JYY LONDON Avis 1 139

Never ever spend money in this company!!! I would give -5 stars if I could!
A couple of months ago I ordered 4 lucky dip bags! £11 bags. Thinking at least something decent in each one. What I got was horrendous! 4 pairs of trousers, I summer pair like zebra print, you could live with those at a push! And 3 pairs of exactly the same trousers in different colors. All 3 sizes too big! Bare in mind I gave sizes as requested. between the price of the bags, the currency exchange into Euro, was way too much for what I would deem as trash! Temu and shein have better stuff! To add insult to injury I was charged with a customs charge, total price was over €70!!!!!! I emailed them at least twice, to which I got a generic response of being in touch soon! This company should be sued for false advertising! I trusted this company due to Katie backing it, but she should beware of people thinking she's scamming!!!! Avoid this place completely!! Keep your money!!!!!

Selling the exact same as temu at triple the price !

The Katie price promoting the £10 lucky dip bag. You don't get all of them clothes. It's scamming people into believing she's opening the £10 pound one. Which she is not, it's one that costs £25. I bet you have got so many people falling for that, which I have just realised that you are fausly advertising the wrong one with £10 above! Scammers! I got one pair of trousers and they aren't even the size I selected. So I've wasted 15 quid, absolutely fuming!!!! Never again!!!

Awful products and customer service

Ordered a set of- it arrived after over a week- nothing like it was described as on their website- cheap thin material - virtually translucent , a bit like wearing cling film I would imagine and the trousers seams hanging off like a bowl of spaghetti.

When they eventually responded to my email about the condition of their clothing - no apology for the state of it and then selling faulty items- so I returned it via their free postage label - still no refund after 3 weeks - so I wait again and again for a response !! Then to be told refund had been issued - and see it’s down £5 which they took off for delivery.

Bear in mind the item was faulty , to then take money from me !! Yet no response, as you can imagine and now nearly two months since I first contacted them.

Wear a bin bag or cling film better quality and you wont loose a fiver in the process! Or read their other reviews …. Says it ALL

The dress arrived really quickly and looks absolutely lovely on, better than the pictures, im so pleased with it. Great customer service from JYY.

Amazing products

Easy ordering process, discount codes and good prices and delivered quickly

Easy to order. Came within a few days and the sunglasses ate perfect. Really expensive looking and very trendy. Over all 5 out of 5 experience

Steady lovely glasses great value for money. Super trendy and smart.very quick at arriving. I will use again! Also lovely outfits for holidays especially

Quick delivery. Great sunglasses have bought a few pairs, dont think ill buy from anywhere else now

Absolutely delighted with my sunglasses, despatched quickly and look and feel expensive for a very reasonable price. Would recommend highly

I bought 2 lucky dip bags and received 2 the same items . A bit pointless

I am going to blab on here but I did take the chance but I’m 50/50 . Be nice to see something else of there clothing ,,
My boyfriend said he will get me the lucky dip?? I honestly was embarrassed opening the bag in front of my other half I felt like I was let down and he wanted to bring them back unfortunately you can’t which is how they catch us out ! I just feel like I was going to get a big excitement when I saw the bag …it was the smallest pink bag tbh I think it was the £10 pound size bag . I was to get the lucky dip as everyone can see a HUGE huge exciting pink bag …nope :/ it wasn’t …. I melted on the chair when the post man came and my other half brought it to me in front of his mother and even she said “is that it “ I wanted too prove it’s worthed the money and seen what Chloe and Katie pulled out of there bags yeno. I emailed and did say I was big in size like 18-20 on too with boobs and arms..I have skinny legs !! So is that why ended up getting 2pairs of trousers & leggins , .. come on girls no top,no outfit , honestly then after paying for the EUROPEAN delivery ‘ I am waiting waiting waiting thinking where is my delivery and I got charged again by customs in Dublin an post ‘(just make sure you know that if purchasing to Ireland ) 🇮🇪 —€12 …and the charge of there delivery fee ,all that girls for 3 bottems … I got the black leggings the tick in tummy there great I have a tubby belly that just won’t go away but it tucks it in …. I am going to take the chance to wear the trousers there brown and cream in 1 weeks for a communion and I don’t know what type of top to wear cause I do want to show off the brand to all my family members!! I’m just upset with that I thought a outfit would be in the bag and maybe something else as a customer from Ireland but I felt a bit 🤏🏼 as if it was in a factory throw them 3 trousers in a bag and done … nothing like to the page who I love watching Katie model the clothes and the other girls 🧒 👧🏻 👩🏻 👱🏼‍♀️ I love the page I go on it all time waiting on a some ..most tracksuits..that are NOT sold out lol so I do keep a eye out !! Cause I love the brand but yous let me down girls !!!

I hope I get a reply an if anyone thinks I’m right will yous let me know cause how would yous feel ?? Xx

Videos showing a number of items in these lucky dip bags are posted. But what you actually receive is 1 item. Definitely not worth the £10 plus £5 postage. DONT WASTE YOUR MONEY !!!°

Absolutely alwful. Waste of money. You only get one item, they advertise you getting more. The material is cheap and tacky and not even my size

Most beautiful clothes

Somehow I thought the summer title lucky dip bag would mean a summery item. A pair of black trousers that are the worst fabric for summer.... heavy lycra type and when on made me cry such a hideous shape. Straight in bin as non returnable.

Cheap China stuff that could be compared to Shein or Temu. Tags have been replaced. 30€ for a ”surprise bag” included barely 10€ worth of stuff that is very poor quality and smelled of some kind of insect repellent or similar.