I was a little nervous about ordering after reading other trust pilot reviews but the items arrived in perfect condition and beautifully gift wrapped. The quality of the water bottles is excellent (I... Voir plus
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Lisez les avis des autres
Very poor quality. I washed the dress only once at 30°C, and all the stitching came undone. The dress completely fell apart. I already submitted a complaint by email, but I haven’t received any respon... Voir plus
Very disappointed with the quality. Both bottles are covered in dents, and the bottom of both bottles has become bulged, so they no longer stand upright properly. This is especially annoying for my... Voir plus
Beste mensen, bestel hier niks maar dan ook niks.. dit soort websites leveren totaal geen service.. ze adverteren met levering binnen 4 dagen, we zijn 2 weken verder en ik wacht nog steeds op mijn bes... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are JBørn, a small family business with a big vision of redefining baby and toddler products through thoughtful design, sustainability and style. Please note, we do not use this platform to collect reviews, that is why you would see poor rating, as this platform charges a lot of money to do this service.
Coordonnées de contact
unit 2 , ME160DZ, Maidstone, Royaume-Uni
- info@justborn.co.uk
- justborn.co.uk
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A répondu à 13 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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AVOID!!
Certainly, here's a sterner version of the review:
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1 star
This Jborn water bottle is a complete letdown. It’s shockingly flimsy and broke in less than a week of normal use. For the price, this level of quality is unacceptable.The customer service is rubbish. It’s clear that durability was not a priority in its design. I strongly advise others to avoid this product—it's a waste of money!!!! AVOID!!
My shipment has not yet been delivered💔
Love my baby’s outfits from Just Born
Love my baby’s outfits from Just Born. I bought two knotted gowns and one ribbed sleep suit. Love them so much. And I was gifted a cute headband too. Thank you so much x
😊 great product
PLEASE DONT WASTE YOUR MONEY!!
PLEASE DONT WASTE YOUR MONEY!!! Worst baby gift i have ever purchased and very rude customer service. Never again will I be shopping with them, quality was really poor and the people behind it are even worse!!
I wish I read reviews before buying it
I wish I read reviews before buying it. I spent alot of money on 2 weaning sets and they stained!!!!! And the customer service refused refund - they offered me only £20 lol. I tried all the methods (baking soda/vinegar soak/sunlight exposure but carrot stains won’t come off). They told me other products like sippy cups don’t stain lol. Pleaseeee do not waste your money guys like I did!!!
Awful product! Do NOT purchase!
Awful product! Poor quality and very flimsy! Bottle was easily dented and steel was completely scraped when it slipped out of my daughter’s hand. Both bottles I purchased started leaking a month after purchase and could not be used. My 5 and 3 year old were very upset! To make matters worse, when I contacted customer service, they had the audacity to offer a new lid rather than a new bottle or refund! I would advise everyone to steer clear of this company due to the poor quality of products and awful customer service. You are better off paying more and investing in a better product from a more reputable brand/company!
Expensive products, greedy company and poor customer service.
Do not buy from this company before reading reviews. The customer service want proof and even when you do send it they don't action a solution. It's greedy company, poor value and trust in the customer. It's purely made and leaks. Looks nice on outside but it's not robust and made well. Put your money in another brand.
Low quality product - Useless customer service
We purchased a customised bottle from them for our son. After a few months the bottle developed a crack at the bottom rim. Sent them photos and they came back and said we cant replace it if there is accidental damage. I have had plastic bottles last years, how can a metal bottle just crack. This is a manufacturing fault but instead of taking it to their supplier they are happy to loose a customer.
Superleuke fles en fijne klantenservice
Superleuke fles en handig in gebruik. In eerste instantie werkte het rietje niet, er kwam alleen maar lucht uit ipv drinken. Dit heb ik via de mail gemeld en kreeg als reactie een instructievideo om te zien of de dop wel compleet was. Die was compleet en dit mailde ik dus terug. Ik kreeg al snel reactie dat ze een nieuwe dop met rietje zouden opsturen, 2 dagen later was het binnen en alles werkt prima. Goede en snelle klantenservice, top!
Leaking bottle. Pretty but cheap quality
The stainless steal bottle (£15) arrived and was leaking after the first use and leaked in my son’s new nursery bag. I wrote customer service and wanted to return the bottle for a refund. I was asked to send a video as evidence which I did. Then I was asked to send pictures. It went back and forth over several days which was annoying. Only to then be told it was non refundable because it was personalised and had my son’s name on it. It made little sense to me since the quality of the bottle was the problem and not me changing my mind. They said the only thing they were happy to do would be sending a new lid for the leaking bottle. (Not even a whole new bottle). Very greedy. That’s not what I wanted. I bought a new bottle elsewhere in the meantime so I asked for a refund! Customer service is extremely poor. They have stopped replying to my emails. Such a shame. I also read in another review that the bottle can’t be taken on a plane as it will explode with the cabin pressure. Other customers have complained about leaking bottles. I won’t order from this company again. If you decide to order with them make sure to pay using PayPal so you can escalate it via PayPal should anything go wrong. I will try to get the funds back via my bank. Appalling and I am extremely disappointed!!!
Wow!!
Wow!!! Personalised weaning kit for my baby is just amazing, can’t wait to use it!
Absolutely loved the item
Absolutely loved the item, I had ordered the personalised bag for my son. I love that it comes with a clip for kids to carry their bags without falling. The order was sent across very fast so was very impressed.
Servicio pesimismo
Servicio pesimismo. Hice el pedido hace 3 semanas, la compañía de envíos intentó hacer la entrega un día, no había nadie en casa, me puse en contacto con ellos para que lo dejaran en un punto de recogida e me ofrecí yo mismo a ir a buscarlo. También lo gestione a través de la web, el paquete nunca lo llegaron a dejar en el punto de recogida, con todo y con eso, devolvieron mi paquete a la dirección de origen, me puse en contacto con just born y me dijeron que si quería el producto, debería de volver a pagar el envío (7 euros). Me parece vergonzoso.
Ordered 2 personalised bottles for my…
Ordered 2 personalised bottles for my little ones and they absolutely love them! Delivery came much quicker than expected! We’re trying to move away from plastic bottles so these are perfect, just placed another order for my nephew, only thing I would suggest is having more options for girls for example strawberry patterns or princess pattern etc other than that they’re perfect!
I ordered a personalised weaning set…
I ordered a personalised weaning set and a bib and I didn’t get my order. Upon asking your team I was advised to contact Royal Mail as they delivered. Despite checking everywhere I still couldn’t find it. They attached a picture down at the apartment building stating it’s delivered. I am really disappointed
Esperienza molto positiva
Esperienza molto positiva, sito fatto bene con prodotti vari per bambini e molti dei quali personalizzabili così da fare un pensiero originale e unico.
Arrivato in pochi giorni, ottima qualità peccato non poter allegare la foto nella recensione
Its such an amazing product
Its such an amazing product. Great quality soft and nice color. I would recommend it for 100%.
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