JW Wood Avis 

203
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 2 sur 5 étoiles

I applied for a letted property I specifically stated on the online form that I couldn’t attend on Friday for viewing before 12:30pm due to work. 5 days prior to the viewing I received an appointment... Voir plus

Noté 5 sur 5 étoiles

Megan Cunningham was lovely, friendly, polite and very efficient. She contacted the landlord or our behalf regarding questions we had and we got a reply very quickly.

L'entreprise a répondu

Noté 5 sur 5 étoiles

All the team great to deal with, prompt, helpful and good communication. Megan was polite and helpful hosting the viewing. Would recommend!

Noté 5 sur 5 étoiles

Sarah Graham has been amazing throughout both the sale of our house and the purchase of our new property. She kept us updated at all times and was always on hand to answer any questions. Even though t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Argent & assurance

Écrit par l'entreprise

Award Winning Estate Agent with property for sale and property to let in Durham, County Durham and across the North East of England


Coordonnées de contact

  • Old Elvet 7, DH1 3HL, Durham, Royaume-Uni

  • jww.co.uk

4,6

Excellent

TrustScore 4.5 sur 5

203 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(203)

46 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Nikki was a pleasure to deal with from…

Nikki was a pleasure to deal with from start to finish. She is pleasant, keeps you informed and makes the process seem so less stressful. I honestly couldn’t fault.

23 octobre 2025
Avis spontané
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Réponse de JW Wood

Thank you for your fantastic feedback! We're so glad to hear that Nikki made your experience such a positive one. She truly excels at keeping things smooth and stress-free, and she'll be thrilled to know her efforts were appreciated. If you ever need assistance again, we’re here for you. Thanks for choosing us! 😊

Noté 5 sur 5 étoiles

Fantastic team

Fantastic team - informative, helpful and strives to do the best for clients. Julie and Ann are both lovely

25 septembre 2025
Avis spontané
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Réponse de JW Wood

Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that you found our team informative, helpful, and dedicated to doing the best for our clients. Julie and Ann will be delighted to know they made such a positive impression—they truly are amazing! If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to continuing to support you! 😊

Noté 5 sur 5 étoiles

Would highly recommend

Me and my partner had a fantastic experience with JW Wood in Darlington, and we would especially like to mention Fiona, who throughout the process was incredibly helpful. From start to finish she was professional, approachable and always quick to respond to any questions we had. Would highly recommend.

13 septembre 2025
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Réponse de JW Wood

Thank you for your fantastic review and kind words about Fiona—she’ll be thrilled to know her professionalism and support made your experience so positive.

Noté 1 sur 5 étoiles

Rude,Unhelpful

Rude,Unhelpful, It is because of staff like this that give estate agents the reputation of the most hated people to do business with, I feel sorry for the people whose property they are selling because they are no good at dealing with purchasers, I would never even consider dealing with these people again and strongly advise anyone else to so the same as there are hundreds of estate agents to chose from.

12 septembre 2025
Avis spontané
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Réponse de JW Wood

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and take your concerns very seriously. Providing excellent service is our priority, and we regret that we fell short in this instance. If you’re open to it, we’d appreciate the opportunity to discuss this further and address your concerns directly. Please feel free to reach out to us.

Noté 5 sur 5 étoiles

House sale

Kept up to date and nothing was any trouble great advice given when i asked everyone was very helpful .

5 septembre 2025
Avis spontané
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Réponse de JW Wood

Thank you for your review—we’re so glad you found our team helpful and appreciated the advice and updates throughout!

Noté 5 sur 5 étoiles

Very supportive

Throughout the whole process have felt informed and kept up to date
Denise has ensured timely follow up and feedback after viewings
Supporting us with the processes involved for both selling & buying

20 août 2025
Avis spontané
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Réponse de JW Wood

Thank you for your kind words! We're thrilled to hear you felt supported and informed throughout the process. Denise will be delighted to know her efforts made a difference.

Noté 5 sur 5 étoiles

Lauren Pike absolutely fab very nice…

Lauren Pike absolutely fab very nice and helpful picking up on email n calls for response thnk u five stars

15 août 2025
Avis spontané
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Réponse de JW Wood

Thank you for the glowing review! We're so glad Lauren could provide such fantastic support. She’ll be thrilled to hear your kind words.

Noté 5 sur 5 étoiles

My experience with JWW was incredible

My experience with JWW was incredible. Fiona and the whole team are amazing. They helped me from day one till now with everything. They cleared all my doubts immediately and updating me with everything.

14 août 2025
Avis spontané
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Réponse de JW Wood

Thank you for your amazing feedback! We're so pleased to hear Fiona and the team were there for you every step of the way.

Noté 1 sur 5 étoiles

I would never buy a house again from this estate agent …

I would never buy a house again from this estate agent ! From complete lies in the process to even finding out from the seller the same poor experience! It has been shambolic… it has been on occasions intrusive …a key point is use Darlington branch but the sale is supervised by Durham .. staff quoted “we aren’t trusted”
Best of luck to sellers and buyers mine took 7 months and felt I need to placate to ensure it was successful … very stressful indeed !

