Now What? Please help
Apparently It got raided by authorities or something like that, I have made 2 orders, the first one was a success.... the second one is supposed to arrive next week, now what?
21 mai 2026
Avis spontané
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
À propos de l'entreprise
Écrit par l'entreprise
Kaos Labs is a research-focused laboratory supplier providing peptide-related materials, laboratory services, quality documentation, and professional order support. We work with customers looking for clear product information, careful handling, and a transparent purchasing experience. Our focus is on research-use materials, quality-led processes, tracked order updates, and responsive customer service. Kaos Labs is committed to building trust through clear communication, documented quality standards, and professional support before, during, and after each order.
Coordonnées de contact
Norvège
- kaoslabs.eu
2,3
Bas
6 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Seems to be a scam
Seems to be a scam.
Ordered and payed 18 days ago.
Not even a tracking number so far and since yesterday the website is down.
20 juin 2026
Avis spontané
Be careful out there
Their website was shut down this morning product never showed up.
19 juin 2026
Avis spontané
It’s a scam once you send the money…
It’s a scam once you send the money products don’t come. The tracking numbers are fake. I lost money so you do not have to.
18 juin 2026
Avis spontané
Fraudulent website
Fraudulent website. Do not order from this company you will never receive your product.
I do not wish to post my personal details or send them to the company. They will issue you a credit to use on their website because they don’t actually send any product. The “tracking number” they use does not track anywhere else but their website. Additionally, I ordered and it went to “customs delay” pretty quickly. This is how they work. You never receive the product. Any other website I have ever used provides a tracking number that can actually be tracked by the user. This is a scam and a good one. They got me.
Regarding the below this is simply untrue. I have ordered from many overseas companies and the tracking number always works. I don’t use TikTok and did not order from any other site but their website. This review is meant to help others so that they don’t fall for the same.
7 juin 2026
Avis spontané
Réponse de Kaoslabs
Dear Reviewer,
We are sorry to read your comments, but we are unable to verify this review as a genuine Kaos Labs order from the information provided.
You have chosen not to provide any order number, email address, shipment reference, or verifiable details that would allow us to identify and investigate the case. Without this information, we cannot confirm whether this review relates to an actual order placed through our official website.
We strongly reject the claim that Kaos Labs does not send products. Orders are processed, packed, dispatched, and tracked through our logistics system. In some cases, international shipments may experience customs or carrier delays, especially with research-use materials, but these cases are reviewed and handled through our resolution process.
Regarding tracking, our website displays the shipment status based on the logistics and carrier updates available to us. Some international routes use consolidated or carrier-partner tracking, meaning the public tracking visibility may differ from standard domestic carrier tracking.
If this is a genuine customer experience, we ask you again to contact us directly with your order number and checkout email so we can review the shipment and provide a clear resolution. If no verifiable order details are provided, we must treat this review as unverified and potentially misleading.
Kind regards,
Kaos Labs
Réponse de Kaoslabs
Dear Joe,
We are sorry to read your review and would like to understand what happened.
We take this type of claim seriously, but we are unable to identify an order or support case from the information provided in the review. Please contact us directly through our support channel with your order number and the email address used at checkout so we can investigate this properly.
International shipments can occasionally experience customs or carrier-related delays, but we do not ignore unresolved orders. If there is a confirmed issue with a shipment, we review the case and work toward the appropriate resolution in line with our support and refund policy.
We would appreciate the opportunity to verify your case and help resolve it.
Kind regards,
Kaos Labs
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.