I bought a Sony headphones from this…
I bought a Sony headphones from this shop because the price was unbelievably good. Delivery took nearly 4 days but that's the fault of the shipping company. Can recommend!
7 août 2023
Avis spontané
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À propos de l'entreprise
Écrit par l'entreprise
We are a team of electronics enthusiasts just like our customers, creating a synergy between our users and our team. Our team of e-commerce experts and product specialists is there to help with any question regarding our products and services.
Coordonnées de contact
Suède
- jx-deals.com
4,0
Bien
6 avis
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Can't Actually Place an Order
Attempted to complete a purchase, tried PayPal but got the message that "PayPal checkout for this store is currently experiencing problems. Please try another payment method."
Tried the only other method available and then got the message "Payment failed: Unknown merchant account".
Tried to contact them but the apparently I "dialled an incorrect number"
Very frustrating and really poor service. If this website is actually the real deal and not a scam site..
14 décembre 2021
Avis spontané
Réponse de JX Deals
Dear Michael,
We are extremely sorry for the issue you were facing.
During the time of your order attempt, we had technical difficulties from our side which caused the said payment issue and was only appearing for some visitors using certain browser versions.
Furthermore, our phone support was not available due to the Covid restrictions at the time.
We sincerely apologize for the inconvenient shopping experience.
Regards,
JX-Deals Team
They made my day!
They made my day!
During Black Friday, I was looking for a Nintendo Switch OLED edition, which was quite hard to find due to increasing demand.
I found one in JX-Deals, however during the order confirmation I got an error message saying that the last unit was just sold and I couldn't place an order.
I called them about the issue, and they were friendly enough to promise a Nintendo Switch OLED on their next batch with the Black Friday price, which I received a week later.
Again, thank you very much for making this big favor in my case :)
7 décembre 2021
Avis spontané
Quite a friendly store to send me a…
Quite a friendly store to send me a complimentary surprise once I received my package: got a pretty cool chrome fidget spinner as a gift with my order! :) :)
Highly recommended
31 octobre 2020
Avis spontané
Ordered a Green Mi-Mic wireless…
Ordered a Green Mi-Mic wireless microphone, and after a few hours I get a message that the item for the specified color is not available anymore.They offered to ship the Mi-Mic in any of the other 4 colors, from which I chose the Camo Blue.
The package arrives in 2 days, and what do you know! I got a complimentary fidget spinner as a compensation :) :)
I highly support retailers when they are still not as huge as the other giants we know, because the customer service is always personalized and fair.
Kudos to JX Deals ;)
16 septembre 2020
Avis spontané
Box arrived damaged
Ordered a lamp and the box arrived damaged!
I understand that the package was damaged by the courier, however they should make sure that the courier service being used is reputable to not handle packages like that.
I was able to return the item and get a refund within a reasonable time (took them 5 days to refund). They were helpful throughout the whole return and refund process.
Would order from them next time, just will make sure that they inform the courier not to handle their packages badly...
12 septembre 2020
Avis spontané
Réponse de JX Deals
Hi Kari,
We are extremely sorry that the box arrived damaged.
Please be advised that we are not in control of how a courier handles packages.
However we will always participate in resolving issues when it comes to such mishaps and are always willing to help our customers arrive to a satisfying conclusion.
Due to the aforementioned possibilities, we do have a return and refund policy on all items.
As we can see from your comments, your refund was completed without any issues.
Your input is valuable to us, which is why we have informed the courier company to handle our packages with more care for all of our upcoming deliveries.
We thank you greatly for your input!
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