Very disappointing experience. My pull-up bar arrived with 4 missing parts, so I cannot safely use it. I have contacted customer support twice and have received no response at all. Poor quality contro... Voir plus
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Lisez les avis des autres
Absolutely fantastic company. Good price...great gear! Also, the customer service was amazing, which is rare these days! I cannot recommend enough. I ordered the complete lateral pulldown machine... Voir plus
Bought combined pull-up bar and dip station. Very quick delivery. Good support. Pull-up bar is sturdy, although not suitable for muscle-ups or gymnastics. Negatives - dip handles started to deform str... Voir plus
Negatives: No assembly tools, packaging damaged and small components falling out of box, instructions not as clear as they could be at some stages, cable clamps not very strong and will need upgradi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At K-SPORT we pride ourselves on offering the best, home gym equipment at the best possible prices. All our products have been made in EU. At every stage through the design, manufacture and initial testing of our equipment, we have constantly checked for weaknesses, design flaws and with user input, have refined our products to be world leading.
Coordonnées de contact
Unit 16 Fleets Industrial Estate, Willis Way, BH15 3SU, Poole, Royaume-Uni
- +44 800 014 9512
- info@k-sport-uk.co.uk
- k-sport-uk.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 10 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Very good product.
Very good product.
Timed delivery with live updates.
Good packing.
Value for money.
Still awaiting delivery despite being…
Still awaiting delivery despite being past delivery date.... APC not responding....
Great customer service
Great customer service, replaced a part with no issues or excuses with in 48 hours, much better quality and sturdiness than the price may suggest,
Quick response from the team
Missing bracket for my pull up stand replied back straight away and sent brackets thanks for quick response
Amazing quality and service…
I'm so happy with the service and product I received. I ordered the freestanding dip and pull up/chin bar. The delivery was 48 hours after I ordered (and I ordered in the evening). I was sceptical of what the quality would be like seeing as the price was cheaper than everywhere else but it's amazing quality!! Would use again.
I ordered a Tricep Dip Rack
I ordered a Tricep Dip Rack. The materials the product is made from are OK, however, the pre drilled bolt holes are not quite square preventing the bolt heads locating. I now have to enlarge the holes to assemble the kit. This product is a fairly low cost bit of kit which is reflected in the quality of fabrication.
Ordered a bench and it's definitely not…
Ordered a bench and it's definitely not fit for purpose. Far to flimsy and states will hold 250kg, I haven't tested this but i highly doubt it. When the box arrived I could tell by the weight alone it wouldn't be any good. I sent it back without building it. Refund and everything was very smooth so customer service is fantastic however I wasn't a fan of the product.

Réponse de K-Sport UK Ltd.
The overall build quality was…
The overall build quality was impressive, with robust materials that felt durable and reliable as safety and stabilit
Absolutely excellent customer service…
Absolutely excellent customer service from K-Sport. We had an issue with one of the items in our order and Ivona dealt with it immediately, arranged collection and refunded very quickly.
A huge range of fitness products and a great company to deal with.
I highly recommend
Great service great product
Great communication and very speedy…
Great communication and very speedy tracked delivery
Great Swedish ladder
Great Swedish ladder, very strong and robust. It was delivered next day which was fantastic, thanks!!
The assembly instructions are very…
The assembly instructions are very small and only have 3 stages (for nearly 100 parts) and there were a couple of mistakes as to which parts went where. I was also left with a couple of M10 knobs that weren't needed.
Very difficult to assemble
Very difficult to assemble, it need professional help of 2 people, still took 8 hrs to fix 10 screws. Unsuitable wall plugs were sent.
Excellent customer service
I ordered a weight rack and bench for my husband's Christmas present. The company made every effort to get it delivered even though new stock was being shipped from Poland at the last minute. It arrived by overnight courier on Christmas Eve, so hats off to them for that!
Unfortunately, I can't review the items because they turned out to be an unsuitable present. However, I cannot speak too highly of K-Sport's customer service. They arranged speedy collection of the items from my home free of charge, with a no quibble refund, and sent helpful emails along the way explaining the procedure. A very impressive company to deal with and highly recommended.
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