Julian Wadden Avis 

We have been with Julian Wadden for many years. Thank you to the team at Julian Wadden especially Sophie Ormsby, our property manager, also Georgia Aldridge, Chelsea Percival, Stacey Rushworth, Jade Galtrey-Smith and Catherine Townley. All your help in arranging a tenancy and managing the property has been remarkable. Sophie deal with everything regarding managing our property and keep us informed at all times.

Wanted to express how great it is working with Chelsea Percival. As a landlord I have found that Chelsea is always proactive, making sure that all legal requirements on the property are up to date, and any issues my tenant may have are always handled promptly. Although I'm know that Chelsea has many clients, she has always made time to return my calls promptly and make herself available. Once I've asked Chelsea to action something, I know it will get done quickly and efficiently.

An extremely easy and supportive process, thanks to Nicola and Tom for your support. We would highly recommend.

Good communication between tenant & landlord to rectify issue by guiding the tenant to resolve so no need for unnecessary contractor costs

Ria has been really helpful in managing any issues with the property. She’s always on hand when anything is needed!

Jade Galtrey- Smith has been my go to person throughout my tenancy & I can't fault her in any way. She is very prompt, very helpful & has always worked around my working times if things have ever needed to be done. She is a great asset to your team & I am very grateful I had her.

As a solicitor, I have had the privilege of working with Sophie Ormsby, who leads on Property Management, across a range of professional contexts spanning many years. Throughout that time, our professional relationship has remained consistently positive, constructive, and enduring.

Sophie operates to the highest professional standards. Her communication is prompt, clear, and grounded in practical understanding. She manages expectations with precision and approaches every engagement with genuine care and attention to detail. She brings perspective, balance, and a calm, solutions‑focused approach to even the most complex matters.

She anticipates practical needs before they arise, resolves logistical challenges with ease, and ensures well‑managed progress across all levels of interaction. Sophie is commercially sound, impactful in her decision‑making, and always fully apprised of legal updates in housing law. She is consistently proactive in navigating compliance requirements, anticipating legislative change, and ensuring her clients remain aligned with evolving obligations.

I continue to be impressed by her professionalism, reliability, and depth of expertise. Sophie is a credit to her organisation, and I recommend her without hesitation to landlords, agents, and property professionals seeking exceptional service within property management.

Very quick responses, professional and knowledge..

It’s not always been great to have JW as our letting agents if I’m honest - but since we have had Annie E helping us as our assigned contact it’s a whole lot better. Prompt, polite, professional. The kind of service you’d expect but actually all too rare these days! Thank you Annie.

As an older person I prefer to talk and not email as I don't always check my emails. Everytime I contact Chelsea, I find she responds very soon , and also in a polite professional manner.
Chelsea is always helpful and nothing seems a problem.
She is knowledgeable about the property and circumstances involved in the sale.

Very precise with knowledge of property and great service..

Abbey was really great and help me through out the whole moving process

My experience with abbey burrows was ver profeinal she was very polite and helpful on all she did for us

Our agent Alice McAleer was great.
This wasn't an easy or straightforward sale and Alice took over the case half way through, due to our previous agent leaving.
There were quite a few stumbling blocks, but Alice kept a level head when challenged and problem solved, brilliant....she wasn't working alone...a great team behind her. Thanks everyone

Brilliant experience selling my house with Julian Wadden. Everyone I have been in touch with in the Stockport team has been so warm, smart and helpful, especially Eilish, Ryan and the other agents who did viewings. When a buyer backed out, they were prompt about remarketing it, and I really appreciated Eilish's advice when accepting offers. Highly recommend them - there's a reason why they are near the top of the league tables.

Really happy with the service at the end of my tenancy. James was freindly, informative and returned my full deposit in a timely manner. I was really pleased to have my full deposit back just before Christmas!

Called up for some advice about my house that I let out myself. Spoke to James and even though Julian Wadden dont manage my proprty he was really helpful passing on advice about the changing law

Just used Julian Wadden to sign for my current flat and they were so lovely and helpful. The system they use to check your references did not work very well for me and my partner but Ellis did everything he could to sort it out and help us quickly. Would definitely choose them again!

Sophie Ormsby is brilliant to work with. I deal with her on an ongoing basis and her customer service is always spot on. She’s super friendly and just very easy to get along with—highly recommend her

Ria has been absolutely fantastic in helping me move out. She was there to support my every need. I wish everyone who worked in property managed things the way Ria did.