I believe that good customer service is an integral part of any company! Not only does Juicefly have an excellent line of products at a reasonable price, but their customer service is top notch! I hig... Voir plus
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Lisez les avis des autres
Reliable Tracking that's better than USPS & Amazon Product Discretely Packaged Product is exactly as promised Never had a package fail to arrive in more than 8 days. Im gonna keep coming b... Voir plus
Consistently fast order processing and shipping. I've purchased quite a few times now and every single time has been hassle free and, while I haven't specifically timed it, from order to receipt is I... Voir plus
Make sure to purchase package protection. You will need it. They use OnTrac, which is a horrible delivery service that will somehow “lose” your package after weeks of going back and forth with their o... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Juicefly is America's favorite online vape and e-cigarette juice delivery service! Thousands of customers trust us for top brands, unbeatable flavors, and reliable local and nationwide delivery. No traffic. No lines. Just vapes & juice fly to your doorstep.
Coordonnées de contact
10725 Jefferson Blvd, 90230, Culver City, Etats-Unis
- 310-802-9687
- support@juicefly.com
- juicefly.com
A répondu à 9 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Top notch
I believe that good customer service is an integral part of any company! Not only does Juicefly have an excellent line of products at a reasonable price, but their customer service is top notch! I highly suggest purchasing from this company!
Customer service is A1 and never had a…
Customer service is A1 and never had a bad experience with products or shipping!
Juicy fly is an amazing company and the…
Juicy fly is an amazing company and the products and services the employees and company provided as a whole is great and id genuinely recommend them to any one in the market looking for a fine product and provider!💯🙏🫡
My order was delayed over 5 days
My order was delayed over 5 days. It was stuck at a shipping location for several days with no movement. I provided my order number to Juicefly immediately upon request to resolve this, but Juicefly then went silent for 3 days.
I eventually had to take matters into my own hands and coordinate with a shipping supervisor to actually get my package delivered.
Only 3 days AFTER the package arrived did the vendor finally reply, ignoring my previous concerns entirely with a scripted 'have a great day.' This is deflection at its finest.
They provided zero assistance when the shipment was stalled and only surfaced to close the ticket once the work was done for them. If you value actual customer service and accountability, look elsewhere.
Outstanding customer service
Outstanding customer service....prompt replies. And fast shipping....which was very much appreciated. Highly recommend.
Will Leak Your Address
Literally sent me someone else’s full order and their address on the receipt. So so unsafe and sketchy 2nd time this has happened.
Great customer service
Great customer service. They were out of a couple of my flavors and actually text me to see if I wanted to try something else. It only took 7 days for shipping from across the country which isn't too bad even with a major snow storm and I could track my shipment.
Excellent business and e-commerce site
Excellent business and e-commerce site. I have been ordering for a couple of years and have never had problems. Will continue to rely on this site for vapes as long as possible.
Great customer service
Should have planned for my order to be…
Should have planned for my order to be delayed over a week
I love juice fly thanku
Accurate orders and speedy delivery
I’ve always been able to depend on my orders being accurate, and delivery is fast. Their prices are good, which keeps me coming back to meet my needs.
Great service and products.
My favorite place to order vapes!
Fast shipping. Great communication. Always a lovely experience!
When I received my order I was shorted…
When I received my order I was shorted one Geekbar pulse I ordered and paid for. I left numerous emails and called and left messages and no one would get back to me. I will no longer do business with this company.
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