31 janvier 2025
Avis spontané
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Réponse de JW Wood

Thank you for sharing your feedback. We're truly sorry to hear about your experience and the challenges you faced during the process. This is not the level of service we strive to provide, and we take your concerns very seriously. We would appreciate the opportunity to discuss this further and address the issues you’ve raised. Please feel free to reach out to us directly so we can work towards a resolution.

Noté 5 sur 5 étoiles

Super service

Great service from valuation to sale to agreed sale ...kept informed and very efficient

5 août 2025
Avis spontané
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Réponse de JW Wood

Thank you for your kind words! We're delighted to hear you found the service efficient and well-communicated from start to finish. Wishing you all the best.

Noté 5 sur 5 étoiles

Highly recommend the Durham JJ Wood team have been…

The Durham JJ Wood team have been excellent throughout the process of selling and buying our house, Julie, Ann, Nicky and Jonathan have given us superb step by step advice on all aspects of the process, I would highly recommend J J Wood

25 juillet 2025
Avis spontané
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Réponse de JW Wood

A lovely review thank you and we are delighted that several of our team were able to contribute to a positive experience both in buying and selling.

Noté 5 sur 5 étoiles

I would highly recommend JWW

I would highly recommend JWW. Top class service from the beginning.
Martyn & Stacey are superb, professional, efficient, friendly genuinely lovely people.
Very grateful.

21 juin 2025
Avis spontané
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Réponse de JW Wood

A lovely review thank you. We look forward to working with you again in the future.

Noté 5 sur 5 étoiles

From viewing to purchase

From informing us of the property for sale, arranging viewings to issuing the Memorandum of Sale, Nicky was pleasant, supportive and very efficient

11 juillet 2025
Avis spontané
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Réponse de JW Wood

Thank you for your feedback! We're delighted to hear that Nicky provided such pleasant, supportive, and efficient service throughout the process.

Noté 5 sur 5 étoiles

My experience with JWW Durham has been…

My experience with JWW Durham has been excellent. Sarah Graham has acted very professionally and kept me informed of any progress in the process regarding the purchase with prompt action. Highly recommend.

15 juillet 2025
Avis spontané
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Réponse de JW Wood

Thank you for your kind words and recommendation! We're thrilled to hear Sarah provided you with professional and prompt service throughout your purchase process.

Noté 5 sur 5 étoiles

I had great service from All at J W…

I had great service from All at J W Woods. From firstly purchasing my home through them. Julie who showed me around informing me of everything I asked. To the staff keeping me uptown date with my purchase. Again when I sold the property (I wanted the garden to build my new home in). Gary visiting and going through the sales procedure. Again, Julie bringing a seller to view and helping with the sale. Tony keeping me upto date with the seller this time. My whole experience was easy and smooth. Thank you to all staff at J W Woods

9 mai 2025
Avis spontané
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Réponse de JW Wood

Thank you for your kind words—it's wonderful to hear that our team made your buying and selling experience smooth and enjoyable!

Noté 5 sur 5 étoiles

The Darlington Team have been very…

The Darlington Team have been very helpful with me buying a property with lots of advise when not too sure about things.

19 juin 2025
Avis spontané
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Réponse de JW Wood

Thank you for your kind words! We're so glad our Darlington team could assist you throughout your property purchase and provide helpful advice along the way.

Noté 5 sur 5 étoiles

JW Wood - Simply the Best

From the moment I contacted JW Wood, the level of service was excellent. Caitlin and Chris in particular went above and beyond to help us purchase our dream house - answering all of our queries both over the telephone and in person.
Thank you to all of the staff that helped with our purchase.

30 juin 2025
Avis spontané
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Réponse de JW Wood

Thank you for your wonderful feedback! We're delighted to hear that you had an excellent experience with JW Wood. Caitlin and Chris will be thrilled to know they made such a positive impact and were able to assist you in purchasing your dream home.

Noté 5 sur 5 étoiles

Patient

Patient, friendly and very helpful throughout the process. The Darlington branch has been more than helpful with me being a first time buyer and would highly recommend.
Cheers to the whole team!

9 juin 2025
Avis spontané
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Réponse de JW Wood

Thank you so much for your kind words and recommendation! We're thrilled to hear that our Darlington team could make your first-time buying experience smooth and enjoyable.

Noté 5 sur 5 étoiles

The Darlington Team are outstanding in…

The Darlington Team are outstanding in their professionalism. They have kept me informed of any developments at all times. Extremely courteous and friendly. It can be daunting having to sell or buy a property. The Darlington Team will do their utmost to put you at ease and assist with your very important financial and residential decisions and processes

2 juillet 2025
Avis spontané
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Réponse de JW Wood

Thank you for your kind words! We're thrilled to hear that our professionalism, communication, and support made your experience smooth and reassuring.

Noté 5 sur 5 étoiles

Professional

Professional, attention to detail, friendly and great communicators are just some of the words I would use when describing JWWOODS. From the valuation onwards this has been a very very positive experience. Anne at Durham office is incredibly diligent and has been keeping me informed on every detail. I would highly recommend Woods for all of your buying and selling needs.

30 juin 2025
Avis spontané
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Réponse de JW Wood

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had such a positive experience with JW Wood, and we truly appreciate your kind words about our team.

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