, their service fee is very reasonable. I think ¥250 is one of the cheapest rates available, which makes a big difference when placing multiple orders.
Second, they clearly show a full breakdown of what you’re paying for, which I really appreciate. It makes everything more transparent and easier to understand.
Third, their coupons are actually useful if you take the time to read the terms and conditions. You can save a good amount if you use them properly.
Another thing I really liked is their customer service. They have a helpful support center with FAQs that answer most common questions. If you still need help, you can contact them directly and they respond very fast. In my experience, their response time was quick and very helpful.
I also appreciate their storage policy. They offer up to 60 days of free storage, which gives you enough time to combine orders and plan your shipment. After that, the daily fee (¥50) is reasonable.
Their packaging is also very good. My items (manga and plushies) arrived in excellent condition with the standard packaging. If you want extra protection, they offer additional options like vacuum sealing or extra protective packaging for a reasonable price.
A big plus for me is that they provide free, high-quality photos of each item once it arrives at their warehouse, including measurements and weight. This helps a lot because you can estimate your shipping cost in advance using their calculator. With other proxy services I’ve used, I didn’t get photos or weight information, so I never knew the condition of my items or how much shipping would cost, which made the process stressful. With JPFans, everything felt much more predictable and secure.
Shipping to Mexico was smooth in my case, and everything arrived safely.
Overall, I had a great experience and I would definitely use JPFans again.

9 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

JPFANS IS AWESOME

i found this service through my peers on tiktok, and i have to say this was such a pleasant and smooth experience for buying import level figures and merchandise from Japan at an great low prices, i absolutely love the way JPfans sends the product screenshots when they arrive at their warehouse. the product once shipped arrived at my place, in about 1 and half weeks in excellent condition and packaged very well.

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience shipping to Croatia

The marketplace is huge, and there is a wide variety of products available. Personally I've bought several board games, music albums and plushies. There is a tax-exempt option when shipping to the EU, which was a very positive experience. Some categories are limited, e.g. they don't ship food.

13 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

My JPFans haul to México

My product has just arrived and it is one of the best purchases in my life, everything arrived in good condition and without any problem apart from the international shipping is in good coordination and everything arrives on time, it is recommended to buy here, I am happy with my product

15 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

Not bad ?

First time ever buying straight from Japan. At first I was really confused, but after a while I knew how to work around the UI. Bought multiple items, waited for an update and was shocked to know my order has been cancelled. Not surprised since they warn you about the possible products unavailability, yet I was able to pay the amount due (which I didn't know that I had to pay twice, was a bit mad ngl) afterwards the items did arrive in the warehouse and I paid for shipping - which was 40€ (again, another payment that wasn't cheap, for me atleast). I added the available service of making my package waterproof (was really surprised at how the quality inspection is really throughout w pictures!!). Nothing I bought has arrived yet but my fear of this being a scam was washed away by the amount of checks they go through (still a bit mad about the triple payment, got refunded almost immediately after my items got cancelled the first time and used the leftover money to pay again for the shipping so no problems there). Will continue using!

10 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Jp fans is the best

Jp fans is the best in my opinion for buying bulk items I say that this app has the best shipping because of the coupons they give you. People don’t even use them that’s why they complain about the shipping. This app is the best for shopping there’s no other like this.

4 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

(^v^)

Really awesome and everything is tracked so you'll never have to worry ohoho (●´ω`●)
One thing I've learned is to consider that shipping can get pricey depending where you're from cuz I paid 3 times more for the shipping than the product itself but there's nothing that can be done about that and to be honest it IS fair sooo..( ˘•ω•˘ )
Definitely gonna order again, I'm probably going to order more items in one, so that it feels like its more worth it BUT EVEN AS IS IT IT'S VERY WORTH IT AND GOOD!!! I'm really happy, thanks (⁠人⁠ ⁠•͈⁠ᴗ⁠•͈⁠)

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Best Agent for Japanese stuff

Literally the best agent for Japanese stuff like crazy archive pieces. If you’re looking for rare AND cheap pieces, Jpfans is the best site to look for it. Shipping is pretty fast and not too expensive.

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Buen servicio

Mi experiencia fue muy buena. El servicio fue rápido y confiable, y siempre recibí información clara sobre mi pedido. Recomiendo esta empresa por su responsabilidad y buen trato.

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service & easy to use

Great service & easy to use

I’ve had a really good experience with JPFans so far. The staff are genuinely kind, patient, and very helpful. They respond quickly and actually try to solve any issues instead of giving generic replies, which I really appreciated.

The app itself is also super easy to use. Everything is laid out clearly, and it didn’t take long to figure out how ordering works, even as a first-time user. The whole process feels smooth and straightforward.

Overall, I’d definitely recommend it, especially if you’re looking for a service with reliable support and a user-friendly app.

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend

Everything was smooth and when I brought my international shipping it said it should come in 12 days and within a week it came. Excellent and fast delivery. Highly recommend.

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

It was good

It was really good but the shipping was ehh but the stuff I got were in perfect condition

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Recommendation

I already ordered 2 packages from Jpfans and i’m sure that i will be ordering more. I’m very satisfied with my purchase and the whole process of it. I ordered already 14 figures from here and every came in condition just like on pictures without any damage and were packed very safely. Also the process of shipping was very quick. I would recommend it for everyone who wants to order something from japan

3 mars 2026
Avis spontané

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